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Landers Toyota NWA
Rogers, AR
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,738 reviews
December 07, 2018
Seamless I was well taken care of from the minute I drove into the service bay. Always pleasant and efficient! Great lounge area to wait for service to be don I was well taken care of from the minute I drove into the service bay. Always pleasant and efficient! Great lounge area to wait for service to be done. More
by WAVEATYOU
Verified CustomerEmployees Worked With
I don’t recall her name but she was very pleasant
December 07, 2018
Amazing Awesome customer service. Explained everything thoroughly. Never had a doubt if I was getting scammed. I never get pressured to buy the car in any way Awesome customer service. Explained everything thoroughly. Never had a doubt if I was getting scammed. I never get pressured to buy the car in any way More
by GONZALEZ.JOSUE36
December 07, 2018
I found the car I was looking for. The staff was welcoming and helpful and informative. I had a lot of questions and I was not sure which one would be the right vehicle for me but after The staff was welcoming and helpful and informative. I had a lot of questions and I was not sure which one would be the right vehicle for me but after interacting with the staff including the manager, I was able to make a decision. More
by KETRINA.SHYTI
December 07, 2018
Best in NWA!!!! I made an appointment for Service and was greeted promptly and had a comfortable wait in the Toyota lounge area including donuts & coffee. The servic I made an appointment for Service and was greeted promptly and had a comfortable wait in the Toyota lounge area including donuts & coffee. The service was completed with a good time frame and they even washed my vehicle. Steve Landers Toyota is the best! More
by TREVAWD
Employees Worked With
Andrew Gates
December 06, 2018
Very Friendly and Patient Salesman Our salesman Joseph Zecena was very patient an friendly! The finance man Michael was short and not very helpful when I questioned the interest rates. Our salesman Joseph Zecena was very patient an friendly! The finance man Michael was short and not very helpful when I questioned the interest rates. He acted fed up and ready to go home. I gave dealership excellent rating because of Joseph, More
by Chris33
December 06, 2018
First visit very positive! After today's positive experience I am glad that I made the decision to bring my Lexus here for service. They seemed very busy but efficient in meetin After today's positive experience I am glad that I made the decision to bring my Lexus here for service. They seemed very busy but efficient in meeting my needs. Guess they have a new customer! More
by Wheelman
Employees Worked With
Josh, Tim Scroggins
December 06, 2018
Good value, excellent customer service My only complaint is that my car was damaged in the car wash. The top brushes pulled up a piece of plastic on the front windshield and pulled out the My only complaint is that my car was damaged in the car wash. The top brushes pulled up a piece of plastic on the front windshield and pulled out the wire to my satellite radio. It severed the wire and left it hanging as it was returned to me. The customer service rep assured me that you would fix it when I bring it back. I did not have time that day. As long as you fix it, I will not be upset. More
by vanderbushn
Employees Worked With
Taylor Wallace
December 06, 2018
Management sets the tone. Set up appointment two days prior with VIN, name, phone, and recall issue. Dropped off at 8:15am, they handed me my claim check and I left. Should h Set up appointment two days prior with VIN, name, phone, and recall issue. Dropped off at 8:15am, they handed me my claim check and I left. Should have been 90 minute "master switch" recall. 3 hours later, I called to check in since I had not heard from anyone. Apparently, the service rep was not even on-site. He could not find any info on my vehicle, and he could not even tell me what time the dealership closed on a Saturday (which it was). Drove back to dealer assuming 3hrs was long enough to do a 90 minute job. That was not the case. The service rep, Jason, could not find me in the "system" even though I had an appointment and a claim check. I pointed to my truck, which had been moved from the service check-in lane, to a place outside in their parking lot. Apparently, I had never been "entered" into the system. Not sure how many times you have to be entered, but I erroneously assumed one time would be enough. Left it again, wasted trip, and was called and informed later that afternoon at 3:15 that my vehicle was ready to pick up. Even though I had given them all of my info prior to showing up, given a claim check by an employee who gave me no other instructions when he handed me that claim check,, and that same employee said thank-you and he and others in the service area watched me walk back out to my ride, Jason let me know it was my fault that I did not come back in and "check-in" to the KARMA system with a service advisor. I sincerely believe that if I did not ever call back in, my vehicle would still be sitting in their parking lot. It was clear to me that procedures were not being followed or enforced, and accountability was lacking as well. Management sets the tone, and now you know what that tone is. It may save you the hassle if you read this first.. More
by Rogers AR
December 05, 2018
Great experience Excellent follow up and matched competitor price. Answered all our questions. Walked us thru the process easily. Overall a great experience. Will de Excellent follow up and matched competitor price. Answered all our questions. Walked us thru the process easily. Overall a great experience. Will definitely buy our next vehicle here. More
by LINEMAN2184
Employees Worked With
Juan Carlos Valdez
December 05, 2018
Awesome Experience My experience with S.L. Toyota was smooth and rewarding. Lexington was highly emotionally intelligent. I did not feel pressured or uncomfortable. I en My experience with S.L. Toyota was smooth and rewarding. Lexington was highly emotionally intelligent. I did not feel pressured or uncomfortable. I enjoyed my communication with him. He wore light clothing which stood out from all the other sales personal. We collaborated on a price that we were both comfortable with. If I were to purchase another vehicle I would return and buy one from Lexington More
by Boe
