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Landers Toyota NWA

Rogers, AR

4.6
7,720 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,720 reviews

November 24, 2023

Very pleased with the purchased experience with the dealership. Everyone is helpful making this a smooth process. More

by ezellv
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Landers Toyota NWA responded

Thank you so much, ezellv! It was our pleasure to help you find the perfect new vehicle and make the experience as easy as possible. We appreciate your business and hope to serve you again in the future!

November 24, 2023

Terrible. Over priced. Rip off. Con artists. Scam. But gets the job done just way over priced and hustling peoples hard earned money More

by rhong91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Holman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kameron Fruchtl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Harper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Landers Toyota NWA responded

We’re sorry to hear that you weren’t satisfied with your visit, rhong91. Our top priority is providing our customers with exceptional service at a fair price — we always want to respect your time and money. We’d like to know more about your experience and what we can do to make things right. Please contact our Service Director, Shawn Wells, at shawn.wells@landerscorp.com so we can discuss this in more detail.

November 22, 2023

I had my 10,000 mile service completed and also required a front end alignment. The work was completed faster than expected. I was kept informed on the progress and was pleased with the techs. More

by MSILVERS1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez
Nov 27, 2023 -

Landers Toyota NWA responded

Thank you for writing this review, MSILVERS1200! It thrills us to hear about your wonderful experience with our service team. It's our pleasure to care for your vehicle, and we hope to see you again for your next appointment!

November 21, 2023

We bought. Car on 11/04/23 had to put in shop today will just see how good warranty is More

by CHARRISON842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Landers Toyota NWA responded

Hi, CHARRISON842. We are so sorry to hear about the issues your vehicle is experiencing. We appreciate you trusting us to get you back on the road, and we hope to deliver the excellent five-star service you deserve.

November 21, 2023

We have been very pleased with this dealership. Great customer service with everything going smoothly. More

by jarook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Landers Toyota NWA responded

We're glad to hear it, jarook! It's our pleasure to take care of your vehicle and make each visit a breeze. We appreciate your business and look forward to seeing you next time!

November 20, 2023

Landers Toyota was so helpful when I was purchasing my bronco. I was coming from several hours away to look at the car and Chip made sure that it was going to be onsite for me to look at and test drive. T More

by victoriaanderson3779
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Anderson
Nov 21, 2023 -

Landers Toyota NWA responded

Thank you for the five stars, Victoria! We are so happy to hear you enjoyed your experience at our dealership and that Chip provided you with top-notch service. Congratulations on your Bronco!

November 19, 2023

Love coming to Landers for service! Treated very nicely and professionally. Highly recommend Landers for service on your Toyota! More

by clfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Nov 20, 2023 -

Landers Toyota NWA responded

Thank you for the recommendation, clfinley! We love taking care of your vehicle and providing you with five-star service. We look forward to seeing you next time!

November 19, 2023

The purchase process was great, until they lost my cashier's check. In assisting them with their error I've so far spent about 2.5 hours on the phone and at my bank. I had to get the cashier's check c More

by JENNIFER.MOSBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Currens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Landers Toyota NWA responded

Thank you for your patience, Jennifer. We understand how this situation is frustrating and we take your feedback very seriously. We’re happy to hear your purchase experience was excellent — we’d like to do whatever we can to maintain your trust and respect your time. Please contact our Sales Manager, Robert Argueta, at roberto.argueta@landerscorp.com so that we discuss a fair solution to these issues.

November 18, 2023

The check in and check out waiting time was way too long. Waited at least 20 minites to check in the car and no designated waiting line. Service attendants didn’t bother to ask who was next, just took the p More

by Car2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the techs name
Nov 20, 2023 -

Landers Toyota NWA responded

Hi, Car2016. We appreciate you taking the time to share your feedback. Our goal is to provide every customer with a fast and thorough service experience, so we’d like to learn more about how we can improve. Please email our Service Director, Jason Jones, at jason.jones@landerscorp.com so we may discuss these issues in more detail. Your business is very important to us, and we hope you’ll give us another opportunity to deliver five-star service.

November 16, 2023

Great dealership, Very helpful staff that got me to the car that I wanted. They made everything really simple to understand. More

by Braingamer66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Landers Toyota NWA responded

We appreciate the five stars, Braingamer66! We're thrilled to have helped you find the perfect new ride. It was our pleasure to assist you and make the process a breeze. Come back and see us anytime!

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