Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Landers Toyota NWA
Rogers, AR
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,738 reviews
July 23, 2022
I was lied to multiple times about when my car was going to arrive and how it was tracked. It took over 7 weeks for the car to come in when at one point I was told it would be there the week after I bought to arrive and how it was tracked. It took over 7 weeks for the car to come in when at one point I was told it would be there the week after I bought it. My salesman was rude to me on the phone when I tried to call him for an update. I also know for a fact that my car was sitting in a port for at least a week but most likely longer with no trying to do anything about it because I was told that the manager has been calling on other peoples cars but not mine. There was also zero communication with me other than what I initiated until a complaint was made. Promises were not followed through on and I got nothing but a sorry for the long wait for all of my troubles. The only reason I didn’t give it one star was because 1 manager was nice and got things moving after I complained about how I was treated. More
by klspwd
Verified Customer
July 23, 2022
Bought a new vehicle in 4 hours, start to finish! Jeremy and Joseph were courteous and organized! It was an overall pleasant experience. Jeremy and Joseph were courteous and organized! It was an overall pleasant experience. More
by cwallis.0145
July 23, 2022
Historically I have had outstanding service on my vehicle. However, on this recent service, no one brought to my attention that the battery terminals were very corroded, and needed immediate correct vehicle. However, on this recent service, no one brought to my attention that the battery terminals were very corroded, and needed immediate corrective action. Consequently, three days after leaving the dealership my vehicle battery died in a rural isolated location, when the temperature was 96 degrees. I had the battery tested and was told it was bad. If I had been told the condition of my battery at the time of service, I could have purchased a new battery at the dealership service center. More
by BobMiller
Employees Worked With
Skye Moler
July 22, 2022
Representative was great at communicating what was happening, what needed to be done and when. It was ready when promised. Polite and caring team! happening, what needed to be done and when. It was ready when promised. Polite and caring team! More
by LEAPYRRN
Employees Worked With
July 22, 2022
Trenton was very helpful and not pushy at all. He was able to make himself available for us as needed. Always positive. It was nice to be able to take a test drive without a salesperson. I fee He was able to make himself available for us as needed. Always positive. It was nice to be able to take a test drive without a salesperson. I feels more relaxed and we were more able to CB heck every thing out that we felt we needed to. More
by tom.family99
Employees Worked With
Trenton Plack
July 22, 2022
Happy from beginning to the end. Gave me best price on trade-in and couldn't be happier. Gave me best price on trade-in and couldn't be happier. More
by Paul_parish
July 22, 2022
Marty May at Steve landers in Rogers, AR was so wonderful to work with! He took several phone calls from my wife and I before we ever set foot on the lot! Once we got to the dealership he made sure we were l to work with! He took several phone calls from my wife and I before we ever set foot on the lot! Once we got to the dealership he made sure we were looking at our price range and gave us a good honest opinion on the Tacomas. We will not go to anyone else for our future vehicles! Beat customer service from everyone. More
by Tom_neal94
July 22, 2022
Landers Toyota NWA has a professional staff that go above and beyond to satisfy customer needs. They are friendly, experienced and quick. I highly recommend this dealer to others. and beyond to satisfy customer needs. They are friendly, experienced and quick. I highly recommend this dealer to others. More
by mccain2z2z
Employees Worked With
Johnny Guiterez, Seth Snyder
July 22, 2022
Service department helped me out pressing a bearing on an axle for me. Didn't try up upsell me, no surprises, no bs. They did me right from the second they took my call. axle for me. Didn't try up upsell me, no surprises, no bs. They did me right from the second they took my call. More
by NWA Mobile Mechanic - Ryan
Employees Worked With
July 21, 2022
Excellent service, really friendly sales man and always there for a question, I really recommended there for a question, I really recommended More
by Pablojuarez45
