Landers Toyota NWA - Service Center

Routine 125K mile service performed These people make it as easy as it can get. They are very professional and dedicated to customer service. They allowed me to pay over the phone and These people make it as easy as it can get. They are very professional and dedicated to customer service. They allowed me to pay over the phone and have someone else pick up the car. More

Great Experience I was scheduled for routine maintenance found out I needed new brakes. They were able to replace them right away. I appreciate the shuttle service. I was scheduled for routine maintenance found out I needed new brakes. They were able to replace them right away. I appreciate the shuttle service. More

Radio replacment Jason set up an appointment for me and the work was done the first time on time. Not only was the work done on time but the staff was very friendly an Jason set up an appointment for me and the work was done the first time on time. Not only was the work done on time but the staff was very friendly and kept me informed. More

45K mile service Mark Daniels gave 5-star service and assistance. I wish I could say the same about the lady who handles service department appointments. She doesn't Mark Daniels gave 5-star service and assistance. I wish I could say the same about the lady who handles service department appointments. She doesn't have a friendly voice and I always feel that I am inconveniencing her. More

Oil change and new tires I brought in my car for an oil change and new tires. I brought my own oil and tires in for the change. Jason took care of me really well and fixed an I brought in my car for an oil change and new tires. I brought my own oil and tires in for the change. Jason took care of me really well and fixed an accidental snafu on my bill within 2-3 minutes. All around great service and it took less time than they estimated. More

Helpful Service Service advisor Johnny Gutierrez promptly assisted as I arrived. He explained the items of the scheduled 80,00 mile service. During the servicing, J Service advisor Johnny Gutierrez promptly assisted as I arrived. He explained the items of the scheduled 80,00 mile service. During the servicing, Johnny further explained 2 items found that he recommended requiring further attention; i.e., front brake linings needed replacement after 78,000 miles, and a rear windshield wiper had a cracked piece that should be replaced. After further explaining the items and checking costs, including company savings opportunities, Johnny confirmed that the work could be completed within an hour so I authorized the work. Throughout Johnny was competent and gracious. More

95,000 Mile Check Up Chris Johnson was just great, he texted me my appointment exactly when I wanted it, and got me in and out in 45 minutes. That is the way I like my app Chris Johnson was just great, he texted me my appointment exactly when I wanted it, and got me in and out in 45 minutes. That is the way I like my appointments. More

great service Always very efficient...my service advisor was very knowlegeable and helpful. And the guy who rushed my carcthrough the car wash was much appreciated! Always very efficient...my service advisor was very knowlegeable and helpful. And the guy who rushed my carcthrough the car wash was much appreciated! Love my Toyota More

Bought my car in 2009--new--have always used Toyota. Good service--have always been happy--Will continue to use Toyota dealership for all my needs. Very easy to work with and makes every visit a ple Good service--have always been happy--Will continue to use Toyota dealership for all my needs. Very easy to work with and makes every visit a pleasure. More

First oil change Everyone was kind, courteous and helpful. There was refreshments for everyone, and a nice waiting area with a TV for the customers that wished to wai Everyone was kind, courteous and helpful. There was refreshments for everyone, and a nice waiting area with a TV for the customers that wished to wait on their vehicle. More