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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,233 Reviews

4,233 Reviews of Landers Toyota NWA - Service Center

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October 18, 2023

Friendly, fast and very efficient. easy to work with. Grey job of taking care of me More

by nsnoderly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Landers Toyota NWA responded

Thanks for the five stars, nsnoderly! We appreciate your kind words and are glad you enjoyed your experience. It was our pleasure to care for your vehicle!

October 16, 2023

Great service! ! Nathan took very good care of me during my 15,000 mile check up. Very friendly and up to date on my time.frame. More

by WesleyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Castro
Oct 16, 2023 -

Landers Toyota NWA responded

Thanks for the five stars, Wesley! We're so glad Nathan made your visit an awesome experience. Come see us anytime!

October 16, 2023

We have been pleased with the service and efficiency during routine maintenance visits over the past two years. More

by MARY90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not know the service representative
Oct 18, 2023 -

Landers Toyota NWA responded

Hi, Mary! Thank you so much for your kind review and your loyal business over the last two years. We're so happy to hear our service team consistently delivers a wonderful experience. We look forward to seeing you next time!

October 15, 2023

Les recomiendo a todos Landers Toyota NWA un buen servicio y muy amables todo el personal More

by MGCHAVEZ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Skye Moler
Oct 16, 2023 -

Landers Toyota NWA responded

Gracias por la recomendación, MGCHAVEZ37. Es un placer para nosotros brindarle un excelente servicio al cliente. ¡Apreciamos sus amables palabras y esperamos poder servirle nuevamente pronto!

October 15, 2023

Service rep had issues with trying to identify what I was in for as well as what I preordered (tires). Then he misstated multiple times when it would be ready. More

by mbelting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember rep
Oct 16, 2023 -

Landers Toyota NWA responded

Hi, mbelting. We appreciate your feedback and want to thank you for bringing this to our attention. Our goal is to provide all of our customers with an organized and professional experience, so we take your review very seriously. We would like to learn more about this situation — please contact our Service Director Shawn Wells at shawn.wells@landerscorp.com. We hope you’ll give us another opportunity to deliver five-star service.

October 14, 2023

Landers have always treated me very well, I will continue to take my vehicles there! More

by Simonrking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Skye Moler
Oct 16, 2023 -

Landers Toyota NWA responded

We always appreciate your business, Simon! We're happy to hear you enjoy our team and the top-notch service they provide. We look forward to seeing you next time!

October 13, 2023

I don't think Landers Toyota NWA (like some other dealers) will gouge me for things not necessary to keep my 2013 Prius running great. We took advantage of the shuttle on our last visit. It was offe More

by foboos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Landers Toyota NWA responded

Thank you for the five stars, foboos! Our goal is to make vehicle maintenance as quick and convenient as possible, so we're glad you enjoyed our shuttle service during your recent visit. We're always happy to help keep you Prius in tip-top shape!

October 12, 2023

Lake took care of my service call with the utmost courtesy and care. I haven't encountered anyone at Landers that didn't meet my standards, and I once worked in the business, so I know it's not alway More

by lgcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Landers Toyota NWA responded

Thanks for this kind review, lgcrawford! We're thrilled that our dedicated team has exceeded your expectations and provided you with fantastic service. We appreciate your business and are always happy to serve!

October 12, 2023

Scheduled online for oil leak. They rotated tires and changed the oil instead. When I asked about leak, they said they had to transfer to Kia to run diagnostics for oil leak. It to More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Belasquez
Oct 13, 2023 -

Landers Toyota NWA responded

Hi, K. Thank you for taking the time to share about your recent service experience. We do apologize that your visit was less than satisfactory. Your business is important to us, so we would like to learn more about this situation and do what we can to earn back your trust. Please contact our Service Director Shawn Wells at shawn.wells@landerscorp.com. We appreciate your patience.

October 09, 2023

Always great service great attitudes I've never had to wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience More

by kimberdougl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Johnny Guiterez
Oct 09, 2023 -

Landers Toyota NWA responded

Thank you for the kind words, kimberdougl47! We are happy to hear you enjoy the service and amenities at our dealership. We look forward to seeing you next time!

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