Landmark Honda

Had problem with AC not working on our Honda Odyssey. Landmark service dept. was excellent. They diagnosed the problem and had my van back to me very quickly. Customer service rep was very friendly and h Landmark service dept. was excellent. They diagnosed the problem and had my van back to me very quickly. Customer service rep was very friendly and helpful. Thank you Landmark Honda for the great service. More

My husband and I had a FANTASTIC experience at Landmark Honda. This by far was the best customer service experience we have ever had with a dealership! I took my car to a local mechanical shop that was cle Honda. This by far was the best customer service experience we have ever had with a dealership! I took my car to a local mechanical shop that was clearly taking advantage of us and charging insane prices-$430 to replace a bearing!!! Landmark Honda came to the rescue. My car was immobile so hey took my car from the auto shop to their dealership and really took care of us and our car problem. I will never go to another car mechanic shop again, I will always go to Landmark Honda! More

Ok, so I pretty much dread going to the dealership to get my car serviced because it's always way too expensive, but my car was randomly smoking so I had to. Called in the morning and was able to get an app my car serviced because it's always way too expensive, but my car was randomly smoking so I had to. Called in the morning and was able to get an appointment the same day. Prognosis was pretty bad and they came back with a roughly $2000 estimate for various services. Since I had just been hit with another random $2000 bill this past week from my veterinarian, I absolutely could not afford to shell out another $2000. I worked with my service specialist, and he was able to cost engineer the bill down to a point that I could work with. AND he paid for me to have a rental car overnight so that I could leave my car there. I was really shocked. I normally hate my dealership experiences (so much so that I had to switch from Koons Honda in Manassas to Landmark), but this one was tremendously positive. I can't believe I'm saying this, but I highly recommend these guys. The associates that work with you in the service department are all really nice and professional (I overheard other associates talking to customers about their services.) Dealer services are always going to be a little price gouge-y, and that's to be expected, but if you really need service from a Honda dealership, do it at this one...they actually care. More

Absolutely the best experience! Would highly recommend this dealership to anyone looking for a car. Robert was extremely knowledgeable and friendly. Took extra time to go over every detail and it was gr this dealership to anyone looking for a car. Robert was extremely knowledgeable and friendly. Took extra time to go over every detail and it was greatly appreciated. I have already referred friends and family interested in buying to this dealership.--thanks so much More

Could not have asked for a better represenative to deal with went above and beyond to help me select the right vehicle that met my needs. with went above and beyond to help me select the right vehicle that met my needs. More

I bought a new Honda Accord EX, 4 cylinder, from Landmark I bought a new Honda Accord EX, 4 cylinder, from Landmark Honda(LMH) in 1997. Over the years, LMH mechanics Scott Y. and Brad A. always stressed I bought a new Honda Accord EX, 4 cylinder, from Landmark Honda(LMH) in 1997. Over the years, LMH mechanics Scott Y. and Brad A. always stressed the importance of routine, regular maintenance. All fluids were changed on schedule. Today that car has gone 200,000+ miles. The motor does not use any oil, the transmission is sound, and after recent replacement of the front struts and other routine maintenance items, the car rides and sounds like a new one. The car has never left us stranded. Because of our positive, service related contacts over the years at LMH, I decided to buy a new Accord EX from LMH last July. Joe and Larry were most accomodating after I made the decision to buy. I used the Internet to shop for options and did not use the sales department, so I have no feedback for that department, except that when salesman Ibraham delivered the car, he was very thorough in his explanation of all the features. The very satisfactory performance of the 1997 Accord over the years, sold me on where to buy the new one and where to have it serviced. I highly recommend the LMH service department. More

This dealership & service center are great -- I have used them exclusively since purchasing my Honda CRV seven years ago; something I had never done before. Sean K. is my service team manager and I cou used them exclusively since purchasing my Honda CRV seven years ago; something I had never done before. Sean K. is my service team manager and I could not be more pleased with the service he provides. Professional, personable and thorough, he is always ready, willing and capable of assisting me. yesterday went in for headlghts and oil change -- during Landmark's multi-point check they discovered my air filter and ball joint boots were nearing their "life exectancy." Sean explained the status of the two parts, and answered each of my many questions patiently and completely. Without any sales pressure, he explained how much longer I could safely drive my truck without causing any damage. He is great about keeping me appraised of the timeline. Once I authorized the work, he explained it would take another hour. Fast forwarding... he called to say, my truck was being finished up and would be ready in the next 15-20 minutes. We played phone tag about my arrival, and that I would need a ride from the metro. The shuttle driver was there as I left the metro station, he opened the door for me, had a step stool to help me get into the van (clean and well-maintained) then Sean called me to make sure I had made contact with the shuttle van. When I arrived at Landmark, he greeted me as if i was the only customer of the day, explained that he was able to add a $30 parts coupon to reduce my total costs. The billing staff was efficient and polite; the associate then brought my truck right to me on the sidewalk. Sean and Landmark continue to earn my patronage. I strongly recommend them to my friends and anyone who asks. Thanks Sean, Tan Team and Landmark staff!. More

I purchased a used car from Rosenthal Landmark Honda. The manager Jay was so great and knowledgeable about the car I bought. The salesperson Steve was friendly and helpful and went out of his way to find the manager Jay was so great and knowledgeable about the car I bought. The salesperson Steve was friendly and helpful and went out of his way to find the 2nd key to the vehicle. The deal was fast, efficient and with all there help found me the best rates for my loan. The whole experience was painless, and I would definitely recommend this car dealer and team to others! Thanks Landmark team... More