Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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Thanks Victor! Our salesman was Victor Estiverne. Victor worked with us through an upside down issue. He listened and worked to get us what we needed, It was late Our salesman was Victor Estiverne. Victor worked with us through an upside down issue. He listened and worked to get us what we needed, It was late by the time we finished paperwork. Victor waited on us to finish and then took us to the nearest gas station before we headed out on the interstate. In addition, Victor so kindly mailed a pair of sunglasses to our home that we left in our trade-in. He takes care of his customers! Thanks Victor, we appreciated your effort, professionalism and care! You are an asset to your company! More
Thankful,Grateful, Appreactive Michael Collins was a awesome sales person he,listened, and really took my situation seriously. He is about making a sale but the man thing is doing Michael Collins was a awesome sales person he,listened, and really took my situation seriously. He is about making a sale but the man thing is doing what is best for the customer. And he very knowledgeable when it comes to questions you may need answers to I highly recommend him. It's not about quantity service it is about quality. I highly recommend this deal ship the customer service is awesome More
Made it right Found a vehicle I wanted online and contacted the dealership. Peter Stewart took my call and handled the process very professionally. I would recommen Found a vehicle I wanted online and contacted the dealership. Peter Stewart took my call and handled the process very professionally. I would recommend him to anyone. More
just awful where do i start? ive had several bad experiences but i live 3 blocks away. started with my 07, power steering pump went out. i made appt. still in w where do i start? ive had several bad experiences but i live 3 blocks away. started with my 07, power steering pump went out. i made appt. still in warranty by appt was not so they wouldnt fix it. had to take else where and Chrysler reimbursed me. next messed me over when i traded 07 on an 11. on my 11 they broke the o ring on oil cap and wanted me to pay so i called Chrysler again, guess they made landmark pay for it. next exhaust bolts broke at first they didnt want to fix so i had to call Chrysler to get it fixed. then my 11 wouldnt pass emissions so i get a sales call and figured might as well look when i come in to get it looked at. i go in and no service appt. i asked for but take a test drive in a 15. told them to do nothing till i know what im getting for my 11. they mess around do it all anyways, i was there all day and mess me around on trade. at desk get told 3 different best price so i so no and go to leave and sales manager gets really rude ask me why i was there and a few other nasty questions and i tell him that i told him at begeining why i was there and they called me and gave all my expectations up front. so they call me back 2 more times with lower price i still say no. thier calling me during week and i get talked in to going back in. i go back in still messing with price so i leave and they still calling. i say 1 more time for a reasonable price but they want me to come back in a 3rd time, i say "no, u know what i got, you know what i want" so i call another dealer. i tell them whats going on, text pics of my truck. i got first time deal done over the phone. i go in, sign the papers and day after landmark text me back. i say i bought truck at different dealer and they ask what i paid so i tell them. he sends me text back "lol would have gave u a better deal here by 9k" now point of harassing me. been dealing with them for a week been in there 2 different times. sry thats just crazy. but the sales person that took me on the test drive did happen to be really nice and understanding. again 3 blocks away my 15 truck needs the software update so landmark is closer. i call ask if i can bring it in they say yes no need for an appt. i get up there they get rude with me and say itll be an hr and a half geeze people really. landmark service station is rude, long and argumentative. their sales depart is also rude, pushy, condescending, forceful, and can be just nasty. so good luck going thier More
Outstanding Customer Service I'd like to thank Nick Sudik for helping me get my new 2015 Jeep Renegade. I wanted a vehicle that didn't sit too close to the ground and not too har I'd like to thank Nick Sudik for helping me get my new 2015 Jeep Renegade. I wanted a vehicle that didn't sit too close to the ground and not too hard to get in and out of. I had found the one I wanted online and it was on the showroom floor. I would highly recommend buying a vehicle through Nick Sudik he was wonderful to work with. More
terrible experience My husband and I drove from Nashville to purchase a car. We got stuck in a traffic jam in Chattanooga and called three times to let the salesman know My husband and I drove from Nashville to purchase a car. We got stuck in a traffic jam in Chattanooga and called three times to let the salesman know. Twice he told us it was fine and to keep coming and then he did not answer. When we were 45 minutes away (after a 6.5 hour drive), he called and told us not to come. He offered to put us in a 65 dollar motel (not sure what that would have looked like) and meet us at 9 the next day. We asked him to wait 45 more minutes to allow us to buy the car (we were paying full asking price and with cash). He became really ugly and told us we did not respect him or his time. We asked to speak to his manager and he refused to let us. Needless to say, we turned around and came home. We will be purchasing a car tonight from someone who wants to do business with us. More
Thanks for assisting me with my purchase, Joshua and Yusef! I worked with Joshua to purchase my new car. He was very attentive to my needs and displayed patience while I tried to determine which car would best I worked with Joshua to purchase my new car. He was very attentive to my needs and displayed patience while I tried to determine which car would best fit my needs. I will send referrals your way, Joshua. I love my new ride! Thank you for your assistance during my car buying experience. More
Great customer service My first time buying a car and it went smoothly ! I did my research on 2015 dodge challengers and this dealership by far had some of the best deals ar My first time buying a car and it went smoothly ! I did my research on 2015 dodge challengers and this dealership by far had some of the best deals around ..After sending an initial email to an online sales rep by the name of Nick Sudik , he communicated with me and had answers to every uncertain question that I had. After building rapport with this outstanding rep , I finally went in to the dealership and test drive the car off my dreams and they worked hard to get me in the car I wanted. I value this dealership and the way they do business , I am positive that the next time I'm in the market for a new car I will definitely be returning to these guys..I would highly recommend these guys More
My First Car!! I was able to get my first car through Landmark. They did everything to help me and made sure that I was able to get it! I was able to get my first car through Landmark. They did everything to help me and made sure that I was able to get it! More
very disgusted love here!!!!!!! the best place to go get a car i was able to purhase the car i want . they did everything to help me achieve it love here!!!!!!! the best place to go get a car i was able to purhase the car i want . they did everything to help me achieve it More