Landers Toyota

Knowledgeable Salesman Brad Goshien helped us thru the process of purchasing a new 2020 Toyota Tacoma, while there were few 2020 Tacomas on the lot, Brad helped us choose an Brad Goshien helped us thru the process of purchasing a new 2020 Toyota Tacoma, while there were few 2020 Tacomas on the lot, Brad helped us choose and order the perfect pickup. We couldn't be more pleased. More

Service appointment Chris Freeman was our service advisor - we always ask for him because he seems to care and keeps us advised of the progress and the service needed for Chris Freeman was our service advisor - we always ask for him because he seems to care and keeps us advised of the progress and the service needed for our car More

Final Toyota Care Service It was easy to schedule an appointment. The service department was ready for me when I arrived. The time it took to service my vehicle was minimal. I It was easy to schedule an appointment. The service department was ready for me when I arrived. The time it took to service my vehicle was minimal. I was in and out in 45 minutes. More

Friendly Staff All I have to say is, I love Angie! She is the best and has the best customer service I have ever had experience with at a dealership. All I have to say is, I love Angie! She is the best and has the best customer service I have ever had experience with at a dealership. More

My service went very well. They got me in and out efficiently. I love their service department. I highly recommend Landers for their sales and service. efficiently. I love their service department. I highly recommend Landers for their sales and service. More

Poor Service and Communication Took my Toyota Tacoma in for an oil change which I've done many times before. In the past I've always been pleased with the level of service and expe Took my Toyota Tacoma in for an oil change which I've done many times before. In the past I've always been pleased with the level of service and expertise that I was provided with. On June 19th I had an oil change and asked them to also check the coolant level as well. They assured me they always checked all fluid levels and would top them off if needed. I got home about 20 minutes away from dealership and checked the radiator after engine had cooled off and the oil level. Oil was a quart low (It doesn't use oil between changes). and I had to put about one-third of a gallon of anitfreeze in the radiator. The reason I'm dissatisfied is because I got an email from service advisor asking if I was pleased with service. I responded with all the above information and never heard back from him. I then called and explained my situation to an to an the Assistant Service Manager who said she would inform my Service Advisor and the Service Manager and they would contact me. Three days went by and again no call from anyone so I called the Service Manager whose response to my situation was to come by the shop which is at least 20 minutes away and we will top of your oil for you. The reason I'm writing this review is because they didn't respond to call or texts that they initiated. The Service Team was very sloppy with their work, and the remedy without apology was to come by and we will top of your oil for you. They didn't ruin my vehicle but they didn't go the extra mile with their customer service either. More

Fast and Easy This is our second vehicle that we have purchased within the last 6 months from Steve Landers. Spencer Eifert is an excellent salesman and is very eas This is our second vehicle that we have purchased within the last 6 months from Steve Landers. Spencer Eifert is an excellent salesman and is very easy to work with. Jamie in the finance office was just as pleasant to work with. We drove 2.5 hours to do business with your dealership because of the sales and finance teams you have. I spoke with Spencer several times on the phone before coming into the dealership, he knew what I wanted and he found exactly what I was looking for. We were in and out within a few hours and 2 days later my new 4 Runner was sitting in my driveway. More

Reminders received, service scheduled, service re-scheduled, car welcomed and virus distancing performed curtiously, giving anticipated wait in ultra-cleaned lobby. Service performed on time, auto re-scheduled, car welcomed and virus distancing performed curtiously, giving anticipated wait in ultra-cleaned lobby. Service performed on time, auto cleaned after service, informed of procedure documents emailed.....what's not to like? More

Great It would be even better if you washed and vacuumed the vehicle after it is serviced. VW does this. If you did this you would exceed customers expectat It would be even better if you washed and vacuumed the vehicle after it is serviced. VW does this. If you did this you would exceed customers expectations. More

John Caddy is an extremely professional salesman! 5 Star experience from start to finish! Word word word word word word word word word word word 👅❗️ experience from start to finish! Word word word word word word word word word word word 👅❗️ More