Landers Toyota - Service Center
Little Rock, AR
1,381 Reviews of Landers Toyota - Service Center
Excellent Service I went in for our every 5,000-mile service and to have our airbags replaced due to the recall. Everyone I dealt with was friendly and knowledgable. Th I went in for our every 5,000-mile service and to have our airbags replaced due to the recall. Everyone I dealt with was friendly and knowledgable. They worked hard to make sure I was pleased with the service I received. More
Exceptional service Great service! No complaints.they don’t try to do service you don’t need. Very honest and trustworthy. I trust these people with my car Great service! No complaints.they don’t try to do service you don’t need. Very honest and trustworthy. I trust these people with my car More
Chris is great as always. Chris is awesome. I try to use him all the time. I know and trust him to be honest. Money is too tight not to be. Chris is awesome. I try to use him all the time. I know and trust him to be honest. Money is too tight not to be. More
Good Service The staff is mostly knowledgeable. Chris in service is always helpful. He also has longevity with the company. Some of the others have come and gone. The staff is mostly knowledgeable. Chris in service is always helpful. He also has longevity with the company. Some of the others have come and gone. There is also a nice waiting facility with reasonably priced breakfast foods in the cafe and free snacks after 1pm. More
factory recall As always Toyota does wonderful service and has excellent ducstomet service EXCEPT..you had my car for a 7:30am appt that should've lasted 3hrs. I not As always Toyota does wonderful service and has excellent ducstomet service EXCEPT..you had my car for a 7:30am appt that should've lasted 3hrs. I noted on overnight envelope I'd like car back by noon. At 1:30 I HAD TO CALL you to find out status....only to find out it was ready. It really irritates a customer to not be called when their vehicle is finished or not given an update on all that time when the car is getting serviced. Please do better with this small task of informing the customer when the vehicle is complete. You're not the only ones who service vehicles so we choose to go to you; however sadly enough, other service centers do the exact same thing--"forget" to call the customer More
5 Star Chris did an excellent job. He was knowledgeable, professional and appreciative of my time. If I could arrange for him to be my service rep every tim Chris did an excellent job. He was knowledgeable, professional and appreciative of my time. If I could arrange for him to be my service rep every time I came in, I would More
Fast Friendly Service This was my second service for my 2018 RAV4. I didn’t have an appointment but happened to be in town so I ran by. The service department worked me in This was my second service for my 2018 RAV4. I didn’t have an appointment but happened to be in town so I ran by. The service department worked me in and quickly got my vehicle up to date. More
New battery and other maintenance items Slower check in than in times past. Service timely. Service rep knowledgeable and helpful, but the process seems more cumbersome than what I have expe Slower check in than in times past. Service timely. Service rep knowledgeable and helpful, but the process seems more cumbersome than what I have experienced in the past. More
Superior Customer Service Dealership personnel are knowledgeable, very friendly & helpful - highly customer service oriented. Standard oil change, tire rotation & overall check Dealership personnel are knowledgeable, very friendly & helpful - highly customer service oriented. Standard oil change, tire rotation & overall checklist maintenance took about 30 minutes. I have been a Steve Landers customer for the past 10 years and highly recommend this dealership as they go the extra mile in taking care of the customer - every time. More
Best Customer Service Dept I previously spent hours waiting for a simple oil change at other dealerships. Landers Toyota does a checklist on my vehicle and its usually less than I previously spent hours waiting for a simple oil change at other dealerships. Landers Toyota does a checklist on my vehicle and its usually less than an hour. They are amazing at customer service. More