Landmark Dodge Chrysler Jeep Ram

Great customer service! Nikesh Amin put me in a brand new ca Love the customer service! Nikesh Amin put me and my wife in a brand new Dodge Journey the same day. He took care of my family & we thank him. Love the customer service! Nikesh Amin put me and my wife in a brand new Dodge Journey the same day. He took care of my family & we thank him. More

Dealership Corrected and Explained Issue This review was updated as the dealership remedied the issue. Will contact site to have initial review removed. Thank you for working with your custom This review was updated as the dealership remedied the issue. Will contact site to have initial review removed. Thank you for working with your customers to fix the issue. More

Very unprofessional crew I'm really frustrated with this dealer. I went all the way to Morrow from Acworth to see a Ram 2500 that was in the website for sell, then they told m I'm really frustrated with this dealer. I went all the way to Morrow from Acworth to see a Ram 2500 that was in the website for sell, then they told me the manager was using the truck as a personal car. So they guarantee me that they would take the keys and have the truck ready for me next day, but guess what, not again. So I'm just giving up to buy any car from them and trying to find a dealer that is really professional and want to do business. More

Worst service ever!!!! I brought my car in to get all of my recalls resolved to make sure my car continues to drive well without any issues on a Monday morning. When I came I brought my car in to get all of my recalls resolved to make sure my car continues to drive well without any issues on a Monday morning. When I came to pick my car up, the lights were flashing on and off, there were several icons lit up on the dash, and a sign across my display saying that my transmission needs to be serviced and to put my car in park. I called the service center and told them what was happening and they told me to bring it back. I brought it back that same Monday and dropped it off because they were closed by the time I got back there. The next day (Tuesday) they called and told me that it was just a screw in the alternator that was loose and everything was fine and that it is ready for pick up. 10 days later the same exact things happen again. I call them and tell them what is going on and they tell me to bring my car in. I dropped my car off and when it was ready they called and said that there is something wrong and they are not sure what it is but I would have to pay to get it looked at AFTER THEY MESSED IT UP. I will never get service done by them again!!! More

Fantastic experience ordering a Hellcat from 2,500 mls away I ordered my 2018 Dodge Challenger SRT Hellcat from Eddie Rosa at Landmark Dodge across the country (I'm in CA, they're in GA). He worked with me thro I ordered my 2018 Dodge Challenger SRT Hellcat from Eddie Rosa at Landmark Dodge across the country (I'm in CA, they're in GA). He worked with me throughout every step of the process, and was extremely helpful, easy to deal with, very communicative, and made sure my end-to-end experience was pleasant *and* most importantly did *not* feel like he was "selling me a car." A few months after ordering (we ordered right when MY2017 ended, so there was a slight delay from Dodge), my car arrived at Landmark Dodge in GA. He prepped it, worked through the Lease details and paperwork (FedEx'd overnight back and forth to knock it out quickly), and shipped the car to me. Yes, I bought it sight unseen. Zero issues, Eddie and the team at Landmark were worthy of my trust, and I'm pleased to say they lived up to my expectations. I'll definitely be ordering my next SRT from them, even though there are many Dodge dealerships closer to me (~2,500 miles away). More

Bad customer service I bought a brand new Dodge Journey , 5 years ago , now the car has 52000 milles and started making weird noises . I had the car towed to landmark and I bought a brand new Dodge Journey , 5 years ago , now the car has 52000 milles and started making weird noises . I had the car towed to landmark and they told me that they will check the car asap . They told me on the phone that if it was a transmission problem , it would be covered because of manufacturer defects , 2 days later they called me and said a i need a new transmission and that they are not going to cover it . The manager Tim Anderson is a joke , needs to be fired , very bad customer service experience and no solution. Very unproffesional , didnt even take me into his office , started talking to me in the middle of the service center .Never buy any dodge again More

Felt Shady I arrive looking at a vehicle that I was very interested in. Upon arrival the car had not been cleaned, there was a charge cord in the front cup hold I arrive looking at a vehicle that I was very interested in. Upon arrival the car had not been cleaned, there was a charge cord in the front cup holder, straw wrapper on the front seat, and over 600 miles had been put on the vehicle. It was impossible to tell what shape the vehicle was in because it was so dirty. I left and said i would be back in a few days hoping that the vehicle would be detailed. When i arrived it looks like they had just wiped things down (not detailed), there was trim still hanging off inside, 2 chips in the windshield, and brake dust still on the rims. This really showed they didn't really want my business. Also, they were not willing to work on price with me, even though we were very close to a deal...in spite of everything. Then 2 weeks later the price of the vehicle drops to what i would have paid for it, with no response from the dealer. Overall, a horrible experience and have no interest in the vehicle now just out of principle. More

FALSE ADVERTISING!!!! LANDMARKS RADIO COMMERCIALS SAY, "WE WILL TAKE YOUR TRADE AND MAKE A DEAL NO MATTER WHAT!!" This is not true!!! I called Sunday morning about an adve LANDMARKS RADIO COMMERCIALS SAY, "WE WILL TAKE YOUR TRADE AND MAKE A DEAL NO MATTER WHAT!!" This is not true!!! I called Sunday morning about an advertised special on the Ram Rebel pickup. I explained my situation and the salesperson (Peter) said I needed to come in they could make it work!! I explained I didn't want to waste my time but he convinced me. Once I arrived, the first thing I was told was the truck with the amazing deal had already sold.....Why wasn't I called???? Then after a few hours I was told I we couldn't make a deal because I needed to keep my car longer. AGAIN, I EXPLAINED THE SITUATION WHEN I CALLED!!! Complete waste of time and FALSE ADVERTISING!!!!!! More

FRAUD..HORRIBLE EXPERIENCE This dealership is a fraud. So, my husband was in the market to buy a vehicle. He was going to buy a 2017 Dodge Challenger at the Morrow, Ga location. This dealership is a fraud. So, my husband was in the market to buy a vehicle. He was going to buy a 2017 Dodge Challenger at the Morrow, Ga location. He went to buy the vehicle on a Saturday. They did not finish the paperwork and let him leave with the vehicle. My husband returned to the dealership and decided against buying the vehicle for several reasons. One of reason being that they would not give him his tax exempt for being military personal in TN. When I called and explained to the dealership, Yousuf, in finance was very unprofessional and rude and hung up in my face once he realized that I was correct. Yousuf, also said a lot of degrading/sexist remarks to my husband, telling him that, "He didn't know who ran the relationship but that he needed to control his wife." So they continued to try to sell my husband the vehicle, but I would not cosign because the numbers were not right and they were horrible with customer service. So once they realized that my husband was not going to buy the vehicle, they returned him his vehicle and said that the vehicle was shaking and that they were not going to give him his $500 deposit until they had someone look at the car. Fast forward to a couple of weeks later, they said that they were only returning $380 because they had to detail the car and service the vehicle (later found out through a complaint that the vehicle needed an alignment with less than 100 miles that my husband put on it). So I emailed, Tim Lambert a couple of times in order to get receipts of the service completed and none of my emails were returned. He returned one email initially and said that they would not return my deposit because my husband "took a joy ride in his vehicle". I WOULD NOT recommend this place to anyone !!!!! You've been warned. More

Already in it for the long haul In searching for a vehicle online, I came across exactly what I wanted at Landmark. I reached out for additional pictures of the vehicle and continued In searching for a vehicle online, I came across exactly what I wanted at Landmark. I reached out for additional pictures of the vehicle and continued to be satisfied with the results. I informed the internet salesman what worked price-wise for me informing him that I would not be making the 3 hour trip to get the vehicle if he couldn't ensure me of a certain monthly payment for a certain amount of months at a certain interest rate. He guaranteed the same so on my way I went on a 3 hour road trip to pick up the vehicle and sign on the dotted line. I drove the vehicle further falling in love with it excited to get it all finalized so I could begin the 3 hour drive back to my home. Over an hour there and the sketchy-ness of a carsalesman began to surface. Over 2 hours at the dealership and I got called back to the finance guy. Into the paperwork and I find that what my salesman promised was not the case. I was so disappointed. I thought this car shopping experience wasnt going to be like the story so many hear. The interest rate was higher, the payment length was longer, and my faith was dwindling. I wasn't sure who was behind the dishonesty, but I leaned towards thinking it was the salesman. When the finance guy saw my surprise and disappointment, he appeared to try to help in any way he could. I felt already in the deal for the long haul but I can't help but feel "had" by this dealership or the salesman (whichever one we want to point the finger at). With a credit score of over 810, I don't feel like they did what they could to make the deal the best they could to satisfy me. More