Landmark Ford

This guy is an arrogant xxxxxx!He will ruin your This guy is an arrogant xxxxxx! He will ruin your experience RAPIDLY! Don’t buy here if he’s the one to do the paperwork This guy is an arrogant xxxxxx! He will ruin your experience RAPIDLY! Don’t buy here if he’s the one to do the paperwork More

Jeff Sleight was the first representative at the dealership that greeted me. He was very helpful from start to finish. Jeff is extremely professional, courteous and has a vast capacity of patience! dealership that greeted me. He was very helpful from start to finish. Jeff is extremely professional, courteous and has a vast capacity of patience! Never a sense of pressure, informative and eager to help us find the right vehicle for our needs. Outstanding Customer Service! Thank You to Jeff for making the experience amazing, and thank you to his team for setting us up with a new Fantastic car! Love it! Love it! Love it! More

Very Happy I am very happy with my new Lincoln Charlie was very helpful in getting me what I wanted. I wanted an all wheel drive , and they are hard to come by. I am very happy with my new Lincoln Charlie was very helpful in getting me what I wanted. I wanted an all wheel drive , and they are hard to come by. But he got it for me and great financing. More

A personal, seamless & enjoyable end2end buying experience Charlie graciously & informatively helped us with every step along our Expedition purchase journey. Whether it was vehicle education, arranging test d Charlie graciously & informatively helped us with every step along our Expedition purchase journey. Whether it was vehicle education, arranging test drives, or guiding us on package & option choices, Charlie consistently created an enjoyable, focused approach to helping us make the optimal vehicle choice for me and my family. More

Great Experience Quick. Thorough. Courteous. After online emails and then phone calls, the process at the dealership only took 1 hr. 15 min.. Plus, the whole dealersh Quick. Thorough. Courteous. After online emails and then phone calls, the process at the dealership only took 1 hr. 15 min.. Plus, the whole dealership was conscious of COVID-19 precautions without making the process impossible. More

Buyers Beware I assume most car buying experiences start great, and if there's a problem, it goes downhill from there. My recent experiences -- yes, there have been I assume most car buying experiences start great, and if there's a problem, it goes downhill from there. My recent experiences -- yes, there have been multiple of them -- with Landmark Ford went from bad to worse. The first one began with the attempted purchase of a 2020 Transit 350. We had purchased the 2018 at an out-of-state dealer that was able to custom outfit the rig for our specialized needs because Landmark could not source a local company to provide the buildout. It was the high roof version, since our employees stand inside to do their work. Landmark really wanted our local business, so once we had the 2018, we sent pictures to the sales person, we drove the vehicle to the dealership so that they could take pictures and prepare for when we needed our second unit for a fast-growing enterprise. We drove the van once again to the dealership so that the outfitting company they sourced locally and the sales person could walk through, do measurements, take more pictures. This, so that when we were ready to pull the trigger on our second unit, everyone was on the same page and the process could be turnkey. Fast forward to November 2019, and we place our order. Then we wait, and wait, and wait. Finally, late February 2020 comes, and the new Transit is delivered to the local outfitter. Problem is, it's not the high ceiling unit. Sure, you could stand up in it... if you were 4' 9" tall once the buildout was complete. So, by that point, the sales person has "left" the dealership, they rescind the deal and say "you're on your own" to find the proper replacement. Within 24 hours I am on a plane to the Los Angeles area to pick up the right rig. Four days and $5,000+ in California sales tax and travel expenses later, the correct van is back in Portland. Landmark Ford's assistance with the added costs and hassle? Zero. Oh, and it gets even better. Part of my purchase package was a 2020 Ford Escape to be custom branded as an advertising vehicle. The day I picked it up from the graphics installer, there was a horrible screeching sound in the front end. Something about the frame needing proper installation. They just called today to say the car was ready for pickup... 30 days later. I spoke directly to the dealership principal today, and there was not even an apology... he could have cared less. This was my first experience with Landmark Ford... looks like I'll be finding another Ford dealer for future purchases and service. More

Jeff helped me with everything I needed and went beyond the call of duty. I appreciate his professionalism and kind nature. I was the reason I was unable to purchase the Ford of my dreams. Landmark Ford the call of duty. I appreciate his professionalism and kind nature. I was the reason I was unable to purchase the Ford of my dreams. Landmark Ford is a Quality Dealership.! More

Awful awful service, negotiated on a deal for truck they showed in stock on their website and contacted salesman and he confirmed in stock drove to dealership and then claimed it was sold two days ago and h showed in stock on their website and contacted salesman and he confirmed in stock drove to dealership and then claimed it was sold two days ago and he didnt know! Wasted a ton of my time! More

Excellent service by Adam Drake and Sarah I contacted Landmark Ford about a recall for my 2008 Ford Escape. I had the pleasure of speaking with both Sarah (relatively new employee) and Adam Dr I contacted Landmark Ford about a recall for my 2008 Ford Escape. I had the pleasure of speaking with both Sarah (relatively new employee) and Adam Drake; both of which were extremely helpful, kind and knowledgeable. They both looked into my situation and my car's service records to provide me detailed answers to my questions. I greatly appreciated it, especially after receiving the run around by 3 other dealerships prior to calling Landmark. Thank you Sarah and Adam; the next time I contact a dealership about my vehicle you've guaranteed that Landmark will be my first call. More

Easy, and stress free buying experience! Great buying experience with Jim Warner! Very stress free, and friendly I would highly recommend anyone looking for a pre owned Ford to give him a sho Great buying experience with Jim Warner! Very stress free, and friendly I would highly recommend anyone looking for a pre owned Ford to give him a shot. More