Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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RUN!!! Do not purchase a Latitude. They are dangerous and Jeep takes no responsibility for its product. Great - customer no service. So Loyal Jeep custo Do not purchase a Latitude. They are dangerous and Jeep takes no responsibility for its product. Great - customer no service. So Loyal Jeep customer no more.. More
sales I love DCJ I'm dealing with Toney Bowens he's very knowledgeable and professional great job on helping me find my car I'm planning to buy I love DCJ I'm dealing with Toney Bowens he's very knowledgeable and professional great job on helping me find my car I'm planning to buy More
Brake problem I went in today, which mind you is my 5th visit since I bought the car 6 months ago, I have continuously spoken to them about my brakes. For the past I went in today, which mind you is my 5th visit since I bought the car 6 months ago, I have continuously spoken to them about my brakes. For the past 4 visits I told them there is something wrong with my brakes they continuously checked the green section saying there was no issues however I pulled my tire off to look myself and my rotors were CRACKED. It is absolutely absurd that they let me leave with them like that. That is illegal along with dangerous to my safety and my families safety along with the safety for others on the road when I am. I trusted them with my life and my families lives and I shouldn't have. They OPENLY ADMITTED that the mechanics have NOT been taking the tires off to do my brake inspection WHICH IS ILLEGAL. THIS IS RIDICULOUS! I am to the point of contacting my attorney however I also wanted to let other people out there know to go to a different place to get a vehicle. My car is a certified preowned vehichle from them!!! This place is a joke and should not be certified to work on vehicles! I know for a fact it is illegal for them to do this type of stuff and I will not allow them to get by with it to anyone else who researches the places they use! Terrible terrible place! When I spoke to them on the phone at 9 am they said they could get me in right then and be gone by 12:30pm the latest. I did not get to leave until 1:30. Me and my wife who drive school buses were too late to go to work so we lost money for the afternoon. I hope I never have to return to this place again. More
Failure again Had my Ram 1500 in Landmark DCJ in Morrow for routine service in April. Mentioned that the radio was acting up. They could not duplicate the problem Had my Ram 1500 in Landmark DCJ in Morrow for routine service in April. Mentioned that the radio was acting up. They could not duplicate the problem. Took it back a few months later for the same problem. Again they could not duplicate and my word wasn't good enough. Had to finally video the problem then took it back again. This time they said they fixed it and it wasn't ready when promised. Picked up truck and by the time I got home it was doing the same thing. Left two messages for my service tech and two emails to Landmark and all I have heard is crickets. This is not the first time I have had problems with the service department. But I can promise you this, it will be the last time I purchase a vehicle from Landmark. Service after the purchase brings back customers. I can buy a Ram 1500 anywhere. UPDATE My service tech called me. She was very apologetic and said she had not received my voice messages. They are working on the problem More
Poor sales personnel My salesman Joshua Ried is a rude and cocky person but dispite him and a short sighted sales manager Chuck McCall I made the purchase anyway. Mister R My salesman Joshua Ried is a rude and cocky person but dispite him and a short sighted sales manager Chuck McCall I made the purchase anyway. Mister Ried was more interested in the football game on his computer than working with my wife and I and we had to do parts of his duties just to get the deal done. Mister McCall was over heard by us telling other buyers in the near by cubicle the exact same Excuses he gave to us it was shocking We feel we were out right cheated out of 1,000 dollars on our deal. If it weren't for Mr Pattick Bernard jumping in on these two and being the professional. We would have walked out. More
Purchase new car Nicholas Jbobo was excellent best customer service I've every experienced he's very knowledgeable highly professional even took the time to walk me th Nicholas Jbobo was excellent best customer service I've every experienced he's very knowledgeable highly professional even took the time to walk me through all the features of the car I stated to him that I was on a time schedule and have to be back to work at a certain time and he made it happen for me within that time window Now That's What I Call A-1 service judging from my experience with Nicholas I think he's going to go a long way with you guys company thanks again for the best service I've ever had and I will be recommending him to everyone that asks me about purchasing a new car thanks again for everything. More
Love my Fiat Great service. The only people that have ever serviced my Fiat and Ive never had a problem😀 They are slammed with recalls but are doing their Great service. The only people that have ever serviced my Fiat and Ive never had a problem😀 They are slammed with recalls but are doing their best to handle tyhe volume. More
The absolute worst car buying experience ever The person I spoke to on the phone was not even there after my wife and I drove an hour and a half. Then the salesman that came to help us pawned us o The person I spoke to on the phone was not even there after my wife and I drove an hour and a half. Then the salesman that came to help us pawned us off on someone else within two minutes of us talking to him. No one there knew anything about the car lot. Every salesman was out side setting off alarms trying to find the car or truck they were looking for including ours. When we found the truck we were looking for the price went up seven thousand dollars from the Internet price. Then they ran my credit six times without showing me any numbers. Which was denied for the reason the manager said was the truck wasn't worth what they were asking because they was trying to give six thousand dollars less than five other car lots before them. Which by the way all off them showed me numbers and didn't run my credit because the numbers were higher than I wanted to go More
Not Upfront or Honest I bought a jeep renegade in February 2016 from Sean, who was an excellent salesman and did everything he could for us. Now the finance department I bought a jeep renegade in February 2016 from Sean, who was an excellent salesman and did everything he could for us. Now the finance department not so great. Your wait for hours. The make you feel as if your going through a criminal background check. Finally when it is time to sign paperwork your exhausted and believe what your told. I was told I would get 2 free oil changes and tire rotation, 5 months later someone told me to double check my contract and sure enough they charged me $251.00 for my free oil change and tire rotation. BEWARE EVERYONE READ YOU CONTRACTS AND BE FRESH AND AWARE. Bonnie J More
Very Disappointed I purchased my Jeep Cherokee on May 28 and a month later my vehicle was being towed to the nearest Jeep dealership. Since June 28, I have made payme I purchased my Jeep Cherokee on May 28 and a month later my vehicle was being towed to the nearest Jeep dealership. Since June 28, I have made payments on a vehicle I can't drive and no one seems to know how to fix it. I have been told it's the wiring then I was told it was the computer. I let my salesman know about the situation and all I got was I will call you back only to never hear from him, which was surprising considering the great customer service I had when purchasing the vehicle. It's amazing how little help you get once the purchase is made from the dealership or Chrysler Jeep. More