Landers Toyota NWA - Service Center

Quality Customer Service I had an appointment and had been told the wait would be approximately 1 hour. The service was performed while I waited on site. It was completed wi I had an appointment and had been told the wait would be approximately 1 hour. The service was performed while I waited on site. It was completed with no unexpected issues and I was checking out in 55 minutes! Awesome. More

Exceeded expectations. We had had issues at this locations in the past with pushy and on the verge of dishonest service associates. It has been a few years since being ther We had had issues at this locations in the past with pushy and on the verge of dishonest service associates. It has been a few years since being there but given we had a warranty (recall) repair needed and they are the only dealer within reasonable distance we went there. Service team was new and super friendly sharing good communications about the service for our car. All good this time around and we will not hesitate to go back. More

Regular maintenance and oil change with tire rotation Took longer than usual but it was a Monday and that is a particularly busy day (I had forgot). Otherwise service was excellent. Johnny Rodriquez was Took longer than usual but it was a Monday and that is a particularly busy day (I had forgot). Otherwise service was excellent. Johnny Rodriquez was pleasant, efficient and attentive to detail. He answered all my questions in a professional and thoughtful manner. Always appreciate him as my service representative. More

Great customer service, as always As always, Jorge Ramirez gave me exemplary service. He is someone who I trust and makes me feel like an appreciated customer. He is a gem in your serv As always, Jorge Ramirez gave me exemplary service. He is someone who I trust and makes me feel like an appreciated customer. He is a gem in your service department! More

On time My 15,000 mile service was started on time, estimated at one hour and it was finished in one hour. I appreciate the promptness and professionalism! My 15,000 mile service was started on time, estimated at one hour and it was finished in one hour. I appreciate the promptness and professionalism! More

Everyone was very professional and met my needs was greeted very warmly and asked right away if I needed a ride. Drew at service desk was very nice and professional. waiting area was very clean and was greeted very warmly and asked right away if I needed a ride. Drew at service desk was very nice and professional. waiting area was very clean and a gentleman came around and asked everyone if they needed a bottle water. Very good experience. More

Excellence wrapped up in a Toyota dealership! Our Prius and Highlander always look forward to their check-ups. These folks have mastered the art of keeping our vehicles (and their owners) happy!!! Our Prius and Highlander always look forward to their check-ups. These folks have mastered the art of keeping our vehicles (and their owners) happy!!! Thank you for your good work. More

excellent job, service and personnel . Took me in and completed all task on my vehicle in a reasonable amount of time and did a great job including the car wash ;) . Took me in and completed all task on my vehicle in a reasonable amount of time and did a great job including the car wash ;) More

Awesome service! Second time I have taken my car in for scheduled service and both times have been a wonderful experience! Easy to schedule the appointment, friendly a Second time I have taken my car in for scheduled service and both times have been a wonderful experience! Easy to schedule the appointment, friendly and easy drop off and knowledgeable employees who take the time to make sure you know not only what work was performed but answer any questions and let you know what's up next. More

GREAT SERVICE As always my wife and I have received great service every time we have needed our vehicles serviced or attended to. We have no hesitation in recommend As always my wife and I have received great service every time we have needed our vehicles serviced or attended to. We have no hesitation in recommending Steve Landers Toyota. More