Landers Toyota NWA

Excellence in all phases I had some minor service done and also sold my vehicle back to Landers Touota due to the death of my husband and not requiring a second auto. I had some minor service done and also sold my vehicle back to Landers Touota due to the death of my husband and not requiring a second auto. More

The service was amazing! G was super friendly and gave phenomenal customer service ! He made sure I understood everything done to the vehicle. Thank you all!!!! phenomenal customer service ! He made sure I understood everything done to the vehicle. Thank you all!!!! More

Herbert and Kyle were amazing. A pleasure to work with. They worked hard to get us the deal we wanted. We are extremely happy with our experience at Steve Landers Toyota. Highly recommended! They worked hard to get us the deal we wanted. We are extremely happy with our experience at Steve Landers Toyota. Highly recommended! More

I would recommend this dealership to everyone!!.I have bought several new vehicles here and have always been very pleased!.A very pleasant group to work with!!.very helpful and considerate!! bought several new vehicles here and have always been very pleased!.A very pleasant group to work with!!.very helpful and considerate!! More

Excellent service and friendly salesperson. The dealership followed through on everything promised and we weren’t pressured. Friendly atmosphere and good selection of vehicles. Very satisfied dealership followed through on everything promised and we weren’t pressured. Friendly atmosphere and good selection of vehicles. Very satisfied More

Chip really helped me find the exact vehicle I was looking for. Very friendly, knowledgeable and professional. I had the best experience at Steve Landers looking for. Very friendly, knowledgeable and professional. I had the best experience at Steve Landers More

They were extremely helpful and kind. Fast clean friendly. Really liked that they communication that notified me that my car was ready. Email text and phone call, all was greatly appreciated. friendly. Really liked that they communication that notified me that my car was ready. Email text and phone call, all was greatly appreciated. More

I was very pleased with the service and everyone I came in contact with through there. All sales associates and finance associates I came in contact with were excellent, professional, and friendly. It real in contact with through there. All sales associates and finance associates I came in contact with were excellent, professional, and friendly. It really had a hometown feel. More

Average dealership at best. I only used this dealership because it’s close to where I live. If I had a choice I probably use different one. because it’s close to where I live. If I had a choice I probably use different one. More

Same Kind of Average experience one again.. First off, why is it that only one person can check people in for a recall service? I first off had to wait for Jason to get back into the office in o First off, why is it that only one person can check people in for a recall service? I first off had to wait for Jason to get back into the office in order to check me in. As we finished the check-in process, I asked Jason how long the appointment should take and he advised me that it should only take an hour to an hour and a half. After almost 3 hours of sitting in the lobby, I decided that it was best to go and get an update (BECAUSE NO ONE HAD EVEN COME TO TRY AND FIND ME TO GIVE ME AN UPDATE & I SAW MY CAR ALMOST DRIVE INTO THE GARAGE & THEN TURN AROUND AND LEAVE). After I asked for an update, Jason advised me that he had a giant stack that were ready but he "hadn't had a chance to get around to them yet." So it's annoying, #1, that I don't get updates from your team (I've been at the service center before for 3+ hours and the service is consistently not the best at all). And #2, I find it frustrating that the lack of consistency is so appalling. Let me say this.. if I didn't live so close to this dealership, I'd get my car serviced at another Toyota option. More