Landers Toyota NWA

oil change service I like that you can walk up to any service counter. The waiting is very pleasant. Thanks for the donuts! Why is there a 25 word minimum? I like that you can walk up to any service counter. The waiting is very pleasant. Thanks for the donuts! Why is there a 25 word minimum? More

We had a great experience from beginning to end We had a great sales person who had all the answers to our questions. Aaron Trusty was courteous and did not apply any pressure in helping us to make We had a great sales person who had all the answers to our questions. Aaron Trusty was courteous and did not apply any pressure in helping us to make a decision on the model we ended up buying. More

Fast, courteous, efficient service The local team was wonderful. My only suggestion would be regarding the call center service scheduling. I specifically asked to speak to my local dea The local team was wonderful. My only suggestion would be regarding the call center service scheduling. I specifically asked to speak to my local dealership so as not to confuse my actual service needed with what has already been done since I have a very low mileage vehicle in my 3 years of ownership. They did not comply, guessed at what I needed and my expected expenditure quoted changed from $23.85 to $225.85 which cut into my budget extensively. It is important to me that my vehicle is well maintained to last me a long time. So... I used my vacation money to do the 3 year maintenance required. If I had been allowed to speak with my local service department, I wouldn't have been surprised by the extra expense and could have planned better. This caused me much difficulty in transferring funds on Saturday. More

Great Had a very good experience. I told the service man my problem and he set up an appointment right away, he explained to me what was going to be done an Had a very good experience. I told the service man my problem and he set up an appointment right away, he explained to me what was going to be done and how long it should take. It was the problem and in was completed in a timely manor. More

Fantastic service They were able to get me in the day that I called getting my car in and out quickly and all of the people there were very friendly They were able to get me in the day that I called getting my car in and out quickly and all of the people there were very friendly More

excellent help from staff. really helpful staff and told us how and when to get better prices on tires. Always nice and friendly. they have a good idea of what good possibly be really helpful staff and told us how and when to get better prices on tires. Always nice and friendly. they have a good idea of what good possibly be wrong and seem to be correct almost 100 percent. More

The Smoothest car Buying Experience After trying two other dealerships that I had bought from in the past, and getting jerked around, I decided to try this dealership, and was the smooth After trying two other dealerships that I had bought from in the past, and getting jerked around, I decided to try this dealership, and was the smoothest car buying experience I believe I've ever had. I should have came here first. More

Happy with the service and the people are great. My experience was great. The people are always friendly and great. Every one I've dealt with there has been great. Would highly recommend it to fam My experience was great. The people are always friendly and great. Every one I've dealt with there has been great. Would highly recommend it to family and friends. More

Oil change Besides the oil change, the service men found several other items to do. Since it had been some time since the last check-up, I agreed to them. The Besides the oil change, the service men found several other items to do. Since it had been some time since the last check-up, I agreed to them. The cost seemed excessive to me, and I especially object to paying a 'shop suppp /hazard/technololgy fee'. That should be covered by your insurance. I found that the employees who worked with me were extremely courteous and respectful. I would say that they are your greatest asset. More

Service Had appointment and arrived early so they took us early. found that the alignment was not right so they fixed right away. Have been having my car ser Had appointment and arrived early so they took us early. found that the alignment was not right so they fixed right away. Have been having my car serviced at this service center for the past 6 years and very pleased. More