Landmark Ford

I was on my way to work and the tire light went on. Never having this happen before I didn't know what it meant. I went directly to the dealership without an appointment and was received as if I had o Never having this happen before I didn't know what it meant. I went directly to the dealership without an appointment and was received as if I had one. I was explained what the light might mean and asked if I wanted to leave the car for service. I did. A Landmark employee drove me to work. 4 hours later I got a call that the car was ready and asked it I wanted it washed before picking it up. When I got there my shiny car was waiting for me and the cost of service was ZERO. It turns out my tires were low and the cold also caused the pressure to change in my tires. They brought the tires up to the correct amount. They could have charged me for labor but didn't. WOW. Who does that today? LANDMARK FORD. A great experience. More

The service team got me "on the lube rack" almost immediately when I arrived at my appointment time. I waited for the service team to do their job, and visited the folks at the retail parts co almost immediately when I arrived at my appointment time. I waited for the service team to do their job, and visited the folks at the retail parts counter where I had a few questions, answered promptly and very informatively and accurately. All my curiosities and wishes were thoughtfully and effectively (& equitably) addressed. Everyone there treated me as if I were the only customer in the place (although there were a couple of dozen others, being treated just the same). I have done business with Landmark Ford for at least a couple of decades by now, and can not think of a any other dealership that has consistently treated me with the same respect, honesty and genuine care that has come my way from Landmark Ford. Landmark Ford is quite simply a place where I can buy anything from from a new (or used) vehicle, or service & repairs, or parts and get a fair and honest deal in the process...over & over for years & years. More

Jared was very cordial and listened to my concerns for bringing in our vehicle. He had a mechanic do a drive with me to diagnosis the issue I brought the vehicle in for. Upon our return, he listened to th bringing in our vehicle. He had a mechanic do a drive with me to diagnosis the issue I brought the vehicle in for. Upon our return, he listened to the facts and stated that he would get all taken care of. He did that and more. Since our Sync had to be updated we needed our phone repaired to the vehicle. He took the extra time to do it and make sure all was working to our satisfaction before we left. The vehicle was washed and ready for my pick up in the amount of time which I was quoted. Would highly recommend Jared and Landmark Ford to all my friends. More

Landmark Ford went out of their way to provide exceptional service. They addressed every one of my needs in a friendly manner, and I never got the impression that I was being difficult with them. exceptional service. They addressed every one of my needs in a friendly manner, and I never got the impression that I was being difficult with them. I had shopped around with several dealerships before I made my purchase, and what sold me on Landmark Ford was how they treated me as a valued customer. Highly recommended, especially working with Tom Rayner. Great guy and easy to work with. A+ More

This is the second vehicle I've purchased from Rex and Landmark Ford. Each time it’s been a very satisfying experience, which I've already shared with other people. Rex worked hard to give me the vehi and Landmark Ford. Each time it’s been a very satisfying experience, which I've already shared with other people. Rex worked hard to give me the vehicle & options I wanted on my new truck. I fully intend to purchase my next vehicle from Rex & Landmark Ford in a couple years. I will highly recommend Rex to anyone that's considering purchasing a new vehicle. More

Every service experience since I purchased my first vehicle there in August 2007 has been excellent. From the people to the service itself there is none better. I have owned vehicles since 1967 and ha vehicle there in August 2007 has been excellent. From the people to the service itself there is none better. I have owned vehicles since 1967 and have never gotten service to equal that at Landmark. I could drive 9 miles for service but choose to drive 51 miles because of the high quality of the people and service at Landmark. More

Great people to work with to buy a car. Talked to Evelyne over the phone and had my car three hours later. When I arrived at the dealership, the car was ready to go and the paperwork was complete. Evelyne over the phone and had my car three hours later. When I arrived at the dealership, the car was ready to go and the paperwork was complete. Very easy transaction. More

wonderful dealership to work with,. did not give me any issues for any changes to agreement and willing to work with me for complete satisfaction, even after I drove the vehicle home. nice place. issues for any changes to agreement and willing to work with me for complete satisfaction, even after I drove the vehicle home. nice place. More

Evelyn and Chris made the purchase our car smooth and painless. We were in and out of the dealership in record time. I would recommend using Landmark Ford Lincoln in Tigard, Oregon to anyone who doesn' painless. We were in and out of the dealership in record time. I would recommend using Landmark Ford Lincoln in Tigard, Oregon to anyone who doesn't want the run around. Great job and we love our Ford Flex! More

Kyle's customer service was outstanding: positive attitude, on top of every aspect of our service, went the extra mile on a few items that he didn't absolutely have to, showed great communication ski attitude, on top of every aspect of our service, went the extra mile on a few items that he didn't absolutely have to, showed great communication skills, and all in all handled the visit with courtesy and a passion to please. Wow. Whatever you are doing in your hiring and training program, please keep doing it. More