Landers Toyota NWA

Great New Car Buying Experience! I recently traded in my 10-year-old Tacoma for a new 4Runner. Every single employee at the dealership was so friendly and helpful. Michael Narx introd I recently traded in my 10-year-old Tacoma for a new 4Runner. Every single employee at the dealership was so friendly and helpful. Michael Narx introduced me to my first 4Runner, and Brandon Whitehouse helped close the deal the following weekend. My service experiences at the dealership have been similarly excellent, and they have earned my loyalty. More

Excellent Trading Experience Once again it was a pleasure to do business with Barry Richardson & the management team @ Toyota of NWA. This was the 3rd time to trade with them & al Once again it was a pleasure to do business with Barry Richardson & the management team @ Toyota of NWA. This was the 3rd time to trade with them & all 3 have been excellent. No pressure, Just good , honest, down to earth business experience with very good people. Thank you Toyota of NWA for another graet deal. More

Regular service visit This was my first time getting my new prius serviced at the NWA Toyota lot. I wasn't sure if I was supposed to just drive into the bays so I got out a This was my first time getting my new prius serviced at the NWA Toyota lot. I wasn't sure if I was supposed to just drive into the bays so I got out and asked the man was very friendly and even teased me by pointing at the "drive in" signs hahaha... It was a Saturday so I was told my wait would be about an hour and a half, but my vehicle was finished in about 40mins! Yay! Andddd they ran it though the car wash (trust me. It needed it. I didn't even recognize my car clean) thank you to Sheila Estes and the NWAToyota team! More

Don Joiner Customer Service Rep I had excellent interaction with Don Joiner. He treats the customer very well. When the shuttle service was busy on the road Don dropped took me int I had excellent interaction with Don Joiner. He treats the customer very well. When the shuttle service was busy on the road Don dropped took me into his own truck and dropped me off! After Frank retired from Toyota of NWA I have dealt with Don couple of times and he is always very good! I would recommend this place and Don to anyone! Aniruddha (Ani) Marathe More

They jerked us around Then they jerked my parents around. It all had to do with the financing of the vehicles we wanted. And on top of that, they would not honor their own Then they jerked my parents around. It all had to do with the financing of the vehicles we wanted. And on top of that, they would not honor their own TV advertisement for a vehicle that my parents wanted. I remember the first words out of my Dad's mouth when he told me about his experience, but I can't repeat them here. He got a great deal with the Ft Smith dealership after that, but it's sad that he had to drive 70 or so miles to get a better deal when the dealership in Rogers could have just honored their deal. As for my wife and me, they danced around us on financing the car we wanted for three days. And then when we found a better car and deal at the Fayetteville dealership, the Rogers dealership called us and said that they would be another day in getting the financing on their car. I said "Don't bother. We got a better car and deal in Fayetteville in one day, and we're bringing our salesman up there to get our trade-in vehicle. Please have it ready." Which they didn't. The car they had ready wasn't even ours. LOL! Maybe they were trying to postpone the inevitable. When we got to the Rogers dealership, we were met with "injured" looks. It was like I just shot someone's dog. They gave our salesman from Fayetteville a hard time, which we apologized to him for, but he said that stuff happens all the time. They really started trying to kiss my butt by offering me any new car on their lot for a better financing deal than what Fayetteville offered, but I turned them down. I figured it was time for them to earn a little humiliation, and I have no regard for butt kissers. This is why I don't understand all these glowing reviews for this dealership. It seems to me they are "selective" about who they will make great deals with. And if that's the case, fine, I can be selective about who I buy a car from. One thing is for sure: I will NOT buy from Toyota of NWA! More

Service Like No Other Toyota of Northwest Arkansas has an excellent service department. Steve Kroon provided superior service, accomodated my every need, and made every as Toyota of Northwest Arkansas has an excellent service department. Steve Kroon provided superior service, accomodated my every need, and made every aspect convienient to me. Thanks, Scott McKinney Category Manager Stanley Black & Decker 2501 SW Aviation Drive Bentonville, AR 72712 Phone: 479-657-4634 Cell: 479-420-5447 Fax: 479-271-9798 Barry.McKinney@sbdinc.com More

Just What You Want From Your Dealership Service Experience Came in without an appointment and still they worked to get me taken care of. Had a secondary issue with why a had a humming noise 2-hrs after shutti Came in without an appointment and still they worked to get me taken care of. Had a secondary issue with why a had a humming noise 2-hrs after shutting off car and Timothy Doran, service manager easily explained what was going on and how it was a good thing. Nothing to worry about. Always like to hear that. My service issue was taken care of and I was back on the road before a read a chapter in my book. All good. Timothy Doran took care of my car needs without a hassle. Just they we all like it. Thanks Toyota for having quality people on your staff. More

Headline.....Marty May Gets Sales Person of the Year Award Marty May has got to be one of the best and most honest people in sales I've seen in a long time. He answered all my questions honestly and went to ba Marty May has got to be one of the best and most honest people in sales I've seen in a long time. He answered all my questions honestly and went to bat for me. Chris I believe was the gentleman who battled the banks on my behalf and between Marty and Chris I got the best deal I could have hoped for in a used car. It is a nice car with low mileage and payments I can meet each month. All I can say is GOD sent me there to give me a blessing and I hope GOD blesses Toyota and Marty May and his family in return for all their kindness.. :) More

service center my rep.was steve kroon was very friendly,helpful, very professional , two thing that I noticed on my service was washer fluid was not topped off even my rep.was steve kroon was very friendly,helpful, very professional , two thing that I noticed on my service was washer fluid was not topped off even though they marked it full and always we got a car wash my over all opinion I always had a good service will always take my car there for service More

Service Centre I always go to Don Joined due to his knowledge and friendliness. He always goes the extra step to ensure you understand your repair. Does an excellent I always go to Don Joined due to his knowledge and friendliness. He always goes the extra step to ensure you understand your repair. Does an excellent job. More