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Landmark Dodge Chrysler Jeep
Independence, MO
450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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450 Reviews of Landmark Dodge Chrysler Jeep
November 18, 2015
Excellent Customer Service "Awesome Service" from Jordan Hamm this is my second purchase from Landmark Dodge dealership and because I receive great one on one service from the "Awesome Service" from Jordan Hamm this is my second purchase from Landmark Dodge dealership and because I receive great one on one service from the salesman. Sincerely Shirley and Norman Hale More
by Purchase 2016 Patriot
Employees Worked With
Jordan Hamm
November 10, 2015
Just bought my first Dodge Laramie 2016 My wife were out shopping Saturday... and as we drove by Landmark Dodge I told her to pull in I wanted to check out the 2015 or 2016 Laramie.... Denni My wife were out shopping Saturday... and as we drove by Landmark Dodge I told her to pull in I wanted to check out the 2015 or 2016 Laramie.... Dennis Wick was right there to help us... show us all the models ask about our budget trade in etc.... I had no intention of buying a truck. Dennis did not push or pressure us... answered all my questions.... and let me test drive a truck... To my surprise I fell instantly in love with that vehicle and bought it about an hour later.. With the extras I ordered they told me it would be ready Wed ... but they called last night and stated it would be ready tonight. They even gave me a new 2016 Laramie to drive as a loaner..... The value was great but the customer service really played a huge part in the commitment I made. Dennis really went above and beyond without sales pressure. I'l would gladly purchase another vehicle from and Landmark..... and this is my on line review ever... They get a 5 out of 5 rating!!! More
by Craig H
Employees Worked With
Scott ... Sales manager
November 10, 2015
Awesome job by Dennis Took out son to Landmark on the suggestion of a family member worked with Dennis and he was awesome. Knows the vehicles inside and out. Answered eve Took out son to Landmark on the suggestion of a family member worked with Dennis and he was awesome. Knows the vehicles inside and out. Answered every question. Test drove several. Once we picked the one we liked was able to get us right where we needed on price. Thanks Dennis. We will not only be back but have no hesitation referring you to our friends and family More
by DanTheMan98765
Employees Worked With
Steve Morris
October 31, 2015
Great experience Visited another Jeep dealership then went to Landmark. Night and day difference. Not pushy or making us feel uncomfortable. They just let the vehi Visited another Jeep dealership then went to Landmark. Night and day difference. Not pushy or making us feel uncomfortable. They just let the vehicle sell itself. The final price was lower than we expected based on the other dealerships in the area. They were great at getting finance for a first time buyer. More
by DSulu89
Employees Worked With
Billy Cheatum and Grant Curnow
October 29, 2015
Disrespectable Racist Manager I wish I could comment without leaving any stars. My Husband and I went to Landmark Dodge Chrysler to purchase a truck. We found the truck that we lik I wish I could comment without leaving any stars. My Husband and I went to Landmark Dodge Chrysler to purchase a truck. We found the truck that we liked and was approved for it. While waiting, the manager named Jeremy approached my us and from the beginning he seemed Racist. Although the car was approved for my Husband and I was only the co-signer he acknowledged me only and never looked at my husband. I found this strange but we followed him to his office. While in the office he started chewing his gum really crazy and loud. He then asked my Husband did he remember him. My husband said No he then stated I didn't think so, and walked out of the office. My husband and I found this weird but didn't think much more of it. When he returned he asked us did we have add ons on the last car we said No and he well I'm sure you don't want any on this car. We stated No, he then called the finance guy and said "I will be sending these folks to you now". We said, well we have to go and get our kids from school and will be back to sign the final documents. As we were leaving out of the office, Jeremy asked my Husband once again did he remember him, my husband again said no. As we were walking down towards the door, he asked him again, My husband then jokingly said why should I remember you, If I do will I Blank. Jeremy then told my husband "Blank". My Husband said excuse me, Jeremy then says I'm at work and don't want any problems but we can handle it when I get off. My Husband said No handle it now, since you keep asking me do I remember you, what is your problem with me? He then says something about 7 years ago..and if he wasn't at work, he would let my Husband know. We then realized this wasn't going to go anywhere, and told Jeremy that since he was being so disrespectful that he just costed them a sell, in which he replied that he didn't care it wasn't his truck anyway. I am so disappointed in Landmark Dodge, as we really liked the truck but we will not work with disrespectful employees. I am hoping to raise this issue to the highest level because the way we were treated was wrong and racist, and he should face some sort of consequence for his actions. More
by Kendra C
Employees Worked With
Jimmy salesman, Jeremey Manager
October 27, 2015
Terrible Service with Steve I called to request a tow because my truck wouldn't start. I inquired about a loaner vehicle. Steve in service advised they do not offer loaner veh I called to request a tow because my truck wouldn't start. I inquired about a loaner vehicle. Steve in service advised they do not offer loaner vehicles. I explained to him my dilemma of using the truck for transportation for work purposes he then stated "how many times are you going to ask me that question? I said no!" The next day I called to inquire the status of my vehicle with Steve. He actually seemed upset with me because I was inquiring. Being that you've had my work vehicle for 24 hours and still haven't attempted to pull it in to service to diagnose the issue, I am the one who should be upset. When I inquired with Steve when I should call back. He said "you won't, I will call back when I know the issue." It seems Steve may not understand that his job is customer driven. Without happy customers, you have no business, with no business, there is no need for Steve. More
by Unhappy Customer
Employees Worked With
Steve in Service
October 26, 2015
Courteous and understanding Everyone was really friendly and helpful, no pressure to buy something that we were not interested in, gave us time to think over our purchase, answe Everyone was really friendly and helpful, no pressure to buy something that we were not interested in, gave us time to think over our purchase, answered everything we asked. Kris Zylstra is a very understanding employee of Landmark , he helped us get to a price we were comfortable with and he worked hard to get us to that price. He is a valuable employee to Landmark . More
by Woodwards
Employees Worked With
Kris Zylstra ,Lowell Hake , Mike
October 07, 2015
great treatment Best salesman-Cameron Stewart-ever!! Very good person. Did everything right and way more than ever expected. He explained everything. Even I (Muriel Best salesman-Cameron Stewart-ever!! Very good person. Did everything right and way more than ever expected. He explained everything. Even I (Muriel) understood everything! I know if I have questions later he will be available to help me. Cameron talked to both of us! More
by Speed Mom
Employees Worked With
Mike Linell and Grant Cornell
September 29, 2015
Dream truck We walked in not knowing we were going to have such a great experience. Reuben was a great sales associate! He made us feel very comfortable. We would We walked in not knowing we were going to have such a great experience. Reuben was a great sales associate! He made us feel very comfortable. We would highly recommend him to all our friends and family!! Now we have our dream truck and a dealership for life! More
by PokadotDanes
Employees Worked With
Reuben
September 27, 2015
Safe and reliable I got the vehicle I wanted at a fair price. The salesman was very knowledgeable about the vehicle in question and made my family and I very happy wit I got the vehicle I wanted at a fair price. The salesman was very knowledgeable about the vehicle in question and made my family and I very happy with an outstanding sale. Thank you Landmark Dodge. More
by Consumer101
Employees Worked With
John
