Landers Toyota NWA

I went to Toyota for an oil change and ended up with a lot more! In the first five minutes I was there, Clint had pulled up my car's history and informed me that there were two recalls on my car that had lot more! In the first five minutes I was there, Clint had pulled up my car's history and informed me that there were two recalls on my car that had not yet been performed. If it wasn't for him checking, I would have never known. Toyota then did a multi point inspection and explained to me the conditions of my filters, brake pads, etc and when I would need to have them replaced. Clint was so informative and considerate. The waiting area was also awesome! I recommend Toyota of Northwest Arkansas and Clint for your next service issues! More

I brought my Lexus there to check on the A/C for the first time. Service advisor, Juan, helped me to take care my car pretty quick. They later fixed the AC since it wasn't blowing cool air and they reco first time. Service advisor, Juan, helped me to take care my car pretty quick. They later fixed the AC since it wasn't blowing cool air and they recommended me to replace the expansion valve for full benefits of the AC. Looking to come back to services since it's close to home than the Lexus dealer in Tulsa, OK. More

Car was purchased new at this dealership. All service, recall notices, questions, handled in a friendly, prompt, and complete fashion. I feel that I have expressed my opinion of this dealership fully and recall notices, questions, handled in a friendly, prompt, and complete fashion. I feel that I have expressed my opinion of this dealership fully and have no need to 'blather' on just to provide 250 characters. More

I have received excellent service during my new car buy at this dealership. First of all the Warm welcome and describing the features of various models was very impressive. Next the sales rep Victor worked at this dealership. First of all the Warm welcome and describing the features of various models was very impressive. Next the sales rep Victor worked with me and his management to bring in a good deal for me which I couldn't get else where. He has impressed me with his work and commitment he displayed and hence I have picked up the car. Not only me, My friend has also picked up a car from the same dealership. I have already recommended this dealership and Victor to 2 more people who are looking for a smart buy in the next one month. More

Angelique had worked with me for 4 mos. looking for the perfect vehicle. She was very professional and personable; We were referred to your dealership by a co worker of mine who worked with Steve Pruitt wh perfect vehicle. She was very professional and personable; We were referred to your dealership by a co worker of mine who worked with Steve Pruitt who turned out to be awesome, also to deal with. No high pressure sales but led us to a vehicle we wanted to afford. Angelique represents Toyota well and is a great asset to your dealership; Steve is an asset as well and they were both a pleasure to deal with. They met all expectations and delivered us an awesome 4runner. They are a great team and definately have great leadership with your dealership. We have not experienced your service dept. yet but understand they are awesome as well. We WILL recommend your dealership........I know Angelique Morales Christian and Steve Pruitt will treat all customers with respect and courtesy. Sincerely happy customers.......our 4 runner is only 7 days old..........and we expect nothing but satisfaction for the years to come. Kevin and Kelli Smith Berryville, AR More

From the moment you pull in the Toyota dealership you are greeted with a handshake and a smile. It is as a hassle a some places to even get noticed, but at Toyota NWA you feel as though you are important. Be greeted with a handshake and a smile. It is as a hassle a some places to even get noticed, but at Toyota NWA you feel as though you are important. Because we had to wait a long time on our previous visit, They even threw in a free car detail that included a wax. We really appreciate the service. More

The dealership does a good job, for the most part. I find that the top executives are a little stiff and not as friendly as the rest of the staff. I find that this portion of the review is quite tedious in that the top executives are a little stiff and not as friendly as the rest of the staff. I find that this portion of the review is quite tedious in requireing that I have to write up to 250 characters. I try to be brief and this section does not make me happy to have to write more than I care. More

Employees are frindly, helpful and courtess. Always explain the problem and the option you have along with an est. of cost for repair.The employees seem to be very organized and coordinated with the s explain the problem and the option you have along with an est. of cost for repair.The employees seem to be very organized and coordinated with the service dept. The waiting area is confortable and clean. (The coffee and snacks are nice while waiting) More

I had an excellent experience at this dealership. The customer service was very pleasant, it had been pouring down rain and we stopped at the dealership after the rain stopped. We were looking at the Pr customer service was very pleasant, it had been pouring down rain and we stopped at the dealership after the rain stopped. We were looking at the Prius and Steven Agnew came out immediately to explain all the new features. We already have a 2004 Prius (and still do) but there are a lot of updates. We were very impressed with the new 2010 Prius. Several weeks prior, we had purchased a 2006 Chrysler Pacifica van and after driving it several weeks, I decided I just did not like a big vehicle. There were no problems with the van except for me, the driver. It felt too big. We went into the dealership to discuss the new Prius with Mr. Agner but a client came in who had an appointment with him and Matt Audibert took over our transaction. I explained to him I had just purchased the 2006 Chrysler and would like to trade but if I could not get what I paid for the vehicle, I would just have to keep it. Mr. Audibert discussed our situation with his supervisor and eventually, I only lost $500 on the trade in price. I made myself feel better by reasoning that I could recoup $500 on the gas mileage. I appreciate the attitude and the willingness to help us from Mr. Audibert and Mr. Agnew. I lowered the pricing rating to "good" because there were no rebates. Thank you Toyota of Northwest Arkansas for working with us More

This dealership has always been first rate. Service department has always been very friendly, I have been doing business here since you have opened.When we trade I would not be afraid of doing business department has always been very friendly, I have been doing business here since you have opened.When we trade I would not be afraid of doing business with Toyota of Northwest Arkansas. Thanks you! More