Back

Landers Toyota NWA

Rogers, AR

4.6
7,720 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
Contact Dealership

411 South Metro Parkway

Rogers, AR

72758

Directions

By Type

Showing 7,720 reviews

December 26, 2022

Quci to take service request. Very helpful even though I wasn't a planned service. Went above and beyond to get my tire and get mounted. More

by PORUNIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Murrah
Dec 27, 2022 -

Landers Toyota NWA responded

Thank you for taking the time to leave us this wonderful review, PORUNIO! We are happy to hear that our service team is helpful and goes above and beyond during your appointments. We look forward to seeing you again soon!

December 24, 2022

I never have to worry about the service of my car at Landers. My service advisor, Barry Murrah, strives to take care of my needs. He remembers that I am a musician and bicycling is my main hobby. More

by rusrob519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Murrah
Dec 27, 2022 -

Landers Toyota NWA responded

Thank you for taking the time to share your feedback, rusrob519! We are glad to hear that Barry and the rest of the service team work hard to get your car taken care of during your visits while providing a personal experience. We appreciate your business and look forward to seeing you again!

December 23, 2022

Excellent service. Very affordable. Much better than Fayetteville. Than you so much. Will be trading in Tundra soon ! More

by BURNHAMROB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
Dec 27, 2022 -

Landers Toyota NWA responded

Thank you for taking the time to share your experience, BURNHAMROB23! We are happy to hear you had a great experience at our dealership, and we look forward to seeing you again soon!

December 22, 2022

Okay service, every time I brought my car in it was just one thing after another. It was like my new car became an old used beat up car. The price for what I paid did not meet the quality of the service I r More

by YPV12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Doran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Landers Toyota NWA responded

We appreciate you bringing this situation to our attention as we never want customers to leave our dealership feeling this way. We apologize for your experience and would like the opportunity learn more about the issues. Please reach out to our Service Director Shawn Wells at shawn.wells@landerscorp.com and he would be happy to look into this for you.

December 22, 2022

Nigel treat is the man. Had to send more characters to finish the review. Finance man was good too More

by daniel.mulanax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Landers Toyota NWA responded

Thank you for leaving us this five-star review, daniel.mulanax! We are happy to hear that Nigel and the finance team were great to work with during your visit. We look forward to seeing you again!

December 21, 2022

I was so appreciative of the service I received and the sweet personnel. Thank you!! More

by GMLENGLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch any names.
Dec 22, 2022 -

Landers Toyota NWA responded

GMLENGLE2, thank you for the 5-star review! It's great to hear we took care of you during your service visit. We appreciate your support and hope to see you again in the future.

December 20, 2022

Lake was very engaged with our concerns and went above and beyond to file a claim on our warranty that he informed us would likely be difficult; but he filed it nonetheless. His efforts saved us appro More

by ASHLEYDOZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Landers Toyota NWA responded

Ashley, thank you for the 5-star review! It sounds like Lake took great care of you and helped you get your warranty taken care of, and saved you money. That's what we love to hear! Please come see us again for any future sales or service needs!

December 18, 2022

I asked them to check my horn. It hasn't worked for some time. On my multi-point inspection the box was checked that it worked fine. It didn't. It makes me wonder if the other chec More

by andya711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Landers Toyota NWA responded

Andya711, thank you for letting us know about your multi-point inspection visit and the issue regarding your horn. We want to make sure our customers never leave our dealership without clear answers about their service visit. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com and he would be happy to discuss this further with you.

December 17, 2022

Amazing! ! I felt like family immediately! They are fair and trustworthy! I highly recommend buying from them!! More

by marshall_rieff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Creel, Jared Cypert, Taylor Trailor
Dec 19, 2022 -

Landers Toyota NWA responded

Marshall, thank you for the 5-star review! We appreciate the recommendation, as we want all our customers to feel like family. Please come see us again and enjoy your Toyota!

December 16, 2022

Made agreement to get free oil change up to 100k miles if I added the extended warranty and that agreement is no longer honored. Disappointed and disappointed in myself for not keeping paper where it was wri More

by R.ARTHURS61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Dec 19, 2022 -

Landers Toyota NWA responded

R.ARTHURS61, thank you for letting us know about the situation regarding your extended warranty and oil change agreement. If you have further questions, please reach out to Service Manager Shawn Wells at shawn.wells@landerscorp.com and he would be happy to discuss this with you.

...
43
...