4,233 Reviews of Landers Toyota NWA - Service Center
Good job, fast turnaroud, recommended, clear communication! Mr. Vasquez is knowledgeable and quick in response. I'll come again. communication! Mr. Vasquez is knowledgeable and quick in response. I'll come again. More
Lake’s always taken great care of me! He’s always made sure my car is in top shape. He’s always made sure my car is in top shape. More
This was my first visit to Landers in NWA and was one of my most pleasant experiences to any dealership in Arkansas. my most pleasant experiences to any dealership in Arkansas. More
Waited for a courtesy shuttle for an hour that picked up lunch for the employees instead of giving me a ride and my battery was improperly installed. lunch for the employees instead of giving me a ride and my battery was improperly installed. More
First level costumer service acted like my truck being serviced was an inconvenience to them. Only after getting zero help and getting frustrated did the most simple service assistance start helping me. E serviced was an inconvenience to them. Only after getting zero help and getting frustrated did the most simple service assistance start helping me. Every time I had a conversation with service center I would be mad until the service manager would call to explain issues. Once the truck was returned to me and my wife picked it up, service personnel asked if there were any questions. She asked questions and they were answered with I don’t know that. We ended up getting taken care of on every issue that came up but only after a service advisor would be minimally helpful or saying something unintelligent and acting like we were an inconvenience and an obstacle. More
I didn’t find out that I had defective tires on the car I just bought from you until the service department showed me they were scalloped in the rear and told me I needed to buy four new tires… cause they we just bought from you until the service department showed me they were scalloped in the rear and told me I needed to buy four new tires… cause they were cheap and did not fit correctly which is why I brought it in to have it looked at because of the noise that it’s making in the pulling to the right and the funny sound in the rear… Are you freaking kidding me?? Won’t be back love your service department they seemed honest and hard-working but when I specifically asked Juan Valdez about those tires he said they were great they are not very disappointing. More
I was so grateful for the help and service I received at Landers. Every time I've been there to have any kind of service, I'm treated so well and taken care of beautifully. I know when I drive away that m Landers. Every time I've been there to have any kind of service, I'm treated so well and taken care of beautifully. I know when I drive away that my car is in the best shape possible! Thank you Landers!!!!! More