Landers Toyota

The absolute worst service department in my experience as a car owner ever ! I have purchased 6 Toyota’s in the past 20 years and have bought 4 from Landers . I called for an appointment two days in advance a car owner ever ! I have purchased 6 Toyota’s in the past 20 years and have bought 4 from Landers . I called for an appointment two days in advance upon arrival I was told I possibly would have to wait 1 hour or longer . 2hours and 45 minutes later I got my cad with no explanation ! I love Toyota’s and will buy another but not from Landers! I will go to Orr or Caldwell for my next car !! Service is very lmportant !!! More

JT knows how to keep his customers comfortable during the selling process. No dry moments. First time buying during a shortage so there were a few rough patches. It all worked out in the end. selling process. No dry moments. First time buying during a shortage so there were a few rough patches. It all worked out in the end. More

While in for a scheduled oil change and tire rotation the service advisor told me that my front brakes needed new pads (2mm remaining on them). The advisor also said the back brake pads were good(7 mm thick service advisor told me that my front brakes needed new pads (2mm remaining on them). The advisor also said the back brake pads were good(7 mm thick). He gave this info to me in writing. On a return visit to get the front brakes done the advisor said I needed back pads because they were dangerously thin (2 mm). I paid for the front pads and took my Highlander to a independent brake shop. The back pads still have well over half the original thickness on them. I consider this bate and switch. SO beware when going to this service department for service. More

Truly TOP NOTCH AND MADE THE ENTURE EXPERIENCE PERFECT! I won’t go anywhere else! They made me feel like I was the most important person to them and got the deal done without the hassle and headaches! These won’t go anywhere else! They made me feel like I was the most important person to them and got the deal done without the hassle and headaches! These guys are exceptional and they have a customer for life! More

I have have had the worst experience with this dealership. I have yet to receive MSO title to register 3 months after purchase. Still no duplicate MSO because it was lost. initial purchase experie dealership. I have yet to receive MSO title to register 3 months after purchase. Still no duplicate MSO because it was lost. initial purchase experience was not good and they only wanted me to get in their to sign paperwork then provide false information and email back and forth for months. I would never but from here More

20,000 mile service, appt was easy to make, car was ready quickly, text communication easy to deal with as was online payment. Very satisfied quickly, text communication easy to deal with as was online payment. Very satisfied More

Service manager went above and beyond to solve a question of extra insurance I paid for. Initially denied but the manager called and resolved the issue and the damaged tire was paid for. Saved @$370. Way to of extra insurance I paid for. Initially denied but the manager called and resolved the issue and the damaged tire was paid for. Saved @$370. Way to go Landers😀 More

This is my first Toyota purchase, but I am very pleased thus far. The first service to Landers was an extremely simple and straight forward process. Professionalism and solid communication were appreciat thus far. The first service to Landers was an extremely simple and straight forward process. Professionalism and solid communication were appreciated on this visit. More

I am very pleased with Landers Toyota's service department! They were efficient and well organized. They completed the service in the time they predicted. department! They were efficient and well organized. They completed the service in the time they predicted. More

Excellent experience as usual. Thanks to your team for being there thru these trying times! Would not shop or get service anywhere else. Mike Kennedy being there thru these trying times! Would not shop or get service anywhere else. Mike Kennedy More