Landers Toyota NWA

It was a pleasure to talk to Marty May about buying a new car. He was very personable and very helpful through the whole process. We started out that day to purchase one new car and in the end bought two,and car. He was very personable and very helpful through the whole process. We started out that day to purchase one new car and in the end bought two,and never one time felt pressured or rushed and all our questions were answered promptly. With their selection, prices and great service at Toyota in Rogers we would not go anywhere else. I highly recommend Toyota in Rogers to anyone who is looking to purchase a vehicle. Thanks Marty!!! More

In negotiating final sale price with Mr. May and his supervisor, they pulled a fast one on me which showed a lack of integrity. They had come down in price on the 2008 Toyota Prius I eventually bought supervisor, they pulled a fast one on me which showed a lack of integrity. They had come down in price on the 2008 Toyota Prius I eventually bought on Nov. 3, 2010 from their original price by approximately a couple of hundred dollars and I demanded that they come down $500 additional or I was walking out the door. After another consultation between Mr. May and his Superior, they came back with a counter offer of $500 below their first asking price instead of the already reduced price which was clearly stated by me. I suppose they wanted the last word and tricked me by saying they were always suggesting $500 off their original asking price! That kind of behavior left a sour taste in my mouth. I finally got tired of squabilling with them! They wore me down. Hence, on the "Price" line above, my rating is somewhere between 2 and OK. I had to check 2 because I felt that the "Price" was not OK; checking OK would not be honest of me! More

Brian Garrett met me upon my arrival at NWA Toyota, with a sincere,friendly manner. We discussed my vehicle needs and price range. He guided me through the selection and test drive process without any p a sincere,friendly manner. We discussed my vehicle needs and price range. He guided me through the selection and test drive process without any pressure, all the while, listening to my comments and he would fill in the blanks in a professional expertise that brought me to buy a Camery, with a moon roof yet!!! I enjoyed working with Brian!! More

This dealership was so clean and organized. The costomer service was excellent! I had the best experience! I would definitely recommend this dealership. The service was fast and I walked away with the car o service was excellent! I had the best experience! I would definitely recommend this dealership. The service was fast and I walked away with the car of my dreams with no regrets. Great dealership! More

I felt from the moment I started looking at Toyota my best interest was in hand. Sean worked really hard to get me into something that was good for me - what I needed at the time. I felt no pressure and best interest was in hand. Sean worked really hard to get me into something that was good for me - what I needed at the time. I felt no pressure and felt like he actually cared about who I was and what I wanted. I couldn't have asked for a better experience buying a vehicle or a better sales person to get me to the point of purchasing my new car :) More

My experience with Brian and this dealership was simply awesome. They have wonderful amenities and outstanding personnel. The process of buying a new car is never a short one no matter where you go but e awesome. They have wonderful amenities and outstanding personnel. The process of buying a new car is never a short one no matter where you go but even with a 2 year old in tote it was a very easy very pleasant one... anyone with a 2 year old knows how big a deal that is! Brian was very friendly and very kind. He answered all my questions well and with patience through the whole process. He never made me feel rushed or pressured. The decision was mine to make and I did; I bought a brand new car from him and couldn't be happier. Thank you Brian and Toyota! Looking forward to all my free oil changes and car washes. :) More

I have purchased two vehicles from Toyota of NWA since this dealership opened. In both instances, I was very pleased with the sales persons who worked very hard to get us a financial package that we were this dealership opened. In both instances, I was very pleased with the sales persons who worked very hard to get us a financial package that we were satisfied with. Since then, the service we have been given has been outstanding! More

I would say my experience at Toyota of Northwest Arkansas was a GREAT one. Kenny Evans, my salesman, was great at answering my questions when I was browsing the new cars. I hadn't ever bought a new car bef was a GREAT one. Kenny Evans, my salesman, was great at answering my questions when I was browsing the new cars. I hadn't ever bought a new car before so I had concerns if I could afford one. I came out with a really good deal. More

I was shopping for 4X4 pickups and Brian helped me threw the process. The information that he gathered was exactly what fit the needs that i was looking for over and above all of the other dealerships that the process. The information that he gathered was exactly what fit the needs that i was looking for over and above all of the other dealerships that I had been to. I am very pleased with the way that the selling process was handled. More

We visited Toyota of Northwest Arkansas over the weekend and was very pleased with our experience. So pleased, that we bought a 2010 Highlander. My husband and I can't stand feeling like we are pressured in and was very pleased with our experience. So pleased, that we bought a 2010 Highlander. My husband and I can't stand feeling like we are pressured into anything, so lucky for us we had the perfect salesman, Brian Garrett. He was excellent! Brian was knowledgeable, accommodating, and very personable. He wasn't the "pushy salesman" type at all, which made our buying experience a great one. He has already called to check in with us to make sure we are still happy with out purchase--a small, yet very impressive gesture that many salespeople don't bother with. I would highly reccommend Toyota of Northwest Arkansas and especially Brian Garrett. More