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Landers Toyota NWA

Rogers, AR

4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,743 reviews

May 08, 2020

repeat customer Jason and Drew always take great care of us ,we have taken multiple cars to them and are always pleased so if you need service give them a call. More

by amyetris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason and drew
May 11, 2020 -

Landers Toyota NWA responded

Amy, Thank you for taking the time to leave a review! We're thrilled that Jason and Drew could help you out, and we look forward to seeing you in the store next time!

May 07, 2020

Dropped vehicle off and left to run appointments, there was no contact and the vehicle was done on time, great experience as Always and Jason does such a great job More

by Video5dad
Recommend Dealer
Yes
Employees Worked With
Jason Jones
May 08, 2020 -

Landers Toyota NWA responded

We're so glad you had a great no-contact service experience! Thanks for taking the time to leave a review, and we look forward to seeing you in the store next time!

May 04, 2020

Great service and a 1st rate group of people! We could not have asked for a better experience. Would highly recommend and will for sure be coming back! More

by Swetnamsarah
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Kordsmeier
May 05, 2020 -

Landers Toyota NWA responded

Swetnamsarah, Thanks for taking the time to leave a review! We're thrilled that you had a great experience with us, and we look forward to seeing you again in the store! Thanks!

May 02, 2020

I'm a repeat customer all I have to say is felix Gutierrez best sales man of Toyota took care of me and my father in law More

by sjose102811
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Landers Toyota NWA responded

sjose102811, Thanks for taking the time to leave a review! We're so glad that Felix could help you out. Thanks for your business, and we look forward to seeing you in the store next time!

May 01, 2020

Could not ask for better people. Always very pleasant to deal with. Try and work with you with any problems that you may have. Dealership is always very clean and taken care of. More

by wyomingjuicy2
Recommend Dealer
Yes
Employees Worked With
Chip Anderson
May 04, 2020 -

Landers Toyota NWA responded

wyomingjuicy2, Thanks for the thoughtful review! We're so pleased that you had an excellent experience in our service department. We look forward to seeing you again next time!

April 30, 2020

I WANT TO BRAG ON Drew Parker, He is the service man I go threw when I bring my van in..He goes above and beyond. Super customer service.And a very nice young man. More

by RSRADTKE
Recommend Dealer
Yes
Employees Worked With
Drew Parker gets a 10
May 01, 2020 -

Landers Toyota NWA responded

RSRADTKE, Thanks for the kind review! We're so glad that Drew could give you awesome service and make your experience with us great!

April 30, 2020

I would have rated a 5, but I was told to go to door 1. When I went into door 1, I was told I was in the wrong place after waiting to be helped for 5-6 minutes. Apparently the service writers in that are More

by errolnabb
Recommend Dealer
Yes
Employees Worked With
Unsure of name
May 01, 2020 -

Landers Toyota NWA responded

errolnabb, Thanks for taking the time to leave a review and provide us with some useful feedback. We're glad you had a great experience with us, and we hope to earn that fifth star next time!

April 29, 2020

Chip did a great job of finding the car I wanted, and getting it delivered. He even came in on his day off to make sure all was well. More

by Gary McCarty
Recommend Dealer
Yes
Employees Worked With
Chip Anderson, Joaquin “kino” Arroyos
May 01, 2020 -

Landers Toyota NWA responded

Gary, We're glad that Chip could help you out! Congratulations on your new car. We hope you enjoy it!

April 29, 2020

Rip off sales I purchased a 2011 vehicle from them in February. In March, there was a small storm that caused some minor dings. Upon inspection in April at a reputa More

by BDRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Plack, Chip Anderson
May 01, 2020 -

Landers Toyota NWA responded

Rain Story, we hate knowing that are you unhappy with your experience at Landers. We understand that your vehicle was purchased "as-is" from our dealership. Any repairs and reimbursement would be coming from your insurance company based on the damages done to your vehicle because they happened after the sale. Feel free to reach out to us if you have any additional questions. Thank you.

May 01, 2020 -

BDRS responded

You are not being truthful! Rodney Plack admitted that the damage could have existed BEFORE the sale to me. The expert body shop person confirmed it in his report that the critical damage meant that the vehicle was totaled BEFORE I bought it. You sold me a totaled car! Stop lying. I have the documents and I won't stop until this is made right. What you did is criminal. Do the right thing Landers. This bad act will not go away because you hope to lie it away.

April 29, 2020

I took my car in for oil change and they check everything and I don’t have to worry about anything! I purchased my car from Landers when it was new and they take excellent care of me. I was stuck at close t More

by NALEW3215
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
May 01, 2020 -

Landers Toyota NWA responded

NALEW3215, We're so glad we could help you out with your car battery! Thanks for taking the time to leave a review, and we look forward to seeing you again next time!

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