Landmark Ford

CJ made my experience in buying a car the most enjoyable one that I have ever had. He was thorough, professional, patient, intelligent about the vehicle and technology, exceptional customer service skills a one that I have ever had. He was thorough, professional, patient, intelligent about the vehicle and technology, exceptional customer service skills and had an outstanding sense of humor. CJ walked me through every step and made sure that I was comfortable and understood. In my opinion, he is an exceptional employee and a valuable asset to Landmark Ford. When I am ready for a new car, I can only hope that CJ is still there to help me again. Thank you CJ and Landmark Ford!!!! More

First I never take the time to write reviews but this car purchase experience warrants it. I arrived at Landmark around 9:30am and was introduced to CJ McNulty. I was there to look at an Edge they were runni purchase experience warrants it. I arrived at Landmark around 9:30am and was introduced to CJ McNulty. I was there to look at an Edge they were running in the Oregonian newspaper. CJ quickly pulled up with the ad car, I test drove it, and we started the purchase process. Not one single time did CJ try and "up-sale" me because he recognized I was there to buy that specific car! I was through with finance and driving the car home by 11:30am! Great dealership and awesome Salesman- great work Mr. McNulty! More

We chose Landmark Ford to test drive a Fiesta and a Focus for the wife. We ended up doing a purchase for a 2012 F-150 Platinum Edition. CJ McNulty was totally awesome as a sales person and in the future when for the wife. We ended up doing a purchase for a 2012 F-150 Platinum Edition. CJ McNulty was totally awesome as a sales person and in the future when the wife is ready to trade we will be seeing him again. We both felt as though there was no pressure to by and he was there for us. Diane Pohl was the internet contact person and she was very responsive to the inquiries we made. She contacted us the nest business day and presented us with some options. Tom Rayner was the other person we dealt with and we were also satisfied with his level of commitment getting us the truck we wanted. The finance person Dan Sorden worked very hard to get us the best rate and we were pleased with his level of expertise as well. Overall this was a positive experience and we will use Landmark Ford again in the future. More

My visit to the service department exceeded my expectations. I was able to go after work so that I didn't have to take any time off. Their hours are great and their service is great. Scott Wend expectations. I was able to go after work so that I didn't have to take any time off. Their hours are great and their service is great. Scott Wendell helped me. He was very knowledgable and friendly. I will be going back to Landmark for service and recommending them also. More

I did the online homework researching vehicles. But a very reluctant test driver and buying negotiator. CJ put all my hesitations to rest immediately. He made the process easy and very enjoyable. I bough very reluctant test driver and buying negotiator. CJ put all my hesitations to rest immediately. He made the process easy and very enjoyable. I bought the car same day and picked it up the day after. He had gone ahead and programed a few radio stations and it showed how much he paid attention to me as I loved all of them. The best experience and I would not hesitate to recommend him to my Father! More

I deeply recommend this dealer for the outstanding professional service they offer thus providing the costumer with the best tools to buy the best car that suits you,I personally experienced with the professional service they offer thus providing the costumer with the best tools to buy the best car that suits you,I personally experienced with the sales rep Alex DeMello the best service when choosing the right package for my Ford Fiesta,plus all the patience and professionalism when explaining every detail on the car, I will defenetely recommend Alex an the Ford dealer at Tigard since they all offer a friendly service and are opened to negotiate prices ,so what else can you ask !!!!!! Congrats for your excellent service Alex,and the whole team at Ford!!!!!! I keep the best memory when buying my new fiesta 2012!!!!!so we will back for other services and why not my husband is so satisfied that we are considering buying this year a crossover for him,so we are now part of the Ford family raters!,, More

We loved that Evelyne did not try to sell us a vehicle that had more than we wanted but instead focused on finding one that had what we wanted. When we couldn't find one, she helped us order one to our sp that had more than we wanted but instead focused on finding one that had what we wanted. When we couldn't find one, she helped us order one to our specifications. She kept us informed of our vehicle's whereabouts--from its production and VIN assignment to its departure from the factory and arrival in Portland. On the day of delivery, she came early to finalize the sale and introduce us to our new car. After walk through with our car, she introduced us to the person who would "train" us in familiarizing ourselves with the car's features. Loved that we got cash back on the sale. More

Working with Landmark Ford and Diane Pohl was the best experience in car buying I've ever had! It is not convenient to spend time in the dealership as I negotiate what I want, but Diane and her team were experience in car buying I've ever had! It is not convenient to spend time in the dealership as I negotiate what I want, but Diane and her team were right there every step of the way giving me all the information I needed. What was great for me is, I never spoke with Diane until it was time to close the deal! My entire transaction was completed on-line via e-mail. Lot's of photos, questions and answers on my time, when I could participate; it was great! The experience at the dealership was equally as good, I was in and out of finance within 45 minutes, my truck was ready, Diane went over all the workings of the truck and truly provided excellent customer service. I would recommend Landmark Ford hands down and if you're like me, the internet department is the way to go! Thanks Diane! More

Rex DeMellio was a breath of fresh air......unfortunately in this business, over-anxious sale persons tend to constrain clients into making decisions that should be left for another time....NOT SO at this d in this business, over-anxious sale persons tend to constrain clients into making decisions that should be left for another time....NOT SO at this dealership. We were allowed the personal space to make the right decision for our transport needs. Rex was kind, and respectful, & honestly fun to interact with. His knowledge of the product was spot on. The bottom line is "We will be back". Sophie Alweis & Lance Grebner More