Landers Toyota - Service Center
Little Rock, AR
1,381 Reviews of Landers Toyota - Service Center
I had a 3:20 / 10,000 miles check-up appointmen Service Guy was friendly and took care of my car in a timely manner. He also told me about a recall . Christopher Hogue has great customer service ski Service Guy was friendly and took care of my car in a timely manner. He also told me about a recall . Christopher Hogue has great customer service skills. More
Painless Every employee on every visit I make to Steve Landers Toyota is very helpful in determining what is needed and in carrying the plan to success Every employee on every visit I make to Steve Landers Toyota is very helpful in determining what is needed and in carrying the plan to success More
Excellent I always receive excellent customer service from Lander’s Toyota. They have a great system and a comfortable waiting area. I will likely purchase my n I always receive excellent customer service from Lander’s Toyota. They have a great system and a comfortable waiting area. I will likely purchase my next vehicle from Lander’s simply because of the great service I have received. More
Routine oil change, etc. Got quick service at a fair price, and just came in without an appointment. Also I got some good advice and stuff from the service department. Got quick service at a fair price, and just came in without an appointment. Also I got some good advice and stuff from the service department. More
Landers Service Great service. I arrived and was met immediately by a young man who led me to a service rep. She reviewed my record to ensure there were no recalls. S Great service. I arrived and was met immediately by a young man who led me to a service rep. She reviewed my record to ensure there were no recalls. She prepared the proper paperwork for me to sign. I waited and was very surprised that I was soon my my way. More
damaged tire replacement The low tire pressure light came on in my 2017 Highlander and when I was checking the tires, I saw the head of a screw sticking out of one tire. Sinc The low tire pressure light came on in my 2017 Highlander and when I was checking the tires, I saw the head of a screw sticking out of one tire. Since the screw was 1/4 inch from the sidewall, I knew it could not be repaired, so I made an appointment at Landers Toyota. Chase Goshien was my service advisor and he confirmed that the tire was not repairable, but Landers did not have a replacement tire on site. So he went to work on the phone and was able to locate a tire and told me that it would be delivered by noon the next day. This sounded great because we had a trip out of town planned for the next afternoon. Just as he said, the tire was delivered the next morning and was mounted and we were on our way before noon. He kept me informed during the entire process and I appreciated his excellent professionalism very much. More
Service upkeep of vehicle oil change, wipers, tire rotation. I was running late for my appointment and still got excellent service. Everybody in the service department is alw oil change, wipers, tire rotation. I was running late for my appointment and still got excellent service. Everybody in the service department is always friendly and helpful. Keep up the good work! More
Honesty I requested replacement of a part if needed. When they finished servicing my car I was told I did not need the part replaced. I could have been Told I requested replacement of a part if needed. When they finished servicing my car I was told I did not need the part replaced. I could have been Told I needed the part. More
Friendly, Professional and Courteous I had a scheduled 9:00 am service appointment on my Highlander. Upon arrival, I was immediately waited on and my vehicle taken in for service. My Cu I had a scheduled 9:00 am service appointment on my Highlander. Upon arrival, I was immediately waited on and my vehicle taken in for service. My Customer Service representative was Kurt Salecker. He kept my informed of the progress of the service to my vehicle. Checked with me before replacement of the cabin air filters and met me at the cashiers office upon completion of the work. then walked with me to my vehicle to insure everything was to my satisfaction. I'm not sure what Steve would say, but I would say a job well done. More
Simply the Best We brought our Toyota in for a 15000 mile checkup. As soon as I pulled up to the building I was greeted by a young man that inquired why I was there We brought our Toyota in for a 15000 mile checkup. As soon as I pulled up to the building I was greeted by a young man that inquired why I was there He invited me inside and explained what was going to be done and invited me to wait in the lounge and said he would come and get me when the car was ready I had a cup of coffee and they came and got me and I was on my way Fast, friendly service More