Landers Toyota NWA - Service Center

Poor knowledge from scheduling counselors. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. More

People are nice and friendly with nice appearance. They got my vehicle in and serviced in a timely manner. They got my vehicle in and serviced in a timely manner. More

Great customer service and very friendly people. Very quick and simple process for buying my new truck Very quick and simple process for buying my new truck More

Great service gave me exactly what I asked for and more I love my car love my car More

They fixed the problem, made commutation corrections so it would not happen to others and kept the warranty in good standing. it would not happen to others and kept the warranty in good standing. More

Great service, quick and friendly. Customer service forward, staff was helpful and facilities were well kept. Customer service forward, staff was helpful and facilities were well kept. More

Excellent service and great prices customers are always spoiled with all the snacks water coffee And everyone is so nice spoiled with all the snacks water coffee And everyone is so nice More

I brought my Toyota Prius in for a "Brake" and "ABS" light. You ran diagnostics and told me I needed to replace the Master Cylinder and Booster at a cost of $3100.00. Bottom line - all it needed was s light. You ran diagnostics and told me I needed to replace the Master Cylinder and Booster at a cost of $3100.00. Bottom line - all it needed was some brake fluid added. This was my granddaughter's car with Colorado tags on it. I used to own it, but gave it to my granddaughter. When I owned it, you were pretty honest with me. But with Colorado tags on it, I think you were being quite so honest. Not sure why the technician didn't see that it was a little low on brake fluid. I no longer consider you a reputable dealer. I can't really blame the Service Advisor, so am giving him a middle of the road rating. I do blame the technician. I opted to look elsewhere and the "Brake" and "ABS" lights went out after adding some brake fluid. Saved myself $3100.00. Have driven the car for 2 weeks since adding brake fluid - still no "Brake" or "ABS" light. More

My vehicle was taken care of while I waited in nice customer service area. They were prompt and fast. Did a great job. Thank you Toyota. customer service area. They were prompt and fast. Did a great job. Thank you Toyota. More

I usually receive very good treatment at Landers. The Service Advisors are polite, upbeat and fairly knowledgeable. Waiting area is pleasant enough and coffee and, sometimes, depending on hour, donut The Service Advisors are polite, upbeat and fairly knowledgeable. Waiting area is pleasant enough and coffee and, sometimes, depending on hour, donuts are nice. I recently had an “idiot light” that should have gone out. I left the dealership and light returned! I turned around and returned. I was told that the light stayed on because my battery was defective. I went back to the battery place to have it rechecked. As it was a 3-yr warranty, they replaced it. Landers did NOT attempt to sell me a new battery, but simply told me the amount. I knew I had warranty so I opted out. The staff at this dealership is about always, helpful, professional and “sunny!” More