Landers Toyota NWA - Service Center

I called early in the morning to see if I could get my 60,000 mile service and a loaner because I had an appt I had to go to. Frank was ready for me when I got there, told me to keep the loaner as long a 60,000 mile service and a loaner because I had an appt I had to go to. Frank was ready for me when I got there, told me to keep the loaner as long as I needed. Car was ready when I got there except for detailing. They detailed it for me and the car looks great. We bought both of our Toyotas at the Fayetteville dealership, but once NWA opened and we tried it for service, they will get all of our business. They are great. I have seen Frank several times and he is always nice, friendly, and professional. More

I was well informed and advised on the cost of work and length of time estimated to service my car. I had a basic 30K mile check up and oil change. I always appreciate the service work Toyota does for me length of time estimated to service my car. I had a basic 30K mile check up and oil change. I always appreciate the service work Toyota does for me on my 2 vehicles. I also enjoy the coffee/ sodas available to customers. More

I have been using Toyota of NWA for over a year now and would recommend their service department to anyone! I always have a wonderful experience with excellent customer service and there is generally not a would recommend their service department to anyone! I always have a wonderful experience with excellent customer service and there is generally not a long wait! I recently took my car in to have a tire replaced and my tire was under a warranty. Clint called about the warranty and found out that they were only going to cover $9.50 and of the new tire. Rather than make me go through the hassel of paperwork and calling for my $9.50, he just took $9.50 off the cost of a new tire and called it a day! Any place that is willing to save me time and/or money has me as a customer for life! Thanks Clint! More

I was disappointed to discover that an ad I had heard on the radio was no longer current. I was especially disappointed because I had called just the day BEFORE to see if they still offered the discounted the radio was no longer current. I was especially disappointed because I had called just the day BEFORE to see if they still offered the discounted rate and I was told that YES, the offer was still valid. I arrived to discover that the "special" had actually expired a couple of weeks ago and I had been misinformed on the phone. However, Brooke was very quick to step in and honor the discount price. I was very impressed with her efforts to please a customer! Good customer service is so rare these days--I will definitately return to this dealer and to Brooke! :) Sincerely, Carol Davis More

I had great service and all of my questions were answered. I would return again and tell others to go there for service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! answered. I would return again and tell others to go there for service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I own a service business and i feel the staff do a great job to help you as soon as you drive in the door.The service advisors are very knowledgable at there job and give good feed back about the service th job to help you as soon as you drive in the door.The service advisors are very knowledgable at there job and give good feed back about the service that has been just done on your vehicle.I drive about 30 miles out of my way to use this service. More

I visited this dealership to get my AC serviced. I was very pleased with not only the price but the short amount of time that I waited. The staff was very friendly and helpful. I will continue to use thi very pleased with not only the price but the short amount of time that I waited. The staff was very friendly and helpful. I will continue to use this dealership when getting my car serviced in the future. More

We have 5 personal vehicles and always take them to Steve. We have found Steve and his crew to be very honest, informative, and helpful. I have recommended them to numerous friends, relatives, and as Steve. We have found Steve and his crew to be very honest, informative, and helpful. I have recommended them to numerous friends, relatives, and associates. I know that several of them have started going to Steve/Toyota of Northwest Arkansas Toyota. More

I went to Toyota for an oil change and ended up with a lot more! In the first five minutes I was there, Clint had pulled up my car's history and informed me that there were two recalls on my car that had lot more! In the first five minutes I was there, Clint had pulled up my car's history and informed me that there were two recalls on my car that had not yet been performed. If it wasn't for him checking, I would have never known. Toyota then did a multi point inspection and explained to me the conditions of my filters, brake pads, etc and when I would need to have them replaced. Clint was so informative and considerate. The waiting area was also awesome! I recommend Toyota of Northwest Arkansas and Clint for your next service issues! More

I brought my Lexus there to check on the A/C for the first time. Service advisor, Juan, helped me to take care my car pretty quick. They later fixed the AC since it wasn't blowing cool air and they reco first time. Service advisor, Juan, helped me to take care my car pretty quick. They later fixed the AC since it wasn't blowing cool air and they recommended me to replace the expansion valve for full benefits of the AC. Looking to come back to services since it's close to home than the Lexus dealer in Tulsa, OK. More