Landmark Ford

Charlie is an outstanding sales person to work with and I would recommend him to any of my friends to buy and new or used car. would recommend him to any of my friends to buy and new or used car. More

I was SO IMPRESSED with this dealership!!! A bit of I was SO IMPRESSED with this dealership!!! A bit of background; I was travelling from Missouri to Portland to reestablish a home. One night in Por I was SO IMPRESSED with this dealership!!! A bit of background; I was travelling from Missouri to Portland to reestablish a home. One night in Portland I lost the keys to my 2011 Ford Mustang GT. After the initial panic, I started calling around for price quotes. Most other dealerships wanted to charge $200-$250 to replace both keys and reprogram them (standard practice). After explaining to this dealership that I was a starving student, they passed me on to Scott who gave me some options! This was the first thing that impressed me. Instead of just trying to sell me what they could, they worked with me. Scott explained that there was a key they could produce (2 of them), including programming, all for around $110! This was half the cost of the other dealerships! Of course the keys wouldn't have all the fob buttons, but that's OK, I was alright with that. The point is that the dealership worked with me to understand my needs, and came up with an affordable solution. Then I remembered that I had a small, fireproof safe in the trunk. I thought I might have my spare key in there; I was 50/50 on it. I asked Scott if there was any possible way we could first try to break into the trunk, and see if the key was there, in the safe...... Which we would also need to break into! After only about 30 minutes in the waiting room (without a scheduled appointment), to my ASTONISHMENT Scott came out to greet me; with my safe cracked open and my spare KEY!!!!!!!!!!!! The total cost of this service - $2.99!!!!!!!!! They had to charge me for the "open door replacement key part". Other than this, no service fees or extra costs. These guys REALLY went out of there way to help me out when I needed it most!!!! Thank you so much Scott for ALL OF YOUR HELP, professionalism, and understanding!!!!! HIGHLY, HIGHLY RECOMMENDED. I don't care if it's a few extra miles for me to drive to this dealership! They have earned my business and I will be coming back for all of my service needs for years to come!!!! More

I used the Internet as a way to escape the 'car dealer' experience. I was first contacted by Tom Rayner, but when I visited Landmark, I worked with Diane Pohl. Both were friendly and helpful. Diane took ti experience. I was first contacted by Tom Rayner, but when I visited Landmark, I worked with Diane Pohl. Both were friendly and helpful. Diane took time to search out the car I was looking for. She ran multiple options as I honed in on exactly what I wanted. She listened to my needs and matched the car and price to what I could afford to pay. From beginning to delivery of my 2013 Ford Edge, the experience was actually enjoyable. This is my 2nd Landmark car and I probably will be back in another five years or so. More

CJ and Rex truly worked as a team; they did not seem to care which got my business, each giving me wonderful service while the other was on a day off. Both were awesome. I truly felt like the entire Landm care which got my business, each giving me wonderful service while the other was on a day off. Both were awesome. I truly felt like the entire Landmark team was behind me. Also, the day I picked up my new car, CJ gave me a lengthy overview of the car's parts and the dealers and Ford's services--longer than I have every had when I purchased a car before. Not only will I come back when it is time for my next car, I'm going to spread the word about how well I was taken care of. More

Just the best car buying experience I have ever had. No pressure to buy and a lot of time spent with us explaining the vehicle and answering questions without even knowing our intent to buy. If Landmark co pressure to buy and a lot of time spent with us explaining the vehicle and answering questions without even knowing our intent to buy. If Landmark could clone CJ McNulty they should. He is a consummate professional. More

After a LOT of research -- Internet searches, test drives, "walking the lot", etc. -- I decided on the car I wanted - a 2010 Ford Mustang GT Premium. But it wasn't just the car that I chose: I knew I drives, "walking the lot", etc. -- I decided on the car I wanted - a 2010 Ford Mustang GT Premium. But it wasn't just the car that I chose: I knew I wanted a dealership that would service and take care of my new car. Landmark Ford, with CJ McNulty taking me through the initial test drive and the entire purchasing process, won my confidence and my business. I highly recommend Landmark and look forward to working with CJ and their Service Department. More

CJ made my experience in buying a car the most enjoyable one that I have ever had. He was thorough, professional, patient, intelligent about the vehicle and technology, exceptional customer service skills a one that I have ever had. He was thorough, professional, patient, intelligent about the vehicle and technology, exceptional customer service skills and had an outstanding sense of humor. CJ walked me through every step and made sure that I was comfortable and understood. In my opinion, he is an exceptional employee and a valuable asset to Landmark Ford. When I am ready for a new car, I can only hope that CJ is still there to help me again. Thank you CJ and Landmark Ford!!!! More

First I never take the time to write reviews but this car purchase experience warrants it. I arrived at Landmark around 9:30am and was introduced to CJ McNulty. I was there to look at an Edge they were runni purchase experience warrants it. I arrived at Landmark around 9:30am and was introduced to CJ McNulty. I was there to look at an Edge they were running in the Oregonian newspaper. CJ quickly pulled up with the ad car, I test drove it, and we started the purchase process. Not one single time did CJ try and "up-sale" me because he recognized I was there to buy that specific car! I was through with finance and driving the car home by 11:30am! Great dealership and awesome Salesman- great work Mr. McNulty! More

We chose Landmark Ford to test drive a Fiesta and a Focus for the wife. We ended up doing a purchase for a 2012 F-150 Platinum Edition. CJ McNulty was totally awesome as a sales person and in the future when for the wife. We ended up doing a purchase for a 2012 F-150 Platinum Edition. CJ McNulty was totally awesome as a sales person and in the future when the wife is ready to trade we will be seeing him again. We both felt as though there was no pressure to by and he was there for us. Diane Pohl was the internet contact person and she was very responsive to the inquiries we made. She contacted us the nest business day and presented us with some options. Tom Rayner was the other person we dealt with and we were also satisfied with his level of commitment getting us the truck we wanted. The finance person Dan Sorden worked very hard to get us the best rate and we were pleased with his level of expertise as well. Overall this was a positive experience and we will use Landmark Ford again in the future. More