4,233 Reviews of Landers Toyota NWA - Service Center
Great Service I came in yesterday without an appointment regarding a tire air leak. While there , we realized I was due for normal maintenance in a couple hundred m I came in yesterday without an appointment regarding a tire air leak. While there , we realized I was due for normal maintenance in a couple hundred miles. The service advisor worked me in to patch the tire and for the normal service. He said it would take about 90 minutes and it took exactly that ! More
Outstanding personalized service. I came in for a second opinion on a few repair issues I had been informed of by another Lexus dealer. Jason and the mechanic provided excellent custo I came in for a second opinion on a few repair issues I had been informed of by another Lexus dealer. Jason and the mechanic provided excellent customer service and took care of my issues. Being new to the area this was only my second time to have service here.. Trust worthy. Highly recommend! Will service both my cars at this location. More
Great Service! The service center consistently gives great, affordable service for my 2013 Prius. I did miss the cookies to go with my coffee, though! Seth Snyder The service center consistently gives great, affordable service for my 2013 Prius. I did miss the cookies to go with my coffee, though! Seth Snyder did a fine job as service rep. More
Tire fixed Had a tire fixed everything was great. I came in at a very busy time of day an they worked me in without a appointment didn't have to wait a very long Had a tire fixed everything was great. I came in at a very busy time of day an they worked me in without a appointment didn't have to wait a very long time everyone was very nice and friendly More
Thanks For letting me cancel and un-cancel in ten minutes. Really accommodating and didn't push me to buy extra crap I didn't need. For letting me cancel and un-cancel in ten minutes. Really accommodating and didn't push me to buy extra crap I didn't need. More
Excellent customer service. My service adviser, Mark Daniels, was fantastic to deal with. He was polite and appeared to truly appreciate my business. He listened closely when I s My service adviser, Mark Daniels, was fantastic to deal with. He was polite and appeared to truly appreciate my business. He listened closely when I spoke, and when he advised me of a possible tire issue he took the time to explain it to me and to make sure I understood. Not the type of service I was used to with my previous auto, which was not a Toyota. I am very happy we came back to Toyota. More
Welcoming environment regarding the service technicians......I had a LOF and tire rotation. I got to the gas station after my service and noticed that the drivers side whe regarding the service technicians......I had a LOF and tire rotation. I got to the gas station after my service and noticed that the drivers side wheel cover was not replaced correctly. I touched it and it fell off in my hand. Please make sure all wheel covers are completely attached. More
Customer service Friendly, professional, knowledgeable. He was courteous and reviewed the service my vehicle would soon. Also gave me a printed copy of the 60,000 ser Friendly, professional, knowledgeable. He was courteous and reviewed the service my vehicle would soon. Also gave me a printed copy of the 60,000 service with an explanation of work to be preformed. More
Routine service visit Seth the service adviser was very helpful, very knowledgable and answered all questions. The absolute best service experience to date. Definitely will Seth the service adviser was very helpful, very knowledgable and answered all questions. The absolute best service experience to date. Definitely will continue to come to this location for service. More
What we experienced on this visit This visit was for our 20,000 mile inspection. they told us one hour and fifteen minutes, Much better than the last three times the car was serviced. This visit was for our 20,000 mile inspection. they told us one hour and fifteen minutes, Much better than the last three times the car was serviced. More