Landers Toyota NWA

EFFICIENT SERVICE The service department did what they said they would do...on time and at the quoted price. Driving into the service bay for check-in was quick and ef The service department did what they said they would do...on time and at the quoted price. Driving into the service bay for check-in was quick and efficient as if I were the only customer. More

Excellent Steve Landers Toyota gives you personal care, explains everything if they will do to your vehicle and are very courteous. Their repairs and services Steve Landers Toyota gives you personal care, explains everything if they will do to your vehicle and are very courteous. Their repairs and services are also done in a very timely manner. More

15k service This place is awesome, The employees are great to work with. This is the best service that I have ever had in over 30 years of driving! Thank you so This place is awesome, The employees are great to work with. This is the best service that I have ever had in over 30 years of driving! Thank you so much! More

New Car Sales Experience The new car purchase experience was very professional, but at the same time it was directly suited to my needs. I thought the salesman made an effort The new car purchase experience was very professional, but at the same time it was directly suited to my needs. I thought the salesman made an effort to give me the best deal possible and sell me the vehicle that I wanted, not just what the dealership had in inventory. More

30,000 mile service Fast and friendly service. Great service center staff. The check in process is easy and quick. Clean and nice facility. Waiting area is comfortable Fast and friendly service. Great service center staff. The check in process is easy and quick. Clean and nice facility. Waiting area is comfortable. At check out everything was clearly explained concerning my service. More

Professional custmer service Professionalism, friendliness, knowledge of job, and doing the job right. Customer service is also excellent. Delivered on service as promised in ti Professionalism, friendliness, knowledge of job, and doing the job right. Customer service is also excellent. Delivered on service as promised in timely fashion without delay.. More

Oil Change Oil change was fine, thought they did a great job. The driver who took me to my house was a nice guy, very personable. If you provided rental cars, Oil change was fine, thought they did a great job. The driver who took me to my house was a nice guy, very personable. If you provided rental cars, it would allow people potentially looking at new cars a chance to try them out. Missed opportunity on your part. More

Major service 30,000 milles service, air filters,oil change,balance and rotation 25 inspection,good services, excelent attention fast services definitely I would re 30,000 milles service, air filters,oil change,balance and rotation 25 inspection,good services, excelent attention fast services definitely I would recommend to everyone More

Deal ! NO Truck How does that work? I called an set up an appointment with Michael Hull looking to purchase our 4th Tundra. I had given specific details of what we had wanted . Showed u I called an set up an appointment with Michael Hull looking to purchase our 4th Tundra. I had given specific details of what we had wanted . Showed up only to find out that the truck was not on site it was in Little Rock, AR. Should have gone with gut instinct and left then. After spending over 5 1/2 hours buying a truck we were told it would be brought up for us on Sat. Only to be called at noon on Sat and be told "Sorry the truck was sold at the other dealership". Will look for another one......hmmm paperwork already signed and sealed? How can that be? I called and left a message for Rodney Plack the General Manager asking for him to call me and what do you think???? I'm still waiting for the call..... Oh yeah Steve Landers Toyota you might want to do your homework because there is a $2500.00 rebate on the Tundra's not the $1000.00 you told us......Bet that was just a oversite! Needless to say we bought a Tundra elsewhere and were very happy with their customer service etc. Some things just work out for the best. More

Excellent customer service Jason was extremely friendly and welcomed me. He got me started on my appointment timely. When my service was complete he came and got me from the Jason was extremely friendly and welcomed me. He got me started on my appointment timely. When my service was complete he came and got me from the waiting room and explained about my car and what they did. He was extremely professional. I would recommend Jason to other customers as a service advisor. More