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Landmark Dodge Chrysler Jeep Ram
Morrow, GA
696 Reviews
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Showing 696 reviews
April 28, 2014
Started out rocky, but has a happy ending We did a lot of online research and knew exactly what we were looking for. We did a lot of negotiating online and via email before we ever went into We did a lot of online research and knew exactly what we were looking for. We did a lot of negotiating online and via email before we ever went into the dealership to hopefully cut down on our time just sitting there--because wasting a whole day in a car dealership is the WORST. That online negotiating crumbled once we got there as it seemed the salesperson didn't understand our bottom line. We got to the point where we were going to walk out and our salesperson called in his boss and then his boss' boss. And man, those guys knew how to keep a customer. They listened to our needs, our financial cap, and were able to work some magic to get us into the perfect car for only just a little bit more than we planned to spend. We actually got a nicer car for not too much more money and our family is really pleased! We will definitely recommend them to friends and family. Landmark Dodge really does have the volume of car sales to be able to work about any deal you need. Good luck! More
by welikecars
Employees Worked With
Michael Winfree
April 27, 2014
Great experience Between Rodney, Tim and myself we were able to come up with a deal that was both fair and honest! They went above and beyond to get me into a car! I l Between Rodney, Tim and myself we were able to come up with a deal that was both fair and honest! They went above and beyond to get me into a car! I love my new car! They were both kind and understanding! I will be sure to send friends and family looking to purchase a car to Rodney! Thank you so much! More
by Sergio1284
April 23, 2014
Kavonte Ivery We had a very nice experience! Kavonte Ivery was Wonderful! Thank you so much for helping us! Kavonte It was a very long day but in the end we left We had a very nice experience! Kavonte Ivery was Wonderful! Thank you so much for helping us! Kavonte It was a very long day but in the end we left smiling! More
by jeanettecaputo
Employees Worked With
Kavonte Ivery
April 17, 2014
Drove from Jacksonville to buy a Truck I e-mailed Michael & Patrick Bernard back & forth for 3 weeks, they were very helpful getting me the truck I was looking for, the trade in price for m I e-mailed Michael & Patrick Bernard back & forth for 3 weeks, they were very helpful getting me the truck I was looking for, the trade in price for my old truck and for the price I was willing to pay for my new RAM 2500. I drove from Jacksonville, FL. to Landmark in Marrow, Ga. (5 1/2 Hours) to buy from them based on how helpful and easy they were deal with on line. Thanks Again Guys ! More
by Wscott002
Employees Worked With
Michael Bernard
April 16, 2014
Great service always! Just recently I went in to purchase some new tires and to have some routine maintenance done to my 2012 Dodge Charger R/T, and the service I got was s Just recently I went in to purchase some new tires and to have some routine maintenance done to my 2012 Dodge Charger R/T, and the service I got was spectacular. I always enjoy coming to the service department to get any work done to my car because I trust them to take care of my car just like it was their own. I've been dealing with Mike Crouch and his service team for some years now, and If I have any issue, it's always taken care of, and I leave a very happy customer. They are very professional, and I would recommend anyone to visit Landmark Dodge's service department. More
by tribal374
Employees Worked With
Mike Crouch and the entire sevice department
April 09, 2014
Purchase of new 2014 journey r/t I was looking for a new suv with 3 rows of seats. On line I came across the discounted price on the vehicle I was looking for. I contacted the dealers I was looking for a new suv with 3 rows of seats. On line I came across the discounted price on the vehicle I was looking for. I contacted the dealership and made an appointment. The sales representative, Evan, had the car ready for me to look at. He explained all the features before I took it for a test drive. The negotiating part was not too bad. At first I was offered a much lower amount for my trade in than expected. We went back and forth and finally settled for an amount slightly lower than what I was hoping for. The rest was easy. Everybody was very professional and helpful. More
by pejomaub
Employees Worked With
Evan Biddle
April 05, 2014
Geat Experience My overall car buying experience was great. Evan did a great job of giving me what I needed, giving great customer service and being laid back through My overall car buying experience was great. Evan did a great job of giving me what I needed, giving great customer service and being laid back throughout the entire process. I would definitely recommend this dealership to other individuals but more specifically Evan Biddle. More
by BenMcDade
Employees Worked With
Evan Biddle
April 03, 2014
I was able to finally see and test drive the new Ram 1500 with the V6 Eco Diesel engine. That was all it took for me. I have 175 miles so far and I'm loving it. You have to drive it to believe how good this with the V6 Eco Diesel engine. That was all it took for me. I have 175 miles so far and I'm loving it. You have to drive it to believe how good this truck is. Rodney and Chuck were straight forward and I believe honest to deal with. This truck is brand new, I was told I bought the first one in GA. They were 6 months later than Dodge advertised but I will tell you- well worth the wait. More
by kengroover
Employees Worked With
Chuck McCall
April 02, 2014
1st time Dodge Owner I purchased my vehicle on 02/15/2014 (2C3CDXCTXDH578113). Drove it home and the check engine light came on 02/17/2014. I returned to the dealership on I purchased my vehicle on 02/15/2014 (2C3CDXCTXDH578113). Drove it home and the check engine light came on 02/17/2014. I returned to the dealership on the same day. The service writer at the time advised me that it was a "code 13", but due the volume of cars they had under repair they couldn't even look at mine until a week later (02/24/2014). I returned on 02/24/2014 as requested and left my vehicle. I was advised it would be a 2 to 6 hour repair job. As of 02/25/2014, I had not heard from the dealership so I called them. When I did get someone on the line I was advised that they had to order parts and once the part got it my vehicle would be ready. I called again on 02/27/2014 and was advised that my part had just arrived 2 hours prior to my call and they would get it installed as soon as possible. I called again about my vehicle on 03/03/2014 and was advised that my vehicle was test driven, but was not ready to go yet. On 03/04/2014, the service writer called me back and advised that they had to order a wiring harness that was on back order and that they had no "ETA" on when they could get it. It still has never been explained what is wrong with the car, nor has it been explained why they have to keep ordering parts? nor have they explained how a Dealership has to back order parts. As of this writing my vehicle has been in the shop for half the time I have owned it. Update 03/11/2014: So I finally contacted the “Chrysler Customer Service" number and was advised that they were aware of the problem and would be forwarding my complaint to "The Back Order Parts Division". (What the heck is that???) I had to return the rental that was covered in my warranty because it only provides for 5-days of coverage. (Yes, you have a maximum of 5 days coverage even when parts are back ordered three weeks.) The Customer service person then told me that the Service Manager would be calling me. Five days later, I still have not heard from the Service manager. I did however get a call from Chrysler advising me to call the Service department. Why should I have to do that? I'm the customer. They should be servicing me. So as of this date I have owned the car for four weeks, driven it for three days, and it's been in the shop ever since with no estimated time of repair and no compensation for my time lost at work, vacations cancelled, and extra incurred expenses of substitute travel. I finally got a call on March 28th stating the part (A wiring harness) had just arrived in Atlanta and It should be installed soon. On April 1st I got a call stating the harness that had taken 3 weeks to arrive came in with a broken wire on it, but it was being worked and should be ready soon. So as of this date I still am without a car, although I purchased one on February 17th. I have incurred numberous expenses in alternate travel and there is still no compensation or estimated time for the return of my vehicle. The same details have been sent to Chrysler, as well as to Mr. Lambert with no reponses. My intention is in no way meant to slam Landmark because the men and women that work there are great people (when you can get them on the phone), but this story needed to be shared. Six weeks is a bit much to have been waiting. On another note they did send me the free three month trial for the satellite radio, however since the car has been in the garage for a month and a half already I guess that's not a plus. Even when it is repaired, I wonder if the shuttle will come get me? Doubt it :-)_ More
by griser
Employees Worked With
Kevin Cowart
April 02, 2014
My overall experience was great! This is our second new car that we purchased from Landmark in Morrow. I would recommend to purchase a vehicle here. I was pleased with the customer s This is our second new car that we purchased from Landmark in Morrow. I would recommend to purchase a vehicle here. I was pleased with the customer service, their willingness to work with me and making sure I was completely satisfied. Special thanks to my Wonderful Salesman Don Ugonabo and the managers Dale Ayers and Tim Lambert!! More
by schant
Employees Worked With
Don Ugonabo
