Landmark Dodge Chrysler Jeep Ram

Landmark Jeep Maintenance Issues In Dec, my Grand Cherokee Jeep engine light came on. I called Landmark to make an appointment and was told that I could not get an appointment for 3 In Dec, my Grand Cherokee Jeep engine light came on. I called Landmark to make an appointment and was told that I could not get an appointment for 30 days. So, I contacted another Jeep dealer and was able to get it in for repair within 2 days. The engine light came on again a few months ago, so I called for an appointment at Landmark again. The earliest I could get an appointment was two and a half weeks. I dropped the vehicle off at the appointed time. After a day, I started calling to check on it. Could not connect with the service agent all day. He finally returned my call at 6 pm to inform me that my car might be ready the next day. It was finally ready for pickup, just before closing. The engine light came on a third time about three weeks ago, so I called Landmark to make an appointment. Again, I was told that the earliest would be 2 and a half weeks. So, I accepted the date and time and agreed to drop my Jeep off the day prior to my appointment. On the day that I dropped off my Jeep, I was told by the service agent that they would get to it within the next three days. This was the first time that anyone had mentioned this period. So, I left the car there for first two days and started calling to check on it on day two and to notify the agent that I need the car back the next day for trip. I could not reach the service agent all day after leave a number of messages, so I called the front office who tracked down my service agent and informed her of my need for the Jeep on the next day. The front office came back on the phone and informed me that my service agent said that my Jeep could be picked up today at anytime. No effort was made to complete the repair, even though I told them that I would be picking it up between 5 and 6 pm. When I picked up my Jeep at 5 pm, the agent told me that my Jeep was next in line for repair. Based on these experiences, with Landmarks Maintenance, I will no longer have my vehicle serviced there. This is the most inefficient vehicle maintenance program that I have ever had to work with, especially since I purchased my vehicle from there. Even though I love my Jeep and will be trading it for another utility vehicle at the end of this year, I would definitely never consider purchasing from Landmark. Until Landmark’s maintenance resources catches up with the number of vehicles sold/repair, Landmark will never be able to provide appropriate maintenance to its customers with new or used vehicles. Colonel (RET) Charles S. Keller Office 678-895-7602 Home 770-507-8367 More

Fantastic team. Landmark Dodge made me feel welcome and valued as a customer. Everyone was friendly and courteous. Nick Bobo , Chamas (champ) Plummer and Yosef . Cham Landmark Dodge made me feel welcome and valued as a customer. Everyone was friendly and courteous. Nick Bobo , Chamas (champ) Plummer and Yosef . Champ was the first salesman I talked with. He got the deal started even sent me pictures of the car I wanted just to make sure it was the right one. He answered all my questions of which there were many. He then handed me off to Nick who finished getting all the paper work to my credit union. Nick met me at the front counter the next day and treated me like he had known me all his life. He and Champ are truly a credit to their profession. I was then turned over to Yosef who walked me through all of the forms and explained everything as we went. He was very laid back but professional. After I bought the car Nick sat in it with me and went over all the options and even helped me get signed up to the uconnect system. I highly recommend Landmark dodge for your car buying needs. Nick Champ and Yosef will make worth your while. I would indeed buy another vehicle from this dealership. Bryan Griffin A very satisfied customer. More

Great Frankie was great salesman. No pressure and explain all the features of the new truck we bought. He try is best to get it to my price, but he did all Frankie was great salesman. No pressure and explain all the features of the new truck we bought. He try is best to get it to my price, but he did all he can do. I wasn't feeling the sales manager, feel like he was trying to sell the truck. We was going back and forth over 3k. But all in all Frankie made it worth it. More

Upfront & Honest Michael Winfree is by far the most professional and honest car salesman I've ever come across. I am guarded by salesmen at any sales lot because they Michael Winfree is by far the most professional and honest car salesman I've ever come across. I am guarded by salesmen at any sales lot because they will tell you anything even they know it's not right. Mr. Winfree keeps his promise to help you with your vehicle needs, he went above and beyond duty to get us a great deal even though we were upside down on our old vehicle. He worked a miracle! I highly recommend your transaction and service needs be guided by him. Call him today! More

Stress Free! Evan Biddle from Landmark Dodge is an awesome car salesman! He tells you the truth from the start. He is very patient and you will not feel rushed at Evan Biddle from Landmark Dodge is an awesome car salesman! He tells you the truth from the start. He is very patient and you will not feel rushed at all during any part of the car buying process! Ask him about the petal to the metal test. Best car salesman I have ever used! A+++++ in my book! Thanks again Evan you rock! More