Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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So positive. Such professional, courteous service. Recommended by a friend to see Michael Winfree. The initial process of gathering information was easy enough with a few snags and Mr Winfree's patienc Recommended by a friend to see Michael Winfree. The initial process of gathering information was easy enough with a few snags and Mr Winfree's patience and sales savvy is amazing. He was able to give us the "deal of a lifetime" and some excellent advice on being successful. Anyway, left the same day with a great vehicle. Came a week later and got another. All with Mr. Winfree's help. Shout out to the guy in they finance office,too! Even that experience was relatively quick and painless. And personable. They got a great staff at Landmark. Will certainly recommend anyone looking for a car or truck, to come here. More
AVOID THE DEALERSHIP AT ALL COST!!!!!! AVOID THE PLACE AT ALL COST! My experience at this dealership was extremely horrible. The service shop damaged my window while getting an oil chang AVOID THE PLACE AT ALL COST! My experience at this dealership was extremely horrible. The service shop damaged my window while getting an oil change and the service manager BEVAN DOYLE was so rude and nasty that it really disheartened me. As I was telling Bevan Doyle about the damaged he abruptly got up from his chair, walked out of his office in the middle of my sentence, returned to his seat and wrote down a number and directed me to call someone else named Jeff Socha at 678-251-2343. He stated that 'his technicians did not damage my vehicle and that he did not care about my damage and I needed to pay for the damage to be repaired' in a very loud tone. On top of that, I have purchased three different oil change packages also at this dealership. Unfortunately, They have gone up on their prices on that as well. This dealership used to care about their customers, however, it seems as if that has changed severely. This dealership used to be great, The customer service was always amazing for the 3 years i have gone here, however, my thoughts have changed. I will surely be moving to Union City for the remainder of my car care needs. More
Did whatever it took to help get me THE Jeep that I wanted! James Latner and the rest of "the crew" went over and beyond to get me THE Jeep Wrangler that I wanted. I arrived after 6:00 pm on a Friday night wit James Latner and the rest of "the crew" went over and beyond to get me THE Jeep Wrangler that I wanted. I arrived after 6:00 pm on a Friday night with the goal of driving home in a new Wrangler. James and his sales manager were able to construct a deal that I was happy with; Jason helped with the financial arrangements - all of which stayed until 10:00pm on a FRIDAY night to help me achieve my goal of driving home in a new Jeep. I really appreciate that they were willing to work with me - especially because they were willing to sacrifice their Friday night to help me achieve my goal! I am a "serial" Jeep owner for the past 25+ years and will definitely purchase any new Jeeps from James there at Landmark! Thanks again! Nancy Another "Happy Camper" More
1 salesman can change everything Earlier in the year I made a drastic mistake by buying my dream car that had double the amount of miles that it should have had at the time PLUS an ex Earlier in the year I made a drastic mistake by buying my dream car that had double the amount of miles that it should have had at the time PLUS an extra 3000 dollars for an extended warranty that STILL had me paying an ADDITIONAL $100 for each time (and there were several) that I had to take it to be serviced. By the time we left the original salesman and made it to the finance department,my monthly obligation was over 200 dollars more than what was expected when I left the salesman's desk. That RE-AFFIRMED my disgust for carsalesmen UNTIL on my last trip getting my overpriced, over serviced 2011 Dodge Durango fixed again I met Frank Morris. Frank not only got me out of that humiliating situation that I was in, but he improved the situation, PERIOD. He was able to get me out of that 2011 with over 70,000 miles and put me in a 2015 R/T FULLY LOADED!!! Not only did I still get the car I love but it had even more features than the Citadel that I loved so much.Also my car payment was much better than what I was paying with a car that is worth about $15,000 more than the previous one.Did I forget to mention that Frank worked diligently to get me the best offer he could and what his hard work resulted in, was me getting an interest rate that was LESS than half of what the other salesman had gotten me. I was so impressed with Frank's professionalism and persistence behind the scenes that I also purchased a 2016 Chysler 200 for my wife at the same time. I have several friends and co-workers that will be coming into the dealership in the next few weeks asking for Frank Morris. He has truly changed my perception of carsalesmen for good.He went above and beyond to stop me from going back to Chevy and I'm glad he did.I'm thinking about getting my son's Dodge for his graduation (pending he continues with his good grades). If so, I'll be going back to visit Frank Morris at Landmark Dodge. More
the worst sevice i ever had first complaint u can"t get ur sales associate to call u back or get them on the phone .car in there over two weeks they ordering the wrong part.chang first complaint u can"t get ur sales associate to call u back or get them on the phone .car in there over two weeks they ordering the wrong part.change my locks on the car i had a different key to the trunk wanted 250 dollars to make another key for the trunk get car out two days later back to the shop something else wrong so now another problem talk to the manager about the trunk key it my fault i didnt tell them it was different they would pay 125 on the trunk never got done didnt relay that to the associate got my car out yesterday still lights on so i take it to a shop today for whatever light are for and trunk find my old keys in the trunk they said they throw all keys away then one associate said im going to have problem with my transmission soon but wants to buy my car for cheap price. More
Great people to work with! They take the time to discuss all options and make sure that we are all on the same page. I appreciate the way they take an open approach and don't j They take the time to discuss all options and make sure that we are all on the same page. I appreciate the way they take an open approach and don't just suggest one thing. More
Landmark Dodge Service Center is horrible I recently got my car serviced here and the customer service experience was awful. They kept my car for a week for a minor repair and over charged me I recently got my car serviced here and the customer service experience was awful. They kept my car for a week for a minor repair and over charged me for the job done. This caused me to be stuck in a rental for 7 days with no reimbursement. They gave me one quote then the following day, the quote was increased by $400 at checkout. In comparison with other dealerships, they are significantly higher. I will never take my car here again. Awful, awful, awful..... More
Worst car repair experience ever NEVER take your Jeep here for service. They are uncommunicative, they lie and can't seem to actually fix my car. It's been there for nearly 3 weeks an NEVER take your Jeep here for service. They are uncommunicative, they lie and can't seem to actually fix my car. It's been there for nearly 3 weeks and I still don't know what the issue is nor when it will finally be ready. I've spent almost $1,000 for a rental car because of their incompetence. NEVER take your car here for service. More
Joe Graves - Professional Crook Joe Graves is a wolf in sheep's clothing. I had the unfortunate experience of purchasing a new car with him as my dealer. He told me my percentage w Joe Graves is a wolf in sheep's clothing. I had the unfortunate experience of purchasing a new car with him as my dealer. He told me my percentage would be 7% on my car, which he later developed amnesia on that statement. To make a long story short, because of Joseph Graves, I ended up with 14.99% interest on a $25,000 car and $15,000 interest. Joseph Graves is the Professional Crook! I posted this same message on 8/22/2015 and it mysteriously disappeared from Joe Graves review page. All I saw was 107 great reviews, what happened to mine? More
awesome Our Salesman was Michael Bernard he is the best .And the Sales Manager Patrick Bernard is #1 of all they both are a great asset for Landmark Dodge I h Our Salesman was Michael Bernard he is the best .And the Sales Manager Patrick Bernard is #1 of all they both are a great asset for Landmark Dodge I hope they everyone that reads this will go by and see them .Thanks Landmark Dodge ! More