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Landmark Honda

Alexandria, VA

4.6
1,266 Reviews
Welcome to Rosenthal Landmark Honda. Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award. As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you. This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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5125 Duke St

Alexandria, VA

22304

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Showing 1,266 reviews

November 16, 2024

SERVICE REVIEW - Had an appointment for routine service at 9am. I show up 5 min early and am told the wait is 2.5-3 hours. I’d love to hear a good explanation for this other than you prioritizing walk-in More

by jerseyems
Service Price Transparency
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Service Communication
Recommend Dealer
No
Employees Worked With
David
November 13, 2024

We’ve bought three cars from Landmark Honda over the years and have always had our service done there. The service personnel are very friendly and helpful and we’ve never had a problem at the dealership More

by stevekva
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bouna Ndiaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Godinho
Nov 18, 2024 -

Landmark Honda responded

Thank you for your loyalty and kind recommendation! We're thrilled to hear you've had such positive experiences with both our sales and service teams. We truly appreciate your trust and look forward to continuing to serve you!

November 11, 2024

Morgan helped me out with the needed A1 service, she went beyond call of duty and helped out with upcoming car inspection. She is very professional and will take good care of you. More

by Anne
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Recommend Dealer
Yes
Employees Worked With
Morgan
Nov 18, 2024 -

Landmark Honda responded

Thank you for sharing your experience! We're thrilled to hear that Morgan went above and beyond to assist you. Her professionalism and dedication are truly appreciated. We'll be sure to share your kind words with her!

November 10, 2024

Ricardo was helpful and attentive making an easy and worry free oil change. He remembers who you are and makes sure to take care of your services needs. More

by kimberlym
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ricardo Astudillo
Nov 18, 2024 -

Landmark Honda responded

Thank you for your kind words! We're glad Ricardo made your oil change experience easy and worry-free. His attentiveness and personal touch are what we strive for. We look forward to serving you again!

October 21, 2024

I was told I would wait 1 hour 45 minutes for an oil change and emissions. I waited there. It took 3 hours 45 minutes. The advisor could not be contacted during this time. I had also made an appointmen More

by Joey G
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Richard
Oct 28, 2024 -

Landmark Honda responded

We're sorry you had a negative experience at our dealership. Please feel free to reach out to us at careteam@landmarkhonda.com so we can further address and assist with your concerns.

Oct 28, 2024 -

Joey G responded

I don't think your care team can assist me with this because the events happened several days ago. Please use the facts from my review and spend time addressing the issues with your internal staff.

October 10, 2024

Great service, fantastic work , the service advisor did everything I asked for and with courtesy. A great dealer to work with, thank you More

by Robertdurgin
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Recommend Dealer
Yes
Employees Worked With
Shaun williams
Oct 14, 2024 -

Landmark Honda responded

Thank you for the kind words! We're delighted to hear that your service advisor took care of everything with courtesy and that you're happy with the work. It’s always our goal to provide fantastic service, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!

September 27, 2024

I recently had my car's oil changed, and the experience was excellent. The service was efficient, and I left feeling confident in the work done. The waiting area was spotless and comfortable, making the sh More

by Jean Peteros
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ricardo Astudillo
Oct 01, 2024 -

Landmark Honda responded

Thank you for sharing your fantastic experience! We're so glad to hear that your oil change service was efficient and left you feeling confident in the work done. It’s great to know that our knowledgeable and welcoming staff made your visit pleasant, and that the spotless waiting area added to your comfort. We truly appreciate your recommendation and look forward to welcoming you back for future services!

September 10, 2024

Efficient competent service as always. I’ve been with this service department since 1992 and have always had good service. More

by rctoscano
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bouna Ndiaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Landmark Honda responded

Thank you for the amazing review. We look forward to continuing to provide you efficient service in the future!

July 20, 2024

I have been having my Honda Civic serviced at Landmark Honda since I purchased it in 2007. I appreciate their expertise, integrity, courtesy. They know how to get the job done! More

by Cher
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Scherff
Jul 22, 2024 -

Landmark Honda responded

It's fantastic to hear that you've been a loyal customer since 2007! We truly appreciate your continued trust in our expertise, integrity, and courteous service. Knowing how to get the job done right is our priority, and we're glad to have met your expectations over the years. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your feedback and for choosing Landmark Honda!

July 13, 2024

I got nice service from David , he treat me very good , overall good nice service More

by shreepoudel
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
David , whar
Jul 15, 2024 -

Landmark Honda responded

Thank you for your feedback! We're pleased to hear that David provided you with excellent service and treated you well. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again!

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