Landmark Ford - Service Center

Exellent Service. I have had my FORD & LINCOLN cars , serviced at LANDMARK since moving to Oregon. I have great respect for all the employees I have dealt with, & appre I have had my FORD & LINCOLN cars , serviced at LANDMARK since moving to Oregon. I have great respect for all the employees I have dealt with, & appreciate the friendship along with the service! More

Best dealership I have ever done business with! The original purchase was, by far, the best auto purchase experience I have ever had. The follow up servicing was equally superior. I have bought a lo The original purchase was, by far, the best auto purchase experience I have ever had. The follow up servicing was equally superior. I have bought a lot of cars in my life, and this dealership is absolutely number one in the ranks. Competent, quality oriented and very friendly. I will buy another vehicle from Landmark when I am next in the market for a new or used vehicle. More

Fast friendly service Landmark Ford has earned my loyalty over and over again. Fast friendly customer service in both purchasing and servicing my vehicles. I wouldn't want Landmark Ford has earned my loyalty over and over again. Fast friendly customer service in both purchasing and servicing my vehicles. I wouldn't want to go anywhere else! More

Great job everything done on time Great team work done on time and problem resolved. The dealership does a very professional job. Communication is excellent and informative. I would re Great team work done on time and problem resolved. The dealership does a very professional job. Communication is excellent and informative. I would recommend them to everyone who requires service on their Ford products More

Great service Will drive from Milwaukie anytime for service on my car thanks for the great service. Thanks for taking the time to explain the problem with me about Will drive from Milwaukie anytime for service on my car thanks for the great service. Thanks for taking the time to explain the problem with me about what needs to be done More

Fantastic customer service all around. This trip was for a transmission replacement. Truck is running like new. Thank you Ford service department, rental department and management. See you This trip was for a transmission replacement. Truck is running like new. Thank you Ford service department, rental department and management. See you soon for a new MKX! More

Rude, Incompetent Service Advisor I asked for him to specifically address an air flow concern, of which he initially did not. Then he made light of it, like I was a stupid girl, that I I asked for him to specifically address an air flow concern, of which he initially did not. Then he made light of it, like I was a stupid girl, that I had left a couple vents 1/2 closed. He didn't know where the cabin filter was, but pretended to look for it for about 7 seconds, after I asked him if it was checked like I had asked him to. (This was 2 hours after my service appt.) Then he told me it didn't have one. Once my husband located it for him, he took it out and tried to tell me there was nothing wrong with it, despite it being black and not being changed for 40K miles, because nothing was "stuck" in it. After we got tired of the BS and the waiting for him to round up a filter for almost 45 minutes. I was supposed to be thankful they weren't going to charge me. When I specifically asked to make sure it was covered under my service plan. We were the bad guys for losing our tempers. Even though, he never once apologized for the inconvenience, poor service or the lies. More

Great, and very efficient service. Friendly and thoroughly pleasant experience. No hassle and done in a timely manner. We were in and out in under 1 hour for complete service and car wa Friendly and thoroughly pleasant experience. No hassle and done in a timely manner. We were in and out in under 1 hour for complete service and car wash. More

Service and Manufacturer Review I was totally satisfied with Service. I have always had a good experience with the Service Department. My problems have been with the product itself I was totally satisfied with Service. I have always had a good experience with the Service Department. My problems have been with the product itself that I purchased four years ago and its automated manual transmission whose name I have previously described as an oxymoron if not a contradiction. I have been dissatisfied with the manufacture's tardiness in responding to the problems that this type of transmission has caused. None of my negative remarks or complaints should ever be applied to the competency of Mike Walker or his team. They had an inferior product to attempt to service and in my judgment their hands were tied by the manufacturer's refusal to admit the problem and allow an adequate remedy. More