Landmark Ford

Great job everything done on time Great team work done on time and problem resolved. The dealership does a very professional job. Communication is excellent and informative. I would re Great team work done on time and problem resolved. The dealership does a very professional job. Communication is excellent and informative. I would recommend them to everyone who requires service on their Ford products More

Great service Will drive from Milwaukie anytime for service on my car thanks for the great service. Thanks for taking the time to explain the problem with me about Will drive from Milwaukie anytime for service on my car thanks for the great service. Thanks for taking the time to explain the problem with me about what needs to be done More

AWESOME!! HIGHLY RECOMMEND!!! NICE FRIENDLY STAFF! CLEAN SHOW ROOM. EVERYONE WILLING TO HELP AND ANSWER QUESTIONS. FELT NOW PRESSURE AT ANYTIME. WHAT USED TO TAKE AN ENTIRE DAY TOO NICE FRIENDLY STAFF! CLEAN SHOW ROOM. EVERYONE WILLING TO HELP AND ANSWER QUESTIONS. FELT NOW PRESSURE AT ANYTIME. WHAT USED TO TAKE AN ENTIRE DAY TOOK ONLY 2-3 HOURS. WOULD RECOMMEND LANDMARK FORD TO ANYONE NEEDING TO PURCHASE VEHICLE. DIANE POHL WAS GREAT!! ONE OF THE BEST WE'VE EVER WORKED WITH!!! WOULD RECOMMEND HER TO ANYONE! THANK YOU AGAIN DIANE!!! More

"Professional and friendly Sales . I would like to thanks Mr. James Littleman Sales Associate. Because I brought my new car ( GTR 2016 ) from him . And He's a good guy . He like my I would like to thanks Mr. James Littleman Sales Associate. Because I brought my new car ( GTR 2016 ) from him . And He's a good guy . He like my firend on that's time . Really I want to explain but my English it's not too good . But the important thing is : Thanks James 😊 More

Fantastic customer service all around. This trip was for a transmission replacement. Truck is running like new. Thank you Ford service department, rental department and management. See you This trip was for a transmission replacement. Truck is running like new. Thank you Ford service department, rental department and management. See you soon for a new MKX! More

A painless & happy experience purchasing a new Lincoln MKX I don't know about you but when I decide to buy a new car & I already know what I want I KNOW it's going to take the entire day for the back & forth I don't know about you but when I decide to buy a new car & I already know what I want I KNOW it's going to take the entire day for the back & forth process. This was not the case at Landmark Ford Lincoln. Everyone was very pleasant and friendly. In & out in under 3 hours w/a trade-in involved as well. I will definitely be returning. Thank you Landmark Ford Lincoln of Tigard, OR More

Rude, Incompetent Service Advisor I asked for him to specifically address an air flow concern, of which he initially did not. Then he made light of it, like I was a stupid girl, that I I asked for him to specifically address an air flow concern, of which he initially did not. Then he made light of it, like I was a stupid girl, that I had left a couple vents 1/2 closed. He didn't know where the cabin filter was, but pretended to look for it for about 7 seconds, after I asked him if it was checked like I had asked him to. (This was 2 hours after my service appt.) Then he told me it didn't have one. Once my husband located it for him, he took it out and tried to tell me there was nothing wrong with it, despite it being black and not being changed for 40K miles, because nothing was "stuck" in it. After we got tired of the BS and the waiting for him to round up a filter for almost 45 minutes. I was supposed to be thankful they weren't going to charge me. When I specifically asked to make sure it was covered under my service plan. We were the bad guys for losing our tempers. Even though, he never once apologized for the inconvenience, poor service or the lies. More

Great, and very efficient service. Friendly and thoroughly pleasant experience. No hassle and done in a timely manner. We were in and out in under 1 hour for complete service and car wa Friendly and thoroughly pleasant experience. No hassle and done in a timely manner. We were in and out in under 1 hour for complete service and car wash. More

Very willing to work with our budget and needs Went in to purchase a 2007 F150 and didn't care for it at all. They were very helpful and accommodating on getting us into a 2010 F150 in our budget. Went in to purchase a 2007 F150 and didn't care for it at all. They were very helpful and accommodating on getting us into a 2010 F150 in our budget. Low pressure sale! More

Service and Manufacturer Review I was totally satisfied with Service. I have always had a good experience with the Service Department. My problems have been with the product itself I was totally satisfied with Service. I have always had a good experience with the Service Department. My problems have been with the product itself that I purchased four years ago and its automated manual transmission whose name I have previously described as an oxymoron if not a contradiction. I have been dissatisfied with the manufacture's tardiness in responding to the problems that this type of transmission has caused. None of my negative remarks or complaints should ever be applied to the competency of Mike Walker or his team. They had an inferior product to attempt to service and in my judgment their hands were tied by the manufacturer's refusal to admit the problem and allow an adequate remedy. More