Landmark Ford

Working with Landmark Ford and Diane Pohl was the best experience in car buying I've ever had! It is not convenient to spend time in the dealership as I negotiate what I want, but Diane and her team were experience in car buying I've ever had! It is not convenient to spend time in the dealership as I negotiate what I want, but Diane and her team were right there every step of the way giving me all the information I needed. What was great for me is, I never spoke with Diane until it was time to close the deal! My entire transaction was completed on-line via e-mail. Lot's of photos, questions and answers on my time, when I could participate; it was great! The experience at the dealership was equally as good, I was in and out of finance within 45 minutes, my truck was ready, Diane went over all the workings of the truck and truly provided excellent customer service. I would recommend Landmark Ford hands down and if you're like me, the internet department is the way to go! Thanks Diane! More

Rex DeMellio was a breath of fresh air......unfortunately in this business, over-anxious sale persons tend to constrain clients into making decisions that should be left for another time....NOT SO at this d in this business, over-anxious sale persons tend to constrain clients into making decisions that should be left for another time....NOT SO at this dealership. We were allowed the personal space to make the right decision for our transport needs. Rex was kind, and respectful, & honestly fun to interact with. His knowledge of the product was spot on. The bottom line is "We will be back". Sophie Alweis & Lance Grebner More

We recently purchased a 2012 Ford Escape from Diane Pohl, Internet Sales Manager. The experience we enjoyed during the purchase of our vehicle was excellent in every way! Diane did a fantastic job from sta Internet Sales Manager. The experience we enjoyed during the purchase of our vehicle was excellent in every way! Diane did a fantastic job from start to finish! She was extremely professional, knowledgable and organized! She was constantly aware of our needs, without applying any pressure, and streamlined the process so as not to waste any of our time. I would highly recommend seeking out Diane Pohl at Landmark Ford for your next automotive purchase! More

treated vary well through whole process, which made it painless and without pressure.It didn't take a long time. The sales person was very informative and helpfull. painless and without pressure.It didn't take a long time. The sales person was very informative and helpfull. More

It was a real pleasure dealing with Rex we never felt preasured to buy and he definately new everything we asked about the car. another thing i really appreciated was he always got back to us when he sai preasured to buy and he definately new everything we asked about the car. another thing i really appreciated was he always got back to us when he said he would. More

I feel Les and the Business Manager Aaron Weeks handled our business very well. It was not their fault it took so long because of computer problems. We are very satisfied with our visit and the E Van we our business very well. It was not their fault it took so long because of computer problems. We are very satisfied with our visit and the E Van we purchased is great. Both employees, I believe, are an asset to your company. They are friendly and very personable people. Both are very good at their respective jobs and knowledgeable. More

My boyfriend stops by this dealership all of the time to check out the Mustangs. One year ago, I really wanted a new Ford Edge so we went to this dealership. My boyfriend, Kris, really liked CJ McNulty as check out the Mustangs. One year ago, I really wanted a new Ford Edge so we went to this dealership. My boyfriend, Kris, really liked CJ McNulty as he felt he was friendly, knowledgable and seemed trustworthy. Unfortunately, last year, I decided that I had to wait at least one more year. On March 13 or 14, I stopped by to let CJ McNulty know I was ready to 'start looking' and to let him know what I was interested in, what options, price range, color, etc. so he could 'keep his eyes open' for me. Lo and behold, there happened to be a used Ford Edge (2011 w/2874 mi) that had just come in. Because it was a color I had not seen before, I fell in love...and the fact that it was fully loaded. I told CJ I was going home (I live in Springfield), would call my bank and see if I could arrange financing. Unfortunately, my credit union felt that my debt to income ration was too high! CJ and I spoke a couple of days later and he arranged for me to meet with Jim Warner (CJ had personal business to tend to but still took time to make arrangements!). Landmark had not yet seen my car. On Sunday, Mar 18, I met with Jim. After some back and forth, we arrived at a price for my vehicle and Bob Lustbader was able to get me financed with a rate I was satisfied with (and therefore payment). A day later, Bob called me and said he found a better rate with my own credit union! 3.99%. We arranged for me to go back to sign paperwork and now I am the proud owner of a beautiful Mediterranean Blue, fully loaded, low low mileage 2011 Ford Edge...just what I wanted! Thank you to all at Landmark Ford. Regards, Kym Miner More

We came into Landmark Ford to buy a new vehicle as they have been our dealer of choice for many years and we were not disappointed. We worked with Doug Hurlburt and found him to be knowledgeable and profe have been our dealer of choice for many years and we were not disappointed. We worked with Doug Hurlburt and found him to be knowledgeable and professional while being friendly and personable. He found what we were looking for and made the transaction easy for us. Thank you for taking such good care of us Doug. Jim & Mary Lou More

Charlie was patient kind and had great follow up. We fell in love with Jered and the orange team on previous vehicles. We had Tom closing the deal and wa also very nice. One item to note the gal at t fell in love with Jered and the orange team on previous vehicles. We had Tom closing the deal and wa also very nice. One item to note the gal at the front door is very agry looking and did not treat me very well. All others were terrific. More

Went in to look at an used F150, but received such a great deal on my trade in and price reduction on a new F150 that we drove away within 3 hours in our new "Chrome Raptor" (not really a Raptor, but... great deal on my trade in and price reduction on a new F150 that we drove away within 3 hours in our new "Chrome Raptor" (not really a Raptor, but...) Charlie (internet sales) and Robert (business manager) bent over backwards to seal the deal and we are very pleased. We've bought a lot of vehicles at many dealers--we highly recommend Landmark. More