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Landers Toyota NWA

Rogers, AR

4.7
7,769 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,769 reviews

July 01, 2018

Such nice people. There was no pressure. It seemed that everyone involved listened to what we wanted and worked to find exactly what we wanted. And, they all seemed to enjoy their job. Nice e More

by MitchL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lucke, Caleb Kordsmeier, Lexington Long
July 01, 2018

great experiment This is my first car and Alex helps me through all these processes and help me understand how it works. He is really nice and talkative. HIghly apprec More

by YILUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2018

Awesome Sales Experience Everyone did great all around to make sure i was taken care of. Im glad I am apart of the Toyota family.Thanks to everyone that made it work. More

by ISIAH.PHINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex French, Caleb Kordsmeier, Manrique Valdez, Sean Chase
July 01, 2018

Used car purchase Our car salesperson, Carl, was excellent in every way. His professional manner, enthusiasm and courtesy made the overall experience a very good one. More

by SUPER56READER
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex French, Carl Williams
July 01, 2018

Too long of process expect to wait 2hrs for buisness manager to go over financial. Didn't go over anything just said sign here, we also didn't get any option for financin More

by EVEY681
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hastings, Michael Lucke
Jul 03, 2018 -

Landers Toyota NWA responded

Thank you so much for taking the time out of your day to leave a constructive response to your purchasing experience. First, we are extremely sorry the wait to get into the finance management office was too long. We keep 5 finance managers staffed, but sometimes get backed up during busy days. We do not want this to be your view of the dealership as a whole, and hope it is an outlier. Typically, the finance manager picks the lowest APR option on lenders, so we do not normally offer a variety of lenders - We offer the one that gives the customer the lowest payment and most advantageous APR. Please come in to see us at the Sales area, and we would be glad to offer you a free light detail to help make up as much as possible for the problem. We want to retain you as a service and sales customer, along with helping your friends. This is not the normal experience. We will work diligently to be sure this does not happen again.

June 30, 2018

Excellent customer service Jacob & Ethan did excellent job. They explain me manual for Highlander. Caleb always help us, we purchase new car in past he did excellent job as well More

by RIPALPATEL1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Bagwell, Rex French, Caleb Kordsmeier
June 30, 2018

Great customer service Drew was great. He got my some and I out super fast. He listened to what I had to say and helped me as much as possible. More

by Callawill89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
June 30, 2018

Faster than expected I took my truck in for service due to the air conditioner motor blower went out. The part came in faster than expected, which is great because this is More

by DAG4497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
June 29, 2018

Friendly and effect. Friendly checked what was asked to do and more. Very happy with everything. Price could have been less, but that life. I Will be going again. More

by samccoy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
June 29, 2018

Standard service Dealership and personnel always excellent Will continue to buy cars in future Always excellent Dealership and personnel always excellent Will More

by ITCRFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
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