Landers Toyota NWA - Service Center

Had a tail light replaced I damaged a tail light on a Wednesday, went by the dealership and spoke to my service representative who ordered the part. It was repaired on the fol I damaged a tail light on a Wednesday, went by the dealership and spoke to my service representative who ordered the part. It was repaired on the following Saturday in about 35 minutes. Wow. I started using Steve Landers Toyota because of George Ramirez. I trust George to be truthful with me. He is available when I have questions about my car. I have never felt that he recommended anything that didn't need to be done. I have been to other service departments where I felt like I was being taken advantage of. I will not go back to those dealerships. More

Starter issue My 2010 Venza was having issues starting. The battery was deemed good by Walmart so we thought it might be the starter. The mechanics could have put My 2010 Venza was having issues starting. The battery was deemed good by Walmart so we thought it might be the starter. The mechanics could have put in a new starter but checked the three year old battery themselves and saw it was bad. So instead of putting in a $600 starter, they replaced the battery and saved me a lot of unnecessary expense. More

Quick and friendly service Got the appointment same day I called and received email confirming the appointment immediately. Then when I got there the work was completed quickly Got the appointment same day I called and received email confirming the appointment immediately. Then when I got there the work was completed quickly with your friendly personnel. More

Excellent service Great service, friendly staff! The service from this dealership is always excellent. They usually finish the service in less time than the tell you, w Great service, friendly staff! The service from this dealership is always excellent. They usually finish the service in less time than the tell you, which is nice since I always wait on my vehicle. I always leave there feeling confident that my vehicle is in top running condition. More

90k service I went in for a 90k mile service. Drew explained the Service, there was timely completion of the service and their team followed up to my questions ve I went in for a 90k mile service. Drew explained the Service, there was timely completion of the service and their team followed up to my questions very timely. More

Prompt service, easy to understand explanation of services From driving into bay area, to checking in, to talking to service agent, to waiting in nice comfortable area, to having services explained and payment From driving into bay area, to checking in, to talking to service agent, to waiting in nice comfortable area, to having services explained and payment made, it was a smooth transaction. Much appreciated. More

Excellent Everything was done in a speedy time an the waiting area was very comfortable and clean restrooms were clean so I have no complaints about this dealer Everything was done in a speedy time an the waiting area was very comfortable and clean restrooms were clean so I have no complaints about this dealership More

Great maintenance I had an appointment for a specific time and I got there early and they took me right away to get my oil change done. I can count on good service with I had an appointment for a specific time and I got there early and they took me right away to get my oil change done. I can count on good service with the mechanics so knowing that my car will be well taken care of makes my experience great. More

First Class Excellent customer service from the service area. The wait time was very reasonable and the waiting area was clean and comfortable along with the need Excellent customer service from the service area. The wait time was very reasonable and the waiting area was clean and comfortable along with the needed amenditities More

Out of Towner I called around noon and was able to get an appointment for 3:00 PM. Got it and got to the service center at 2:55 PM. I was at an advisor signing in I called around noon and was able to get an appointment for 3:00 PM. Got it and got to the service center at 2:55 PM. I was at an advisor signing in at 3:00 PM. Was shown to the waiting area by 3:10 PM. At 3:55 PM, I was heading to the the cashier with my service completed with 2 recommendations. No biggies. On my way back to my kids home with all maintenance done that was needed at 65,000 miles. Quick, efficient and done with records updated back to my home dealership. Yeah! Great service. Just like Starbucks. I never get a bad cup of coffee anywhere I stop. The same goes for my Toyota service. More