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Landers Toyota NWA

Rogers, AR

4.7
7,783 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,783 reviews

December 06, 2010

Salesman Brian Garrett was great at helping us find our new car. My husband and I had precise specifications we wanted in our next vehicle. Brian searched every dealership possible to get exactly what we w More

by mccutchen7881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garrett, Brian Garrett
December 06, 2010

I just purchased a new Prius and my only contact so far has been with my salesman, Steve Pruitt, the finance officer and the folks that have driven the car through the car wash. Steve did an outstanding j More

by gstumbo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pruitt
December 06, 2010

My three small children had to come with me, which was not a problem because of the very clean and well-stocked customer appreciation area. We enjoyed a beverage and a doughnut while we waited Less Than More

by loribuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank B. Klimek
December 06, 2010

upon entering the dealership and meeting kurt bird our feelings have been positive he has a great knowledge of the products and listens to us as far as our needs and desires. he is always professional and More

by dhelge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kurt bird, Kurt Bird
December 05, 2010

After doing much research, we decided the Toyota Sienna was the best product on the market to serve our needs. Also, we were either going to trade or sell our Honda CRV. We were very pleased with the trad More

by David Peoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pruitt
December 05, 2010

The sales portion of my experience was handled very good by Steve Pruitt. The follow up service with the Finance Officer was horrible especially since he lied to me and it took over 6 weeks for me to recei More

by Jobeffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Pruitt
Dec 07, 2010 -

Landers Toyota NWA responded

Thank you for taking the time to post a review. We appreciate your honest feedback about your experience at Toyota of Northwest Arkansas. We are glad that Steve Pruitt was able to meet your sales needs and made the experience satisfactory for you. On the other hand, we apologize for negative experience you had during the finance process. This portion of the process can cause a headache and we apologize on behalf of our entire dealership for your below average satisfaction. Customer service is something we take great pride in and we want to assure you we will take your review and internally work harder at making the financial process efficient, honest and accurate. Thank you again for writing the review. Best Regards, The Toyota of Northwest Arkansas Team

December 05, 2010

sales process was very quick and easy. Steve Pruitt was very helpful and knowledgable of the process. I have also been back since my original purchase for servicings and have experienced the same professi More

by knija01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pruitt
December 05, 2010

Clint provided excellent customer service and did all he could to make sure my service call was resolved. He provided good follow up communication. Every visit I've ever made to Toyota of NWA has been a g More

by SBradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Redford, Clint Redford
December 05, 2010

My husband and I have purchased several vehicles from this dealership over the last few years. We always ask for our salesman Michael Maynard! He has been delightful each and everytime we visit the deale More

by scsmith2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Maynard
December 04, 2010

We needed a new Avalon because someone ran into our old We needed a new Avalon because someone ran into our old Avalon and the insurance Company totaled it out. We loved it so much, that we knew exactl More

by bshew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
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