Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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AWESOME SERVICE!! I went in just to see if any car caught my eye and the salesman immediately was friendly with me and made me feel right at home with his services. He I went in just to see if any car caught my eye and the salesman immediately was friendly with me and made me feel right at home with his services. He found me the perfect car and it only took me a week and all the paperwork was done. It was a wonderful car-buying experience and i would recommend all the salesmen, but especially Don. He made it so easy for me and I cannot stress that enough. AWESOME! More
LAMIN CEESAY IS AWESOME!!!!!! This is my 4th car I have purchased from Landmart and as usually it's always a great pleasure to work with the BEST of the BEST. This deal was awesome This is my 4th car I have purchased from Landmart and as usually it's always a great pleasure to work with the BEST of the BEST. This deal was awesome and I was very satisfied with everything he offered. He did a phenomenomal job!! More
New car I was initially in search of a used vehicle, but how that quickly changed once I stepped in the dealership. Michael Winfree was very helpful from the I was initially in search of a used vehicle, but how that quickly changed once I stepped in the dealership. Michael Winfree was very helpful from the time I submitted my application online. He stayed in touch with me via email and phone and lastly he kept his word! I drove off the lot with a 2015 Chrysler 200 :) More
bougt new car on Saturday in service bay on monday bought a new jeep Cherokee on Saturday/14/15. It started making clanking sound on Sunday when put into gear. called Eric. sales mgr.was not empatheti bought a new jeep Cherokee on Saturday/14/15. It started making clanking sound on Sunday when put into gear. called Eric. sales mgr.was not empathetic so i brought it to service Monday morning and was told they could not help me they were backed up and a month behind even after i explained i just bought it. they also refused to write me a ticket on the issue so now I'm sitting here waiting for sales office to open to rescind this deal. I can't believe how bad this is. i hope whoever reads this believes this review and not ever do business here and someone really needs to help me. Update is that after several times of asking to have the car exchanged, it finally happened. I am grateful but it does not negate the actual experience I had with this issue. I still think the service department is not great but I will have to wait and see if that changes when I need them. I do thank my sales guy Chuck H. for coming to work early that day when I texted him my issues and he assisted me through the whole ordeal. He should be the sales manager for going above the call of duty! More
It does happen This dealership made it happen . Bought a new car seven months ago.had problems with it.and they trade it in for another one.that is better and big This dealership made it happen . Bought a new car seven months ago.had problems with it.and they trade it in for another one.that is better and bigger For about the same price I was paying for the 2014. . Only Landmark really will go to work for you. thanks Eric the Sales Manager and Mike the Sales Associates. More
Wonderful 1st time car buyer experience! Had an awesome experience this week in buying my first car!! It's was a very nerve racking experience BUT Richard Evans helped me navigate the whole p Had an awesome experience this week in buying my first car!! It's was a very nerve racking experience BUT Richard Evans helped me navigate the whole process flawlessly. I feel confident that I got the best deal & I LOVE MY NEW JEEP COMPASS 2015!! I felt very confident that I made the right decision and they helped keep my payments comfortable for me. THANK YOU SO MUCH!! I will be a FOREVER client. Richard Rocks!! More
Worst Experience Slim inventory, truck smelled like smoke could not finance. Went to Don Jackson Jonesboro got better deal and newer truck. All about money nothing e Slim inventory, truck smelled like smoke could not finance. Went to Don Jackson Jonesboro got better deal and newer truck. All about money nothing else. No people skills. Started inq about truck early Jan. wasbnot focused on me as a customer. More
New Dodge Ram 1500 Great experience with Evan Biddle who made this purchase easy to do from initial contact through truck selection. The drive of almost 200 miles was w Great experience with Evan Biddle who made this purchase easy to do from initial contact through truck selection. The drive of almost 200 miles was worth it. More
Irresponsible and Unprofessional Though the issue was not intentional the customer service provided by associates at this business was unacceptable and disrespectful. I had called to Though the issue was not intentional the customer service provided by associates at this business was unacceptable and disrespectful. I had called to voice my concerns to the management staff. Though there are members of the staff that seemed genuinely concerned with my issues. The initial manager I made contact with was disrespectful, unprofessional, ostentatious. This was the behavior that I found to be unacceptable. Additionally, the company should have offered a rental vehicle until the issue was resolved. I missed work, my wife missed appointments for herself and our children. and we had to call family to pick us up to return home, due to the issue. Basically I was without a vehicle for a day, when I was not at fault. Lastly, I requested to speak with the owner, since he personally (according to the associates at the business) denied my request for a rental. I was told by his assistant that there was no contact information for him, and would not schedule a meeting, provide a email, or phone number for the owner. Subsequently, she stated that I would never speak with the owner and I should basically move on. In closing I have found out that at Landmark Dodge Chrysler Jeep, LLC. everyone is a manager, but no one is responsible. I was passed from Manager to manager each stating that the other was their supervisor and they were just doing what they were told by the owner. When asked to speak to owner, there is no contact for the owner. Needless to say this will be the last vehicle I will purchase from this company. They are not all bad people, but some lack the character to do the right thing. Instead, they wait for someone else to make it right. Though the issue is in the process of being resolved and they are making an effort to change the VIN Numbers. The Fact that I was at a loss for something I did not do, and the company basically stated it will be ok to drive the car with illegitimate paperwork has soiled my relationship with this dealer. More
2015 Jeep Unlimited I was in the market for a new Jeep. I used true car to find the best price. After arriving at Landmark I was met by Evan Biddle. He was very helpful a I was in the market for a new Jeep. I used true car to find the best price. After arriving at Landmark I was met by Evan Biddle. He was very helpful and got a better price than True Car. Thanks Evan for the hard word. More