Landers Toyota NWA

Salesman Brian Garrett was great at helping us find our new car. My husband and I had precise specifications we wanted in our next vehicle. Brian searched every dealership possible to get exactly what we w new car. My husband and I had precise specifications we wanted in our next vehicle. Brian searched every dealership possible to get exactly what we were looking for. Once he located it, we were driving our new 4Runner home within 24 hours. The staff is very friendly and willing to go above and beyond to help you out. This is the only dealership we will ever buy a Toyota from again. More

Service greater was corteous and friendly. Service rep was very good. Explained options very well. Very helpful with securing a "loaner" while car was serviced. SErvice time of 3 hours was accurate. C was very good. Explained options very well. Very helpful with securing a "loaner" while car was serviced. SErvice time of 3 hours was accurate. Car was detailed and returned in excellent condition. Price quoted was accurate.+ - More

My husband and I have purchased several vehicles from this dealership over the last few years. We always ask for our salesman Michael Maynard! He has been delightful each and everytime we visit the deale this dealership over the last few years. We always ask for our salesman Michael Maynard! He has been delightful each and everytime we visit the dealership. He is a very pleasant person and is so patient with me. He knew what I wanted and helped me get it. I will send anyone I come in contact with to Michael Maynard and Toyota of Northwest Arkanasas. More

Clint provided excellent customer service and did all he could to make sure my service call was resolved. He provided good follow up communication. Every visit I've ever made to Toyota of NWA has been a g could to make sure my service call was resolved. He provided good follow up communication. Every visit I've ever made to Toyota of NWA has been a great experience. All of the service advisors are friendly and provide excellent customer service. More

sales process was very quick and easy. Steve Pruitt was very helpful and knowledgable of the process. I have also been back since my original purchase for servicings and have experienced the same professi very helpful and knowledgable of the process. I have also been back since my original purchase for servicings and have experienced the same professional and knowledgeable service as my original purchase. More

The sales portion of my experience was handled very good by Steve Pruitt. The follow up service with the Finance Officer was horrible especially since he lied to me and it took over 6 weeks for me to recei by Steve Pruitt. The follow up service with the Finance Officer was horrible especially since he lied to me and it took over 6 weeks for me to receive a refund. With that experience I will probably look into another area dealer for my next vehicle purchase. More

After doing much research, we decided the Toyota Sienna was the best product on the market to serve our needs. Also, we were either going to trade or sell our Honda CRV. We were very pleased with the trad was the best product on the market to serve our needs. Also, we were either going to trade or sell our Honda CRV. We were very pleased with the trade-in allowance and the overall value of the deal. We felt relaxed and re-assured in dealing with this dealership and Mr.Pruitt. He gave a very thorough explanation and demonstration on the features of our new Sienna and has followed up on a regular basis as to questions we might have and how we are enjoying our Sienna. This vehicle is nothing but quality ! David and Ellen Peoples More

We needed a new Avalon because someone ran into our old We needed a new Avalon because someone ran into our old Avalon and the insurance Company totaled it out. We loved it so much, that we knew exactl We needed a new Avalon because someone ran into our old Avalon and the insurance Company totaled it out. We loved it so much, that we knew exactly which car we wanted. We went to Northwest AR Toyota just to look. Barry Richardson was there. He showed us around and the exact Toyota we wanted was on the floor. He was very helpful, but did not try to change our minds about what we wanted. He bent over backwards to help us get the car we wanted. The people were courteous, helpful, knowledgeable, and very friendly. We will enjoy dealing with them again. More

I have bought 2 new cars from Mr. Robert Argueta, he is always nice , polite and very professional. I have given his business card to many people, I have reinforced other customers confidence in Robert, on always nice , polite and very professional. I have given his business card to many people, I have reinforced other customers confidence in Robert, only to be told they already knew how wonderful he was to work with. Robert always has a smile and a handshake for me no matter how busy he is. It is my intention to let you know you have a keeper in Mr. Robert Argueta and I am always pleased to see him, and he doesn't pressure me at all to upgrade my car like I told him I want to, he is a patient professional. In the Car business there are so many Shark type salespeople, please recognize the fact that Mr. Robert Argueta is by far unique and different, he is truly a real person. I should know, I used to work for Car Mart in 1996 and my Dad sold used cars for the Packard Dealer in Omaha, Nebraska. I also wish to commend the service dept for treating me great also when I come in for a car wash every week: Steve, Frank, J.C., Josh, Charlie, Clint, Brooke, Johnny and Pat come to mind and most of these people call me by name and treat me as if I am your biggest customer. Sincerely, Frank X. Barrett II (479) 866-0012 More

The reason I rated this dealership as Great is because I was really satisfied with the customer service provided by sales person Mike Maynard and the rest of the staff. He found me exactly what I was looki was really satisfied with the customer service provided by sales person Mike Maynard and the rest of the staff. He found me exactly what I was looking for at affordable monthly payment. He took the time to explain to me what the functions of some of the extras were on the vehicle. Even after the purchase he has been checking with me to make sure everything is OK and to answer any questions I might have. Thank you Mike!!! More