Landers Toyota NWA

Mike Maynard has made owning a Toyota a great experience. I drove a Mercedes prior to working with Mr. Maynard. I will stay with Toyota and not return to Mercedes because of Mr. Maynard. Mr. Maynard has h I drove a Mercedes prior to working with Mr. Maynard. I will stay with Toyota and not return to Mercedes because of Mr. Maynard. Mr. Maynard has helped us purchase 6 Toyotas in the passed two years and we intend to work with Mr. Maynard in the future. Because of his diligence in the closing of the sales, follow up, and continued customer service, we are very partial to his assistance. He's a "keeper." More

I went into Toyota of NW Arkansas hoping to get into a new Toyota Sienna. Brian Garrett promptly greeted me and was very helpful in showing me all the options and features on each model. He was patient an new Toyota Sienna. Brian Garrett promptly greeted me and was very helpful in showing me all the options and features on each model. He was patient and answered every single question I had, was very friendly and made me feel very comfortable, and after I decided which one I liked, he made the process very smooth and easy for me. I never felt pressured to buy anything, which I really appreciated. All the rest of the sales staff were extremely professional, friendly, and wanted to make sure the process was as easy as possible for us. Brian called me a few times over the next few weeks to make sure everything was working out good for us and to make sure we were enjoying the vehicle. When I was at the dealership over 2 months later to get my first maintenance, Brian saw me and walked over and addressed me by name. He asked how my husband was (also by name), and took the time to chat with me for a while. The level of customer service I recieved there was very impressive; the entire sales staff was great, the service department is amazing, and I couln't have asked for a better salesman than Brian! More

I visited Toyota of NWA because the dealership was recommended by a friend. I am generally a hesitant shopper because past experiences with car salesmen have been less than memorable. Brian Garrett IS recommended by a friend. I am generally a hesitant shopper because past experiences with car salesmen have been less than memorable. Brian Garrett IS the reason I purchased my 2010 Highlander. He met me in the parking lot with a warm smile and a very kind, may I help you attitude. There is nothing pushy about Brian and I had the desire to purchase a vehicle from him almost immediately. I actually was there to meet another salesman referred by an internet inquiry. Let me state quite clearly that I never would have purchased a vehicle from that man. In fact, had it not been for the kindness shown by Brian, a sale would not have been made that day. The dealership overall was friendly, clean and welcoming. My experience turned out being most positive because of Brian. He was thorough, helpful, answered all my questions and was quick to get an answer if he did not have one. He has made follow-up calls to make sure I am still enjoying my vehicle, has always been quick to return calls made to him. He does not "drop the ball" after the sale is made and that is most refreshing. I highly recommend Brian on your next visit to Toyota of NWA. More

We had purchased an Avalon last year and had traded it for a Honda, but were not satified with it so cmae back to Toyota. We have had very good service so far and are very satified with the Camry. Price for a Honda, but were not satified with it so cmae back to Toyota. We have had very good service so far and are very satified with the Camry. Price was exceptable but, would have been happy to have paid less. Avalon was a wonderful car but, are happy with the Camry. More

My three small children had to come with me, which was not a problem because of the very clean and well-stocked customer appreciation area. We enjoyed a beverage and a doughnut while we waited Less Than not a problem because of the very clean and well-stocked customer appreciation area. We enjoyed a beverage and a doughnut while we waited Less Than an hour for an oil change! Thank you, Mr. Klimek! More

I just purchased a new Prius and my only contact so far has been with my salesman, Steve Pruitt, the finance officer and the folks that have driven the car through the car wash. Steve did an outstanding j has been with my salesman, Steve Pruitt, the finance officer and the folks that have driven the car through the car wash. Steve did an outstanding job in meeting my needs. I walked out three times and his (friendly) persistence got me to keep the contact open until I did purchase the car. He has been very helpful in explaining the features of the car and very patient when I came back again for a refresher course. I worked as a Sales Manager for a drug company for 10 of my 30 years with the company and would have hired Steve as a salesman. He made the sales experience tolerable. More

Salesman Brian Garrett was great at helping us find our new car. My husband and I had precise specifications we wanted in our next vehicle. Brian searched every dealership possible to get exactly what we w new car. My husband and I had precise specifications we wanted in our next vehicle. Brian searched every dealership possible to get exactly what we were looking for. Once he located it, we were driving our new 4Runner home within 24 hours. The staff is very friendly and willing to go above and beyond to help you out. This is the only dealership we will ever buy a Toyota from again. More

Service greater was corteous and friendly. Service rep was very good. Explained options very well. Very helpful with securing a "loaner" while car was serviced. SErvice time of 3 hours was accurate. C was very good. Explained options very well. Very helpful with securing a "loaner" while car was serviced. SErvice time of 3 hours was accurate. Car was detailed and returned in excellent condition. Price quoted was accurate.+ - More

upon entering the dealership and meeting kurt bird our feelings have been positive he has a great knowledge of the products and listens to us as far as our needs and desires. he is always professional and feelings have been positive he has a great knowledge of the products and listens to us as far as our needs and desires. he is always professional and pleasent to work with he also explanes the functions of the vehicles and takes time to visit with us when we come into the dealership. More

My husband and I have purchased several vehicles from this dealership over the last few years. We always ask for our salesman Michael Maynard! He has been delightful each and everytime we visit the deale this dealership over the last few years. We always ask for our salesman Michael Maynard! He has been delightful each and everytime we visit the dealership. He is a very pleasant person and is so patient with me. He knew what I wanted and helped me get it. I will send anyone I come in contact with to Michael Maynard and Toyota of Northwest Arkanasas. More