Landers Toyota NWA

15,000 service Brought my truck in for the fifteen thousand miles service. Customer service and overall experience was exceptional. I would highly recommend this dea Brought my truck in for the fifteen thousand miles service. Customer service and overall experience was exceptional. I would highly recommend this dealership to everyone that I know. More

Bad lug nuts Just moved to NW Arkansas from the N Houston area and needed my tires rotated. The Landers Service rep found that the lug nuts on my vehicle were too Just moved to NW Arkansas from the N Houston area and needed my tires rotated. The Landers Service rep found that the lug nuts on my vehicle were too worn to safely remove. My previous service dealer apparently had worn sockets. Instead of taking them off they consulted me prior to removing them. My previous service provider was contacted and graciously provided all new lug nuts because I have always had my vehicles serviced at the dealerships. Hurray for Toyota service providers. More

Great customer service I was very impressed with the service I received during check in and check out with the friendliness and level of detail. I will say their process is I was very impressed with the service I received during check in and check out with the friendliness and level of detail. I will say their process is so detailed that it really slows down the process and makes it take a very long time to check in and out More

Awesome customer service The service center went beyond normal to help me. On my way to have my oil change I had a flat tire. The service department sent a young man out and h The service center went beyond normal to help me. On my way to have my oil change I had a flat tire. The service department sent a young man out and he changed the tire and then followed me back to the service bay. More

Check engine light Service was on time and I was kept informed thru the repairs. I was offered options on how to proceed and given a lifting of additional work needed. Service was on time and I was kept informed thru the repairs. I was offered options on how to proceed and given a lifting of additional work needed. More

Excellent I was very satisfied with my purchase from Landers. I had previously used the Landers service department and was also very satisfied with that experi I was very satisfied with my purchase from Landers. I had previously used the Landers service department and was also very satisfied with that experience. More

Car of my dreams! As soon as Alex took me on as a customer I knew I was in good hands. He was very thorough, honest, straightforward, and funny! He explained everythin As soon as Alex took me on as a customer I knew I was in good hands. He was very thorough, honest, straightforward, and funny! He explained everything wonderfully so I left there without having any questions. I would definitely recommend him to anyone. My only complaint was that when I returned that afternoon to fill out the paperwork there were about 10 men who work there standing around talking. Not one of them acknowledged us, spoke to us, or asked to help. I just stood there. It was obvious I needed help. Finally Alex came walking in from outside. Our experience with him and Mr. Maxwell was great! More

My Experience My car was starting with problems. I took it in for diagnostics thinking it couldn't be the battery because it wasn't that old. I thought it might b My car was starting with problems. I took it in for diagnostics thinking it couldn't be the battery because it wasn't that old. I thought it might be the starter or alternator. The battery was the first thing checked. It was bad. The battery was replaced for no charge (the car is still under warranty) and I was good to go. The person speaking with me was pleasant and knowledgeable. It was a very good experience. More

The five star dealership I wasn’t planning to buy a car, but the service of this dealership is so good, they listen to you, they explain everything they deal with you, they tr I wasn’t planning to buy a car, but the service of this dealership is so good, they listen to you, they explain everything they deal with you, they try really hard to please you. Excellent job!!! More

Thank you! The Service Department, special thanks to Jason, was amazing!:). They were able to diagnose and fix my car in a very timely manner. Happy that I took The Service Department, special thanks to Jason, was amazing!:). They were able to diagnose and fix my car in a very timely manner. Happy that I took my car to Toyota!:) More