Landers Toyota NWA - Service Center

Toyota of NWA is great. They are very easy to work with. This is the third time I have had to take my car back after it being serviced which is getting very old. 1) after a tire rotation the hub cap was not This is the third time I have had to take my car back after it being serviced which is getting very old. 1) after a tire rotation the hub cap was not replaced correctly, 2) a faulty new tire was put on the car, 3) not enough transmission fuild was put in my car after it was changed. The customer service is exceptional but the service workers might need some additional training so I don't have to keep bring my car back. More

I have purchased a new car at Toyota of Northwest Arkansas, and had my other vehicle serviced there since we moved to the area. I will continue to use them because utilize this dealeership for the f Arkansas, and had my other vehicle serviced there since we moved to the area. I will continue to use them because utilize this dealeership for the following reasons: Fast friendly service, no wait, great price. More

At 40K miles, I had reached the point where I had to make a decision about tires. I never know exactly what to look for and ususally feel like I just bought whatever the dealer makes the most money on. Not t a decision about tires. I never know exactly what to look for and ususally feel like I just bought whatever the dealer makes the most money on. Not this time ! - finally someone took the time to clearly explain what to look for. Frank was very knowledgeble, took the time to help me make an imformed decision and on top of that, got me a very fair price. I will be back to Toyota of NWA in the future - primarily because of Frank Klimek. More

I was greeted by a friendly service employee who walked me in to the service area and waited with me until one Josh Bostick was able to help me. The service employee answered all my questions while I wait me in to the service area and waited with me until one Josh Bostick was able to help me. The service employee answered all my questions while I waited and made me feel very welcome and important. Josh then took all my information and said that he would call me as soon as my car was ready. I was most pleased that the time I was given 45 min to 1 hour for my oil change was met. They were very prompt in getting my car serviced and they called me immediately after it was done saving me a lot of time on my Saturday. I also appreciated that they wash my car for me and have a vacuum available to use. Overall Toyota was very imformative, friendly, timely and convenient. I will certainly be doing all my maintenance at Toyota of Northwest Arkansas. One more thing the waiting area is outstanding, they provide internet, tv, soda, snacks, and comfortable seating. I had someone pick me up expecting the worst but was extremely surprised at the quick service. Thanks Toyota for a very pleasant experience. More

Went in for 30,000 mile service on a 2004 Camry. This is my mother's car and not a lot of mileage is put on it. Frank explained the the two tiers of service available and the benefits of the preferred serv my mother's car and not a lot of mileage is put on it. Frank explained the the two tiers of service available and the benefits of the preferred service. Driver was able to promptly get me to work and very quick to pick up once the called and stated that the car was ready. I had not expected the car to be ready until midafternoon and all services were completed by 11:00 am. Everything was handled very well. For the price score given above, you always wish for a lower price. I do think that the price was fair given the service provided. More

Service department very friendly and fast. I was there on a saturday and a full crew was working. Four oil change bays were working and the car wash was free. I was there maybe 30 minutes at the most for a o a saturday and a full crew was working. Four oil change bays were working and the car wash was free. I was there maybe 30 minutes at the most for a oil change,tire rotation,and car wash. This is one Toyota dealership that truly cares about you after the sale. More

I am just comfortable when I go to this dealership. The greetings are always pleasant from the time you pull into the service area until the end of the transaction. Like today I was informed that there ha greetings are always pleasant from the time you pull into the service area until the end of the transaction. Like today I was informed that there had been a recall on an oil hose and did I want it done today or did I want to wait. They also told me how much longer it would take. The sales floor and waiting areas are always very clean. Very appealing. More

Clint makes every visit as efficient and friendly as possible. He's knowledgable and able to communicate (not something you find very often these days). Good man. I have always found your dealership to possible. He's knowledgable and able to communicate (not something you find very often these days). Good man. I have always found your dealership to be clean and well taken care of and I will try to give you my business. More

Everything went smooth. Asked that the left front tire be checked because there seemed to be a one way-other way, or slightly "weavey" sound, and motion when driving. Was told the treads were measured an be checked because there seemed to be a one way-other way, or slightly "weavey" sound, and motion when driving. Was told the treads were measured and all seemed to be even. On trip through New Mexico and Arizona on I-40 there was a "whir--whir" sound when going the speed limit. Don't think it is my "imagination" since I heard it more than once. But don't know what to ask for on the next 5000 mile service. More