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Landmark Dodge Chrysler Jeep Ram

Morrow, GA

3.1
696 Reviews

6850 Mt Zion Blvd

Morrow, GA

30260

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Showing 696 reviews

June 05, 2017

RUN!!! Do not purchase a Latitude. They are dangerous and Jeep takes no responsibility for its product. Great - customer no service. So Loyal Jeep custo More

by BradK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandie Gaylor, Tim Henderson
Jun 29, 2017 -

Landmark Dodge Chrysler Jeep Ram responded

We are sorry to hear that your experience with us was subpar from 5 stars. Normally we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark. We hope you will be willing to come to us again in the future. Have a great day.

March 01, 2017

sales I love DCJ I'm dealing with Toney Bowens he's very knowledgeable and professional great job on helping me find my car I'm planning to buy More

by Chanteau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bowens
Mar 02, 2017 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and I am glad to hear that Toney helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Tim Lambert - timlambert@landmarkdodge.com

January 17, 2017

Brake problem I went in today, which mind you is my 5th visit since I bought the car 6 months ago, I have continuously spoken to them about my brakes. For the past More

by Angela0916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor, Tim Henderson
Feb 07, 2017 -

Landmark Dodge Chrysler Jeep Ram responded

We are very sorry to hear of your recent experience with our service department. We would greatly appreciate the opportunity to further discuss your situation. Please feel free to ask for the manager; we look forward to speaking with you and regaining your trust in our business. Sincerely, The Landmark Team - Servicedirector@landmarkdcj.com

November 07, 2016

Failure again Had my Ram 1500 in Landmark DCJ in Morrow for routine service in April. Mentioned that the radio was acting up. They could not duplicate the problem More

by leroykeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
She knows who she is
Feb 07, 2017 -

Landmark Dodge Chrysler Jeep Ram responded

Leroy, thank you very much for leaving us this feedback. We are sorry that the first few attempts at servicing your vehicle were not satisfactory; however, we are glad to see that our Service Tech was able to turn things around for you. We appreciate the update from you! If there is anything else that we can do to continue moving forward in a positive direction with you, please do not hesitate to let us know. Until we see you again, take care! Sincerely, Landmark Team - Servicedirector@landmarkdcj.com

October 07, 2016

Poor sales personnel My salesman Joshua Ried is a rude and cocky person but dispite him and a short sighted sales manager Chuck McCall I made the purchase anyway. Mister R More

by Cheated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Ried and Patrick Bernard, Chuck McCall
September 25, 2016

Purchase new car Nicholas Jbobo was excellent best customer service I've every experienced he's very knowledgeable highly professional even took the time to walk me th More

by Fresh cuts2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Jbobo
Sep 26, 2016 -

Landmark Dodge Chrysler Jeep Ram responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. It is good to know that Nicholas did that for you. We appreciate your referrals and hope to see you here again soon. Sincerely, Tim Lambert - timlambert@landmarkdodge.com

September 22, 2016

Love my Fiat Great service. The only people that have ever serviced my Fiat and Ive never had a problem😀 They are slammed with recalls but are doing their More

by Cpk333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
Sep 23, 2016 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your automotive needs and look forward to doing so in the future. We are grateful that you took the time to write this pleasing review. It really matters to our dealership! Sincerely, Landmark Team - Servicedirector@landmarkdcj.com

September 02, 2016

The absolute worst car buying experience ever The person I spoke to on the phone was not even there after my wife and I drove an hour and a half. Then the salesman that came to help us pawned us o More

by Donald W. Jamieson Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry
August 23, 2016

Not Upfront or Honest I bought a jeep renegade in February 2016 from Sean, who was an excellent salesman and did everything he could for us. Now the finance department More

by Jiba6669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
July 24, 2016

Very Disappointed I purchased my Jeep Cherokee on May 28 and a month later my vehicle was being towed to the nearest Jeep dealership. Since June 28, I have made payme More

by hcbrown65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Winfree
Aug 18, 2016 -

Landmark Dodge Chrysler Jeep Ram responded

We are truly sorry to hear of your recent experience with our service center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation. Sincerely, Jeff Socha - jeffsocha@landmarkdodge.com

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