Landers Toyota NWA

My two main reasons for going to Toyota of Northwest Arkansas for all of my automotive service needs are: Frank and the quality of service. Frank has been servicing my vehicles for over 12 years. He i Arkansas for all of my automotive service needs are: Frank and the quality of service. Frank has been servicing my vehicles for over 12 years. He is professional, always smiles, explains all of the details of each service performed, and goes the extra mile to make sure I have the best experience and the best service - he also has a good sense of humor. I travel all over the world, and there has been more than one occasion where I had to call Frank from some far away country to help my wife with car trouble. He takes the time out of his busy schedule to call her, determine the severity of the problem, and have the vehicle serviced as soon as possible. Never once have I had to return a vehicle to be serviced for the same reason twice to Frank or Toyota of Northwest Arkansas. I know when I leave there with my vehicle, the job has been done right the first time; something I cannot say about past experiences with other dealership's service departments. I travel over 45 miles one way to have my vehicles serviced at Toyota of Northwest Arkansas. If I had to travel over 200 miles, it would be worth every mile because I know that I an getting the best service possible, at a reasonable price, and I know that Frank will make sure of it every time. More

I bought a used Tundra from NWA Toyota in 8/08. I was introduced to Steve in the service Dept. He has been very helpful and friendly... from routine service and maintenance, to buying new tires, to just introduced to Steve in the service Dept. He has been very helpful and friendly... from routine service and maintenance, to buying new tires, to just saying hello when I come in for a free wash. My wife drives a Highlander that we had before we moved into the area. He treats her with the same friendly service. More

We have gone in to Toyota of northwest Arkansas several times, for service and parts, and are always greated frindley, courtieously, and our Toyota Highlander has been taken care of very professionaly.and times, for service and parts, and are always greated frindley, courtieously, and our Toyota Highlander has been taken care of very professionaly.and always runs and looks great. They always wash our highlander after every service. Best dealership I have ever been to. really love the donuts, cookies and drinks in the waiting area. More

Service advisors are very friendly and project a very good image for the dealership. I have sent customers to this dealership several times and have never had anyone to tell me that the service was not good image for the dealership. I have sent customers to this dealership several times and have never had anyone to tell me that the service was not good. I have used NWA Toyota for servicing my last two Toyota Cars and have never been disapointed in the service or the way I was treated before and after the service was performed. More

Customer Service at this dealership is 2nd to none. My wife comments all the time about how friendly they are and how they always remember your name. I have all my vehicles work done here. Even my GMC Z wife comments all the time about how friendly they are and how they always remember your name. I have all my vehicles work done here. Even my GMC Z71. Steve and Brooke have ALWAYS been GREAT! I cant say enough about this place. Absolutely the best. Clean, knowledgable staff and as mentioned before... the refreshments are a Great Touch!!! Makes you feel that much more comfortable. BlackBerry was our Salesperson. Great Job also. Always says hello and visits with us when we are there. FANTASTIC DEALERSHIP. Need more than just 5 for their review... Rodney Sullins More

I had no appointment when going to get the oil changed for the first time on my sons vehicle that was purchased as a used vehicle on the Toyota lot. I didn't have to wait. Clint was very curtious and kno for the first time on my sons vehicle that was purchased as a used vehicle on the Toyota lot. I didn't have to wait. Clint was very curtious and knowledgeable. Clint had previously sold me the tires on my Toyota Highlander. More

I have had my 2004 Toyota Tundra serviced here since they opened a couple of years ago. I have always recived quick and friendly service. The waiting area and refreshments are excellent. It is nice having opened a couple of years ago. I have always recived quick and friendly service. The waiting area and refreshments are excellent. It is nice having my vehicle washed after each service. That's all. More

Brooke is very friendly and makes sure you are well taken care of. We was there for a new radio to be replaced in my husbands toyota Tundra also I bought a new Camry and asked for side molding to be put on care of. We was there for a new radio to be replaced in my husbands toyota Tundra also I bought a new Camry and asked for side molding to be put on they ordered it right away on Thursday the 15th and put it on today the 17th we didnt have to wait very long. We think they are the best . More

This visit was for a tire rotation and oil and filter change. I had a competitors coupon and when I asked if it would be accepted, Steve gladly told me his dealership would accept the competitors coupon change. I had a competitors coupon and when I asked if it would be accepted, Steve gladly told me his dealership would accept the competitors coupon. My care was promptly serviced and spotlessly washed. I am a happy customer of this service department. More

This is the best dealership I have ever been to. Clint was as professional as they come. I was only in the dealership for an oil change, and had all the amenities from home. Keep up the good work. I wil was as professional as they come. I was only in the dealership for an oil change, and had all the amenities from home. Keep up the good work. I will return to the dealership for future service. More