Landers Toyota NWA

Great Service I've had my car serviced here since buying it new. The folks are always courteous and professional. The work is always completed in a timely manner, I've had my car serviced here since buying it new. The folks are always courteous and professional. The work is always completed in a timely manner, and the service techs are very good about addressing concerns with me. Wouldn't go anywhere else. More

Service appointment Friendly staff. I don't mind waiting, as the waiting area is pleasant & clean. Enjoy the popcorn & cold drinks. Miss the phone/tablet charing stati Friendly staff. I don't mind waiting, as the waiting area is pleasant & clean. Enjoy the popcorn & cold drinks. Miss the phone/tablet charing stations. I interacted with several people but don't recall their names. All very nice. More

Had a tire rotation. Service department took care of our needs. Waiting area was very nice and comfortable. Car wash was a nice extra. Was very satisfied with the staff. Service department took care of our needs. Waiting area was very nice and comfortable. Car wash was a nice extra. Was very satisfied with the staff. More

New Car Purchase After test drive, I made an offer for purchase price, trade in and extended warrantee. In a matter of minutes, they agreed to my terms … low cost, b After test drive, I made an offer for purchase price, trade in and extended warrantee. In a matter of minutes, they agreed to my terms … low cost, but fair. More

Hassel free service I have a camper trailer that does not work with most brake controllers. I brought my new truck in for an after market controler and they got it right I have a camper trailer that does not work with most brake controllers. I brought my new truck in for an after market controler and they got it right the first visit. I have a Chevy and it took three visits to get it right I live an hour away from Rogers. Great service and sales department. Kenny Merrit made buying our truck hassel free. He even got us a car to use shopping while they worked on the truck. I would definitly refer family and friends to this dealership More

Outstanding Team Work! Hats off to Caleb Kordsmeier, Sean Case & Daron Calico for their persistence & working together as a team to get my deal done! This is one happy cu Hats off to Caleb Kordsmeier, Sean Case & Daron Calico for their persistence & working together as a team to get my deal done! This is one happy customer ~ Thank you! More

2017 Toyota Staff and people that worked with us were excellent Would have liked to see a care fax on the purchase Manager could have done better Staff and people that worked with us were excellent Would have liked to see a care fax on the purchase Manager could have done better More

Oil change It should not take over 2 hours for an oil change. If you are short handed or behind you should give your customers the opportunity to decide if they It should not take over 2 hours for an oil change. If you are short handed or behind you should give your customers the opportunity to decide if they want to reschedule or not. Instead you tell them nothing and make them wait. Missed another appointment due to lack of communication. More

Bought 2 New Vehicles Wanted to trade in our 2017 Sienna for 2 vehicles and keep the same monthly payment. The guys worked it where we were able to get 2 NEW vehicles and s Wanted to trade in our 2017 Sienna for 2 vehicles and keep the same monthly payment. The guys worked it where we were able to get 2 NEW vehicles and still keep about the same payment. We were expecting to get used cars, but were very pleased with what we were able to get. The guys were amazing and friendly and Chase was so patient with me because I had a hard time deciding what I actually wanted to get. More

Positive Experience I would give both the dealership and the buying experience a positive rating. The length of time it took for the loan approval process was a bit long I would give both the dealership and the buying experience a positive rating. The length of time it took for the loan approval process was a bit long, but from my experience in the past, that is not unique to this dealership. I worked mainly with Kenny Merritt, who was an excellent salesman. More