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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

October 28, 2023

Bought new tires , one had a leak - noticed it 10 miles down the interstate just before a blow out had to air up twice on my own just to get back More

by LBHIGHT1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Oct 30, 2023 -

Landers Toyota NWA responded

Hi, LBHIGHT1985. We are sorry to hear about the trouble with your new tires. Providing our customers with safe, high-quality products is extremely important to us, so we take this situation very seriously. Please, contact Service Director Shawn Wells at shawn.wells@landerscorp.com so that we can learn more about the incident. Thank you for your patience; we hope you will give us the opportunity to earn back your trust.

October 27, 2023

Great Experience! Everyone was very helpful. Answered all my questions from Sales, Service, and Parts. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovani Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Landers Toyota NWA responded

We are always happy to help, Mark! Thank you for visiting our dealership and taking the time to rate us five-stars!

October 26, 2023

Job done when promised. Excellent communication at all times. Concierge service to work, on a timely and friendly manner. Customer service personnel very professional and fr More

by hilda.basora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara , shuttle driver. Excellent service!
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Oct 26, 2023 -

Landers Toyota NWA responded

Hi, Hilda! Thank you for your thoughtful review. It was our pleasure to provide you with top-notch service throughout your experience. We appreciate you trusting us with your vehicle and we look forward to seeing you next time!

October 26, 2023

Hi, Tim Doran went above and beyond helping me, the mechanic did a fantastic job. Between the two of them it will make me want to come back. They were definitely professional and efficient. Thank you g More

by KAREN.BEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Davis
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Oct 27, 2023 -

Landers Toyota NWA responded

You are very welcome, Karyn! We're happy to hear Tim and the rest of our team delivered such fantastic service. Thank you for this five-star review, we hope to see you again soon!

October 24, 2023

Excelente servicio y atención al cliente cien por ciento recomendado son muy accesibles con sus clientes! More

by ramirezcarlos456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Valdez
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Oct 25, 2023 -

Landers Toyota NWA responded

¡Gracias por la recomendación, Carlos! Siempre es un placer brindarle un servicio dedicado. ¡Ven a vernos pronto!

October 24, 2023

This vehicle was our 3rd vehicle to purchase from Landers NWA. Sean Chase helped us find out first vehicle in 2020 and we've returned three other times and ultimately purchased 2 vehicles from his help. Se More

by smanns
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Anderson
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Oct 25, 2023 -

Landers Toyota NWA responded

We truly appreciate your business, smanns! We're so happy to hear that Sean, Chip, Joseph, and the rest of our team have delivered a consistently exceptional experience. We love assisting you in the car-buying process and keeping your vehicles in tip-top condition. Thank you for choosing our dealership — we can't wait to see you next time!

October 23, 2023

This was a very pleasant visit. It was prompt, the waiting. Room was comfortable, clean but a little cool in temperature. I was very pleased with the service. More

by STREFTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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Oct 23, 2023 -

Landers Toyota NWA responded

Thank you very much, STREFTZ1! We're thrilled that you enjoyed your visit and that we could get you back on the road in no time. Come see us again soon!

October 23, 2023

Completely satisfied! I feel they really pointed me in the right direction and didn’t try to mess me over bc I am a female. More

by JKYE1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xochi Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Landers Toyota NWA responded

Thank you for the five stars, JKYE1970! We're so happy to hear you enjoyed your recent visit and received excellent service. It was our pleasure to assist you in the car buying process!

October 22, 2023

Treats you like family. Care for your needs. Made sure you are happy with purchase. More

by TODDPOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Landers Toyota NWA responded

Thank you so much for these kind words, Todd! It's always our top priority to make our customers feel valued and supported, so we're thrilled to read your review. Please let us know if we can help you with anything else!

October 22, 2023

It was ok . To bad you don’t have anymore donuts and cokes for customers More

by lucydesi818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
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Oct 23, 2023 -

Landers Toyota NWA responded

Hi, Lucy. Thank you for leaving this review, we greatly appreciate your feedback. We hope you'll come see us again so we can provide you with outstanding service and earn that fifth star. We'll try our best to have those refreshments refilled, as well!

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