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Landmark Auto Sales
West Chester, PA
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Honesty and Integrity. We were ready to settle on a vehicle when this dealership popped up with a car new to the market. I called and did some negotiating over the phone. Wi We were ready to settle on a vehicle when this dealership popped up with a car new to the market. I called and did some negotiating over the phone. Within a couple of hours we had arrived at the dealership. We met Chris, Lee and John who were all very friendly and accommodating. Since the car had just been acquired by Chris it was not on the lot, but had gone to be inspected, so we had some time to spend with the guys. We had a great conversation and learned about each other. These guys are down to earth. We saw customer come and go and each was treated with respect. Chris didn't pull any punches and was truthful even if it didn't sound like the best sales technique. We left with a beautiful GMC Yukon we had been looking for for about 2 months. Chris provided a 3 month, 3000 mile warranty. He made sure that when we left we were completely satisfied. I'll go as far to say that he went above and beyond what I've come to expect from a car dealership. When we left we had a great respect for Chis and his approach towards his customers. He calls his customers family and I believe he feels that way. I would send anyone to him. More
2010 Ford Explorer Sport Trac The sales process was friendly and we arrived at a acceptable price. The truck had a few drive train problems, and Chris was diligent in making sure The sales process was friendly and we arrived at a acceptable price. The truck had a few drive train problems, and Chris was diligent in making sure it was corrected properly and to my satisfaction. He was extremely helpful and courteous and returned the car to me in perfect condition. I would not hesitate to buy another car from him, or recommend him to a friend or family member. More
Let's do it again. My experience with the Landmark dealorship was awesome. The staff was courteous, patient, and professional. Because of their professionalism, they mi My experience with the Landmark dealorship was awesome. The staff was courteous, patient, and professional. Because of their professionalism, they minimized the stress that comes with making a car purchase. The process was painless, and they provided excellent customer service. I would definitely buy from them again, for my next car purchase. More
Absolute Irresponsible I bought a car from this dealership and, from the day I drove it off the lot, there was nothing but trouble. There was a leak that the in-house repair I bought a car from this dealership and, from the day I drove it off the lot, there was nothing but trouble. There was a leak that the in-house repair shop "repaired" and, within two weeks, the transmission died. Of course, the extended warranty company (also bought through the dealership...surprise) denied repair as they claimed the "leak" caused the transmission to die. I've since bought a new car from a reputable dealership who, by the way, knew these guys very well and had many other customer come to them with the same story. Wasted investment dollar-wise but valuable lesson learned... Run!! More
These guys went all out to please me on my 99 Honda purchase. The car was serviced, new Pa inspected, and came with 3 month 3000 mile BUMPER TO BUMPER warranty! Hard to find any used car dealers that purchase. The car was serviced, new Pa inspected, and came with 3 month 3000 mile BUMPER TO BUMPER warranty! Hard to find any used car dealers that offer that! What a difference working with a family run business! Recommend to all! - Bill L. More