Landmark Ford

I purchased a 2023 new Mustang Mach-E from a nearby Ford dealership and took it to that dealership for servicing. The Blue cruise, Adaptive Cruise control and Lane Centering stopped working on Feb 27, 2024, dealership and took it to that dealership for servicing. The Blue cruise, Adaptive Cruise control and Lane Centering stopped working on Feb 27, 2024, That dealership told me the problem was national and that Ford software engineering was working on a" fix for this concern and an over the air up date will be done when repair is ready", and that I should give them 2 weeks. I returned to the same dealership on March 22nd, because the Blue cruise. Adaptive Cruise and Lane Centering still were not working. I got the same response, which was that the software would be updated over the air. The strange thing was that these three features were working fine for other Portland area Mach-E owners I knew. So, at the advice of a Ford representative, I took my car to Landmark Ford. WHAT A PLEASANT SURPRISE! The service rep, Kathy Douglas, thoroughly interviewed me about the issues I was having and checked my car in. Kathy called me 4 hours later, said the service department uploaded some software to car and that everything was working fine. Landmark delivered the car to my house later that day. They also charged and offered to wash my car too. I highly recommend Landmark Ford! More

Jeff was great. He helped us after we came in late and stayed late to help finish the deal. Very professional and friendly. He helped us after we came in late and stayed late to help finish the deal. Very professional and friendly. More

Great service. I had to wait nearly 2 years for my truck because of supply and demand but Jeff was there the whole time, answering all my questions and concerns thr I had to wait nearly 2 years for my truck because of supply and demand but Jeff was there the whole time, answering all my questions and concerns through the whole process. More

I was in pursuit of a particular 2024 Ford Bronco (Wildtrak/White/4dr/Hardtop) that no other dealer in my area had and I had been told repeatedly by other dealerships that the Bronco I wanted was in (Wildtrak/White/4dr/Hardtop) that no other dealer in my area had and I had been told repeatedly by other dealerships that the Bronco I wanted was in very high demand, thus I would have to wait months, if not a year to get what I wanted. My luck changed when I called Landmark Ford and they referred me to Jim Warner. Once Jim understood what I wanted, he got right to work and within 12 hours, he had found the Bronco I wanted at another dealership in my area. Landmark had a great relationship with the dealership that had my Bronco so they were able to make a trade so that I could actually buy my dream vehicle. Jim was able to get my Bronco to Landmark the same day that they made the trade. I am grateful to Jim for helping me find my dream vehicle and also to Landmark for having close relationships with other local dealers so that this transaction could happen. More

Jeff was very friendly and attentive. He got back to me via txt right away after I had questions, and he addressed my concerns well. He was a pleasure to work with! He got back to me via txt right away after I had questions, and he addressed my concerns well. He was a pleasure to work with! More

Best experience we have ever had. Why you need another vehicle or service that is the place to go. Why you need another vehicle or service that is the place to go. More

We ordered a Transit crew van through Landmark Ford. They were awesome. Jeff was great to work with. Super helpful. I would definitely buy a vehicle from them again! They were awesome. Jeff was great to work with. Super helpful. I would definitely buy a vehicle from them again! More

I walked in on a whim, and they took great care of me. Highly recommend! Highly recommend! More

Made ordering a MachE online an easy experience. Jeff kept me up to date on the order status and an easy experience to pick it up. Jeff kept me up to date on the order status and an easy experience to pick it up. More